Fitzgerald GMC Rockville
Rockville, MD
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140 Reviews of Fitzgerald GMC Rockville
Efficient , very helpful and trustworthy. Even when they had nothing to gain monetarily , they went out of their way to help me. A++ Even when they had nothing to gain monetarily , they went out of their way to help me. A++ More
My frustration is with GMC service and not the service team. The rating is for GMC service. My SUV has been in service for more than a month for the forward collision sensor. GMC keeps giving the servi team. The rating is for GMC service. My SUV has been in service for more than a month for the forward collision sensor. GMC keeps giving the service manager different techniques to repair the issue. My hope is that GMC will provide the correct guidance sooner than later. I'm sure the Fitzgerald service team is ready to return my vehicle just as much as i am ready to get it back. Its puzzling to learn it requires this much time to repair a sensor. I received the email requesting feedback on the service, which I don't understand because my vehicle is still in service. Please be sure GMC gets my feedback. More
Worst experience ever. Advisor Eldad Berhanu gave me wrong information about my truck warranty. And gave me a nonsense excuse to no check/fix the issue, i basically waste m Advisor Eldad Berhanu gave me wrong information about my truck warranty. And gave me a nonsense excuse to no check/fix the issue, i basically waste my time coming to this dealership More
El personal muy amable y Víctor Quintanilla muy atento nos explicó paso a paso todo el proceso le doy un 10 nos explicó paso a paso todo el proceso le doy un 10 More
This has been by far the worst experience I’ve ever had at a dealership. I drop my car off for service took them over a month to fix simple things. When I go to pick it up they didn’t even fix what I dropp at a dealership. I drop my car off for service took them over a month to fix simple things. When I go to pick it up they didn’t even fix what I dropped it off for and the service rep lied and said they fixed it when clearly they didn’t. They didn’t fix multiple things.i drove out my way to this dealership due to previous experiences I’ve had with them but they’ve gone down hill. Service is horrible. More



