Fitzgerald Rockville GMC - Service Center
Rockville, MD
23 Reviews of Fitzgerald Rockville GMC - Service Center
Mr. Giordani is courteous and very helpful. I always have a pleasant experience when my car needs service. There is no haggling and the service team members always try to work with me. a pleasant experience when my car needs service. There is no haggling and the service team members always try to work with me. More
Wee bought the vehicle here because of pricing policy. We continue to use the dealership for service. Over time they have assisted is resolving a variety of problems with OnStar (OnStar refused to acknow We continue to use the dealership for service. Over time they have assisted is resolving a variety of problems with OnStar (OnStar refused to acknowledge that the vehicle had been upgraded from the original analog system in 2003 models to a digitial system), After some extended communication between myself and OnStar and the dealer and OnStar, the problem was resolved. A second go-round with OnStar was also resolved with their help. Fortunately, there have been no serious problems with the vehicle itself aside from a failure of the ignition key interface which was rapidly resolved. Most other trips have been for routine maintenance and replacement of consumables such as tires. Pricing for parts and labor has always been reasonable. In contrast to dealings in the past with other auto dealerships (Pontiac, Chevrolet, Ford, and Chrysler models have been owned in the past) my experience with Fitzgerald has always been positive. More