I visited this dealer two times. Both times, I was greeted by a professional and friendly salesperson named Julius. I cannot thank Julius enough for his patience and honest service.
However, this review is for the upper management. I came across a used vehicle that had about 45k miles. It had scratches, scuffs on the wheels, and minor wear and tear for the miles. I was pretty interested on this vehicle until I inspected the tire tread.
It was very hard to believe that they were selling a vehicle with less than 20% tire tread left. The General Manager Phil stated I would have to change the tires in 15,000 miles. To me, this shows what type of commitment and care they have for their customers.
They continuously mentioned that their used vehicle is below market price and how the vehicle was able to pass the inspection. Yes, you do what is, "required", but you need to think from the customer's perspective.
My suggestion for you General Manager Phil is that you have cars with at least 40/50% tire tread left. These are just bare minimum standards that buyers like myself would expect for our safety.