Fitzgerald Lakeforest Toyota
Gaithersburg, MD
By Type
501 Reviews of Fitzgerald Lakeforest Toyota
Best experience! Kim Kim is the best sales person I've met so far. Very patient, Very kind and polite. Explained the details so well that the customer understands fea Kim Kim is the best sales person I've met so far. Very patient, Very kind and polite. Explained the details so well that the customer understands features of the car. Would buy next car from here again! Thank you Jin Kim!! More
No Hassle This dealer gives a very competitive discount up front. I was arranging my first lease and they set it up quickly and explained it well. This was my This dealer gives a very competitive discount up front. I was arranging my first lease and they set it up quickly and explained it well. This was my third car from this dealer. More
Greart Sevice From the time I enter the show room I receive great service. Eva Sumichrast was honest and sincere. All my questions were answered. I would recommen From the time I enter the show room I receive great service. Eva Sumichrast was honest and sincere. All my questions were answered. I would recommend Fitzgerald to friends and family. More
Good service! Chris was great to work with... very patienly let me explore different options until I finally made up my mind. Would definitely buy from Fitzgerald a Chris was great to work with... very patienly let me explore different options until I finally made up my mind. Would definitely buy from Fitzgerald again. More
I was looking for a used car, but Isaac encourage me to get I was looking for a used car, Isaac encourage me to get a new one. He was extremely nice to me. And I will recommend him to my friends who want I was looking for a used car, Isaac encourage me to get a new one. He was extremely nice to me. And I will recommend him to my friends who wants to buy a car. More
Great experience Just bought my second car from Fitzgerald and had a great experience. I worked with Christopher Collins. He was so polite and helpful. I called ahead Just bought my second car from Fitzgerald and had a great experience. I worked with Christopher Collins. He was so polite and helpful. I called ahead about the car I wanted and he had it ready and waiting for me to test drive. He made the whole experience a good one. He made sure I got a good deal and explained everything about the car in a way a car and technology challenged person like me could understand. More
4 cars in we still trust Fitzgerald The Nice thing about Fitzgerald Auto Mall is that you know what you are gonna get. The price is online and they only add in the dealer prep fee. The The Nice thing about Fitzgerald Auto Mall is that you know what you are gonna get. The price is online and they only add in the dealer prep fee. They tell you all the work they had to do to get the car sale-worthy and I feel confident in their prep process making the car reliable and the best it can be. So you can look online and compare the price to the various appraisal tools and know exactly what kind of deal you are getting. This is first time I have dealt with Chris as a sales person. Nice guy, not pushy and put up with my attempts to be frugal (looking at a $11k car with a 15 yo trade in). He did what he could to sweeten the deal and I am glad he was my sales guy. When I come back I hope to deal with him again. More
Great Experience The car sales person, Eva, was great. We test drove the Toyota Highlander 2017 and I purchased the vehicle that day. Eva did a great job showing me th The car sales person, Eva, was great. We test drove the Toyota Highlander 2017 and I purchased the vehicle that day. Eva did a great job showing me the advantages of buying this vehicle. Everyone was pleasant and efficient and there was not any hassle. Lisa made the paper work process fast, which I appreciated. I would recommend this dealership to everyone. More
Great experience purchasing my New Car! This was my third car from this Toyota dealership. Mike was truly awesome, he took the time to explain everything to me, and gave me different options This was my third car from this Toyota dealership. Mike was truly awesome, he took the time to explain everything to me, and gave me different options to choose from in regards to the different models of RAV4’s. I would recommend him to anyone to him! He was great! More
Great Experience with Fitzgerald Toyota for the fourth time! My wife and I visited Mike Dandenault so he could explain how we could swap her low-mileage 2013 RAV-4 for a new one without raising our monthly payme My wife and I visited Mike Dandenault so he could explain how we could swap her low-mileage 2013 RAV-4 for a new one without raising our monthly payment. He was clear, forthright, and direct in helping us understand what would be involved in this transaction, as well as the myriad new devices and features now gracing new models. He was VERY patient ("What? The brights aren't controlled by a button on the floor?"). We found him to be quite trustworthy and helpful, even calling us several times after we drove off in our 2018 RAV-4 hybrid, just to see how we were adjusting. This is our fourth purchase from Fitzgerald Toyota. These are the best cars I've ever owned (and that goes back a dozen cars to the '50s) and this is the dealership I would recommend. More