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Fitzgerald Subaru Rockville - Service Center
Rockville, MD
36 Reviews
36 Reviews of Fitzgerald Subaru Rockville - Service Center
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December 24, 2019
Great Service I want to thank Fitzgerald Subaru Rockville for the excellent work that they did in servicing our Subaru Forester. a few weeks ago I especially want t I want to thank Fitzgerald Subaru Rockville for the excellent work that they did in servicing our Subaru Forester. a few weeks ago I especially want to thank assistant service manager Rich Sukhram for his personal attention and, quite honestly, his care and concern about our car and our safety, which clearly showed. Rich not only handled everything fairly but he also went above and beyond to provide us with good old fashioned customer service and to make sure that everything was done properly. This was work well done and very much appreciated. Thank you, Fitzgerald Subaru Rockville. More
by Randy
Employees Worked With
Rich Sukhram
October 28, 2019
Excellent Customer Service I recently took my 2017 Subaru in for service at the Fitzgerald's on Rockville Pike where I purchased it. This is the second Subaru I've purchased fr I recently took my 2017 Subaru in for service at the Fitzgerald's on Rockville Pike where I purchased it. This is the second Subaru I've purchased from Fitzgerald's because of the good customer service and the reliability of the Subaru brand. I was not disappointed on this visit. Rich Sukhram in the service department took extra steps to make sure the service was covered under warranty and kept me informed of the work progress and what needed to be done. I certainly appreciated the attention he provided to make this another satisfying visit. Thank you, Rich. Kathleen Finnegan More
by kass
Employees Worked With
Rich Sukhram
September 29, 2017
Great follow-up on new-car purchase I took my new car back to Fitzgerald's today for what Subaru calls a love encore. It was a chance for me to learn a lot of the things about the car t I took my new car back to Fitzgerald's today for what Subaru calls a love encore. It was a chance for me to learn a lot of the things about the car that I have not been able to figure out from the manuals or didn't have the time to even read about them. Kimberly Francis answered my questions and showed me features i didn't know about. This service makes sense with all the complex technology on the new cars.. More
by Larry Ozanne
Employees Worked With
Kimberly Francis
May 23, 2017
Great service, quick turnaround I was visiting from PA when I noticed I had a bubble in my front tire. I quickly called the dealership and they were able to accommodate me. Repairs w I was visiting from PA when I noticed I had a bubble in my front tire. I quickly called the dealership and they were able to accommodate me. Repairs were completed within the day. Quick turnaround, very friendly employees. Thankful I found this dealership! Thanks Nate! More
by jodiw
Employees Worked With
Nate
March 27, 2017
Great Service I came in for an oil change, the staff was pleasant and knowledgeable. They let me know some maintenance was required and had it done by the time I ne I came in for an oil change, the staff was pleasant and knowledgeable. They let me know some maintenance was required and had it done by the time I needed the car. I would definitely recommend them to everyone. More
by Wolfy
Employees Worked With
Nathan Diedrich
February 26, 2017
Fantastic service team Donny Villatoro of the Service Team is superb -- efficient, solicitous and very helpful. He did a great maintenance service job for my 2013 Subaru Cr Donny Villatoro of the Service Team is superb -- efficient, solicitous and very helpful. He did a great maintenance service job for my 2013 Subaru Crosstrek. Next time, I'll go straight to him! And Peter Camacho of Sales (who sold me my car) is awesome -- I always make it a point to see him when I come to Fitzgerald. Thank you! More
by Yarapann
Employees Worked With
Donny Villatoro -- superb!, Peter Camacho
February 20, 2017
awesome the staff is every nice and outgoing. Every time I go I'm greeted with respect. Will recommend this awesome place to my fellow friends.Thank you so mu the staff is every nice and outgoing. Every time I go I'm greeted with respect. Will recommend this awesome place to my fellow friends.Thank you so much for your service :) More
by perlaa094
Employees Worked With
Charles Rose
February 17, 2017
Convenient and delightful I would like to say that the staff of the Subaru service department despite undergoing lots of construction was extremely organized and convenient mr. I would like to say that the staff of the Subaru service department despite undergoing lots of construction was extremely organized and convenient mr. Abel was kind courteous and understood my situation I had to get my truck fixed promptly so I could get my daughter off the bus and they got my truck serviced and back to me clean and in a very reasonable time and I was shocked that I was offered free pizza and water while I waited mr. Abel kept me updated on the progress of my vehicle and like I said it was done in a timely manner I would recommend mr. Abel and the staff of the Subaru service department in Rockville Maryland to everyone I know thank you very much More
by Badbill77
Employees Worked With
Lester abel
February 17, 2017
Great Service I was searching for a new servicing center for my Subaru from multiple bad experiences and although, this dealer is not the closest, after I tried it I was searching for a new servicing center for my Subaru from multiple bad experiences and although, this dealer is not the closest, after I tried it and met the staff, I was wondering why I never made the trip to come here. The staff is the best and the service manager (john) went out of his way to make sure all of my needs were met. It is due to him and his staff that I will return and tell all of my Subaru friends where to come for their servicing needs. This place is the best and my Subaru runs and looks great every time I leave there. Thanks To All The Staff!! More
by jeast
Employees Worked With
john neitzey
February 01, 2017
Great Service I came in for an oil change, the staff were pleasant and let me know my car needed some maintenance. They got me do within my time frame and even wash I came in for an oil change, the staff were pleasant and let me know my car needed some maintenance. They got me do within my time frame and even wash my car. I would definitely recommend them. More
by Jena Rein
Employees Worked With
Nathan diedrich
