Fitzgerald Toyota Chambersburg

Very Easy and Pleasant Buying Experience All aspects of my buying experience, from contacting the dealership online to making the purchase, was great. Jeremy Brown and Michael White returned All aspects of my buying experience, from contacting the dealership online to making the purchase, was great. Jeremy Brown and Michael White returned my emails promptly and provided me the necessary information to make an informed purchase. Jeremy spent the time to explain the car and ensure I had all the information I needed to make an informed decision. Once I decided to purchase the Prius no one made a hard sell on any extras (extended warranties etc), the price was explained thoroughly, and the purchase was completed efficiently and in a timely manner. Through the whole process I never felt pressured and always felt respected. Having contacted a number of other dealerships in this purchasing process, I can honestly say Jeremy and Fitzgerald were the easiest to deal with and never made me feel pressured. Additionally, I was impressed with the professionalism of Jeremy and all Fitzgerald staff. Something as simple as having no typos in an email makes a good impression. More

thoughtful, respectful, knowlegable, courteous Chris was thorough in knowing how to handle our vehicle needs. He was friendly, listened, made a few suggestions, and was knowledgeable in answering o Chris was thorough in knowing how to handle our vehicle needs. He was friendly, listened, made a few suggestions, and was knowledgeable in answering our questions. He was not high pressure and allowed us to take our time knowing we had been thrust unexpectedly into finding a new truck. Way to go Chris!! And thank you to all who were involved in the process. More

Awesome experience From the moment we walked in service was outstanding. Terrek,Pete down to the finale with Becky .Helpful,informative,and encouraged me to go back anyt From the moment we walked in service was outstanding. Terrek,Pete down to the finale with Becky .Helpful,informative,and encouraged me to go back anytime for help. More

Friendly staff, very helpful in all aspects of the purchase All those involved in the purchase of the Mazda were very helpful, polite and respectful. As I am a teacher, I am off for the summer. I spent hundr All those involved in the purchase of the Mazda were very helpful, polite and respectful. As I am a teacher, I am off for the summer. I spent hundreds of hours researching cars and dealerships. I drove to PA, VA and NJ looking at cars. It was exhausting. The salesman Jeremy went beyond his responsibilities, and spent at least thirty minutes on the phone with me so I could find the dealership. My GPS was not working properly. I drove five and a half hours to get there. It is a three hour trip. When I arrived the car was in the garage as it was raining outside. The Mazda was awesome, in great cosmetic condition and all was as Jeremy described on the phone. It's an incredible car, and I am very happy wth it. One thing that did bother me though. The salesman offered to take $200 to $300 off of the sale price to "earn my business". Of course what I interpreted that to mean was that he was offering to deduct $300. When I paid for the car, I brought that up. The salesman said that his manager would not agree to $300. They did take $200 off the price of the advertised price of the car. The main reason I bought the car from Fitzgerald was because they did have the lowest price excluding the $200 additional they took off. All in all I would definitely go back to this dealer. They have the lowest prices and the best staff! More

Pressure-free Friendly Service This dealership is easy to work with. They are customer service oriented and very efficient. We purchased a used vehicle. They were very upfront about This dealership is easy to work with. They are customer service oriented and very efficient. We purchased a used vehicle. They were very upfront about the vehicle's history. Great dealership! More

Good car buying experience I liked the no-haggle pricing. I enjoyed working with Mike Scholl. He was very friendly, informative and helpful. He was not pushy in any way but s I liked the no-haggle pricing. I enjoyed working with Mike Scholl. He was very friendly, informative and helpful. He was not pushy in any way but showed interest in learning what I wanted and then in helping me find it. He had kept in touch with me occasionally to let me know when he saw something he knew I was interested in. When I came into the dealership he was very accommodating and answered all my questions. I would highly recommend him. More

Chris Smith - No Pressure, Lots of Good Information! Chris provided us with all we needed to know to make our decision.We had not intended to purchase that day, but left with our new RAV4 knowing we got Chris provided us with all we needed to know to make our decision.We had not intended to purchase that day, but left with our new RAV4 knowing we got a very good deal on a safe and dependable car.. He was thorough and patient in showing us all the new safety and technology features and we felt no pressure! This was the best experience we have ever had at a car dealership! We highly recommend this dealership and Chris Smith! More

Great Price for both nearly new used vehicle and the trade. My sales person Jeremy Brown was great to deal with. He was honest and very friendly. There were no surprises other than the great price on the used My sales person Jeremy Brown was great to deal with. He was honest and very friendly. There were no surprises other than the great price on the used car I bought that only had 1000 miles on it as well as a top Blue Book price on my trade. I actually traded a two year old Rav-4 for a current year one with 1000 miles on it and it only cost me $4500. I drove from Baltimore, but it was worth it. Jeremy made it very pleasant and the Manager John was very straight forward. Becky also made the paperwork chore relatively painless and she explained everything very clearly and with a good sense of humor.. More

Great experience! The first time we met Mike, we knew he was a great guy to work with. There was no pressure to buy but he still kept in touch with us about a certain The first time we met Mike, we knew he was a great guy to work with. There was no pressure to buy but he still kept in touch with us about a certain car we had an interest in. After a couple of months, we went to look at the car again and after talking with Mike, we came up with a deal. Never expected to drive it home the same night but we did and we are really enjoying it. We would buy again from Fitzgerald. Thanks, Mike! More

Highly recommend Michael Schroll. I went into Fitzgerald knowing the vehicle I wanted, and when we pulled in Michael was in the parking lot and showed us a 4runner that had just been t I went into Fitzgerald knowing the vehicle I wanted, and when we pulled in Michael was in the parking lot and showed us a 4runner that had just been traded in, so it worked out perfectly. We took it for a test ride, where Michael told us about some of the benefits of the buyer protection plan and I came back feeling very informed and comfortable with the vehicle purchase. The sales experience was very laid back and not rushed even though they had actually been closed and I’m sure wanted to go home. Very happy with my purchase and experience an would recommend Michael and Fitzgerald to anyone. More