Fitzgerald Toyota Chambersburg

Poor Business Ethics My husband was looking for a truck and thought he found one Saturday afternoon. He was told no one was available to clean it and it wouldn't be ready My husband was looking for a truck and thought he found one Saturday afternoon. He was told no one was available to clean it and it wouldn't be ready til Monday. We completed the process of credit check, etc. my husband told them he would be back Monday after work. He called Monday for he had a question and was told the truck was sold, that he didn't put any money down. To me this is just bad business and we will not be doing business with a company like this. More

Do they want to sell Cars? The salesman knew less about the trucks I was interested in than I did. On the phone, the first thing he said was that prices are non negotiable becau The salesman knew less about the trucks I was interested in than I did. On the phone, the first thing he said was that prices are non negotiable because the salesmen there were not paid commission. On arriving at the dealership there were six or seven salesmen available but they waited for the one I spoke to on the phone. If there is no commission then we could have been seen by anyone, surely? When the right person arrived, he was unwilling to let me test drive the trucks! The salesman was very insulting. There is no we would either go there again or recommend this dealership. Also, one truck we looked at was covered in scratches and had a huge dent, and it was still quite expensive! More

A different type of Dealership Daniel was a "breath of fresh air". We usually don't like to deal with car sales people because they want you to make a decision NOW and try to pres Daniel was a "breath of fresh air". We usually don't like to deal with car sales people because they want you to make a decision NOW and try to pressure you into buying a vehicle. However, Daniel let us take our vehicle for a test drive, explained everything to us, answered ALL our questions and let us make a decision without pressuring us into anything. That's why we bought our Prius 4 from him and couldn't be Happier. We'll definitely recommend this Dealership to all our Family & Friends. Want to mention, too, that Jelyn explained what accessories we could add to our vehicle, was very nice & helpful. Also, we were on a time constraint because our Dog was being groomed and we needed to pick him up. Derek knew exactly what forms had to be signed, was helpful, friendly and got us on our way within our time constraint. Can't say enough good things about this Dealership. They go above & beyond for their Customers. More

Great Buying Experience We had a great buying experience with Mike Bockstie and our Corolla. The one we wanted was not in stock but they had it in 48 hours. We were treated We had a great buying experience with Mike Bockstie and our Corolla. The one we wanted was not in stock but they had it in 48 hours. We were treated well, I feel. We appreciate the time Mr. Bockstie took to familiarize us with the features of this new vehicle. There are many, and all that info can be confusing for people. He did a good job cutting through the mounds of info and getting us off on the right foot. This is the third car we have bought from Mike and we will be back for a fourth. The price was fine for the new vehicle, but I could have gotten a little more for my trade in from another dealer. In the end, however, we went with the deal because the personal attention we received from Mr. Bockstie and the staff outweighed the price considerations. More

Lifetime Customer We have bought three cars from Brad Newman at Fitzgerald. Considering a fourth...Good service, honest transactions. We trust Fitzgerald based on pay e We have bought three cars from Brad Newman at Fitzgerald. Considering a fourth...Good service, honest transactions. We trust Fitzgerald based on pay experience. Brad is or guy. More

Above and beyond Thank you to my salesman James verdier for going above and beyond to help us out! He brought the car to my house so I could see it. The finance person Thank you to my salesman James verdier for going above and beyond to help us out! He brought the car to my house so I could see it. The finance person Martin manning was very quick and eager to help thank you to all involved! More