Fitzgerald Toyota Gaithersburg | Page 10

I am very pleased with services of mr Veqar Ahmad. I will recommend him to others. I will recommend him to others. More

We cannot say enough about our time spent working with Chris Ogene and Pedro Moran as our family secured our new Toyota Sienna. I originally purchased a 2021 Rav4 with Pedro and after working with the fol Chris Ogene and Pedro Moran as our family secured our new Toyota Sienna. I originally purchased a 2021 Rav4 with Pedro and after working with the folks at Fitzgerald Service Center, Chris came just as highly recommended. We visited Chris in December 2023 and he shared that the wait for a new Sienna would be 12-18 months. Through the past 13 months, both Chris and Pedro remained communicative as any new vehicle became available given the fact that the demand for Toyota Siennas has been greater than the supply for obvious reasons. We love our 2025 Toyota Sienna Woodland Edition as it accommodates the space and mileage for which we were hoping to travel as a family (we make many trips from MD to PA). The only factor more impressive than each if those that come with this new and seemingly rare vehicle is the customer service and overall experience that Chris (and Pedro) were able to provide. So much more can be said about them but I'm typing on my phone and my fingers can only move so quickly. We owe so much thanks to this team for helping us navigate the search and purchase process. Highly recommend working with this crew for any new or used purchases! More

Chris Ogene is the way to go if you are looking for another car! He was personable, knowledgeable, understanding, and a great all-around person. During our initial phone call, he listened to what I w another car! He was personable, knowledgeable, understanding, and a great all-around person. During our initial phone call, he listened to what I was looking for and when I showed up at the dealership, he took me straight to THE car I would end up buying. I am new to hybrid driving, and Chris graciously taught me all I needed to know in order to maximize the fuel efficiency. He was so patient and answered all of my questions. In the end, I knew I was getting the right car for my circumstances. I really do feel like I found my "car" family. Thank you, Chris and the entire Fitzgerald team. I will be back! More

This was our first experience with Fitzgerald Toyota after having moved instate. With a set goal in mind, Vaqar greeted us as soon as we arrived and throughout the whole process was an absolute pleasure after having moved instate. With a set goal in mind, Vaqar greeted us as soon as we arrived and throughout the whole process was an absolute pleasure to work with. He did not pressure us and gave us clear, transparent pricing about the Toyota Rav4 Prime we were looking at. He even went out of his way to accommodate us by coming in on his day off to ensure our final pickup experience was perfect. We'll definitely be revisiting to purchase any new cars in the future! More

We recently purchased a used Toyota RAV4 from Fitzgerald Toyota, and working with Chris made the entire experience seamless and enjoyable. From the start, Chris focused on ensuring we found the right car to Toyota, and working with Chris made the entire experience seamless and enjoyable. From the start, Chris focused on ensuring we found the right car to meet our family's immediate and long-term needs. His dedication to helping us get a great deal on a Toyota Certified vehicle gave us invaluable peace of mind. Chris's patience is unmatched as we test-drove multiple cars with multiple drivers. He never rushed us, and his main focus was to ensure we would be satisfied with our purchase. Before visiting the dealership, we connected via email to share our interests and Chris went above and beyond to do his due diligence and share that with us ahead of our visit to streamline the selection process. Thanks to his professionalism and commitment, we left feeling confident in our purchase. If you're looking for a knowledgeable, friendly, and customer-focused salesperson, Chris is the one to ask for—he is awesome! Highly recommend working with him! More

Chris is very knowledgeable and wonderful sales associated. He exceeded far our expectation. He explained us in details the whole process and all the specs about Toyota Camry and Toyota Cross. We associated. He exceeded far our expectation. He explained us in details the whole process and all the specs about Toyota Camry and Toyota Cross. We couldn’t be more happy with his expertise. Highly recommend his service. If you are looking for a car, he is the best to ask for! More

This was my first experience with Fitzmall and it was a pleasant surprise. Pricing and everything else was transparent, no hidden fees and unpleasant surprises. OTD price was set, car is wonderful and Ti pleasant surprise. Pricing and everything else was transparent, no hidden fees and unpleasant surprises. OTD price was set, car is wonderful and Tim was extremely friendly, knowledgeable and helpful. He didn’t force me for anything, he was patient, friendly and open. At the end I payed what was written on the webpage and thanks to Fitzmall supervisor my old car trade-in went smooth and without any bad feelings. My next car purchase will definitely be here again. More

Fitzgerald Toyota Gaithersburg is definitely the dealership to go to when looking for a car and Chris Ogene is the guy to ask for. The atmosphere there is so welcoming and everyone was so kind and f dealership to go to when looking for a car and Chris Ogene is the guy to ask for. The atmosphere there is so welcoming and everyone was so kind and friendly. My Son knows Chris Ogene (he is his Barber) and he reached out to Chris to let him know that we needed to look for another car since his Honda Accord was in a accident and was totaled. I met Chris and he was very Kind and Professional and made me feel comfortable there. He was very Patient during the whole car testing and buying process. He explained everything to me and any questions or concerns that I had he answered. He was very excited and happy with me when I was able to get a Blue 2017 Honda Accord. I cried happy tears when I drove off the lot. What a great day and what a Blessing! Chris Ogene makes you feel like Family and I Thank him for all his hard work and help. God Bless you Chris and much continued sucess to you Thankful*Grateful* Blessed Terry More

Chris Ogene came through once again, like an angel disguised as a car salesman, to help my niece purchase her very first vehicle—her dream car (a Hyundai Kona)! He not only secured the exact car she w disguised as a car salesman, to help my niece purchase her very first vehicle—her dream car (a Hyundai Kona)! He not only secured the exact car she wanted but made sure it had all the features she needed. Chris then worked his magic, expertly navigating the financial and insurance aspects to make sure everything was tailored perfectly for her. He’s not just a fantastic salesman—he’s kind, patient, resourceful, and incredibly efficient. Above all, Chris is a genuinely good person, and we’re so grateful for his help in turning my niece's dream into a reality. More

I purchased cars from Fitzgerald for over 20 years including the Toyota mini-van that my kids started out in who are now graduated from college. I can't say enough good things about the experience ea including the Toyota mini-van that my kids started out in who are now graduated from college. I can't say enough good things about the experience each time. From the leadership of Phil Formichelli to working with Chris Ogene and Beman Habib to get all the details and information we needed on our 2025 Land Cruiser it was a terrific experience! In a world where every purchase now seems to be a fight and hassle it was really wonderful to have such a great team and relationship. Again thank you! More