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Fitzgerald Toyota Gaithersburg
Gaithersburg, MD
1,436 Reviews
Located on the east side of the I-270 Interstate, our Maryland Toyota dealership, Fitzgerald Lakeforest Toyota, is the perfect place to buy your next new or used car. With a solid selection for all our customers, we extend our great service and value to our friends in nearby Rockville and all the way south to Germantown and beyond. If you need help getting here, give us a call at (301) 921-0300 or check out our store map and directions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:30 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,436 reviews
July 10, 2024
Working with Oscar was amazing. He is an absolute professional. He made me feel at ease and I felt that I could trust him. He answered all my questions and was very patient with me He is an absolute professional. He made me feel at ease and I felt that I could trust him. He answered all my questions and was very patient with me as I had a lot of questions. He took all of my concerns seriously. I highly recommend working with him. More
by vanessa1234
Employees Worked With
July 06, 2024
This was a great all around dealership. I was happy with the car that I initially wanted and definitely the salesman that sold me on it! I was happy with the car that I initially wanted and definitely the salesman that sold me on it! More
by Cdpolk18
Employees Worked With
July 01, 2024
Great service. Helped me find a car I wanted. Didn’t have one I wanted at the time, but put me in a queue and called me when the car was on the lot. Helped me find a car I wanted. Didn’t have one I wanted at the time, but put me in a queue and called me when the car was on the lot. More
by Jsot
June 26, 2024
Promised to follow up on ordering a part for the car. Promised it qas ordered, parts gas no record, called twice still nothing. . Promised it qas ordered, parts gas no record, called twice still nothing. . More
by carmine
June 18, 2024
On 4/28/24, I ordered the 2024 Toyota Grand Highlander Platinum because this dealership didn't have any and it was in very high demand and you could only order online. Met a new sales person name Sean Xie Platinum because this dealership didn't have any and it was in very high demand and you could only order online. Met a new sales person name Sean Xie. He is very very good. I would recommend him. This 3 star rating has nothing to do with sales. A sales person can do so much. This has everything to do with their service center. My supposedly new SUV arrived on 7/11/24. My wife and I was texted to come in and check it out on 7/12/24 and the SUV was so filthy on the outside and inside and had 3 big feint scratches. Very disappointed. Their service center deserves a D- for making me come back 3 days in a row to get the car fully detailed and the vehicle buffered and scratches removed. Remind you this is a very new vehicle! Sean can only do so much. More
by Superflysmooth
Employees Worked With
Sean Xie
June 02, 2024
Vaqar Ahmed is so wonderful and helpful having vast knowledge of the product and a technical background it was a Pleasure buying a car from the dealership and this Sale person I will Recommend this dea knowledge of the product and a technical background it was a Pleasure buying a car from the dealership and this Sale person I will Recommend this dealership to all I know .God bless you all Thanks again More
by balfred500
Employees Worked With
June 01, 2024
Hernan was great to work with. Made sure we got what we wanted. Would definitely come back to Hernan and Fitzgerald TOYOTA for future purchases for our family. Made sure we got what we wanted. Would definitely come back to Hernan and Fitzgerald TOYOTA for future purchases for our family. More
by Gary
Employees Worked With
May 28, 2024
I was so pleased with the service I received from Chris. He went above and beyond to help me find the perfect car with outstanding customer service. This is the best experience that I never had in any deal He went above and beyond to help me find the perfect car with outstanding customer service. This is the best experience that I never had in any dealership!! More
by Tsegay B
Employees Worked With
May 20, 2024
Awesome experience meeting Chris today to see and test drive the new 2025 Camry. He's a knowledgeable friendly salesman - one of the best, if not the best I've had the pleasure to deal with in my life. drive the new 2025 Camry. He's a knowledgeable friendly salesman - one of the best, if not the best I've had the pleasure to deal with in my life. While I did not buy a car today as my child is not ready yet (it's for them), I've bought or helped buy 3 cars from Fitz Toyota so far. More
by SpiritualSteve
May 12, 2024
Chris Ogene is professional as they come. I had a tremendous experience with him from start to finish. Very knowledgeable and friendly and transparent. I would definitely refer him to folks I had a tremendous experience with him from start to finish. Very knowledgeable and friendly and transparent. I would definitely refer him to folks looking for Toyota as their next car. More
by Koh_kis
Employees Worked With
