Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fitzgerald Toyota Gaithersburg
Gaithersburg, MD
755 Reviews
Located on the east side of the I-270 Interstate, our Maryland Toyota dealership, Fitzgerald Lakeforest Toyota, is the perfect place to buy your next new or used car. With a solid selection for all our customers, we extend our great service and value to our friends in nearby Rockville and all the way south to Germantown and beyond. If you need help getting here, give us a call at (301) 921-0300 or check out our store map and directions.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:30 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 755 reviews
December 16, 2010
They were trying their best to accommodate my requiests & needs. Straightforward answers to questions and good pricing from the start. Negotiation process was actually much less painful than most other deale needs. Straightforward answers to questions and good pricing from the start. Negotiation process was actually much less painful than most other dealerships while they have maintained professional and courteous manners throughout the process. I am very satisfied with Fitz Mall Hyundai and if possible will do business with them again. More
by dudwls
Employees Worked With
Augustine Kusi, Ludwig Greenspan
Helpful June 28, 2010
I searched Hyndai.com and found the Gaithersburg dealership on that website. I asked for a quote and got back a quick response from Robert Hess. From that point on it's been a smooth ride like the dealership on that website. I asked for a quote and got back a quick response from Robert Hess. From that point on it's been a smooth ride like the new Santa Fe I got. I have recommended the dealerhip and Robert Hess already to friends and family. Thank you all. More
by soccer1010
Employees Worked With
Robert Hess, Robert Hess
April 08, 2010
When we couldn't find the car we wanted in Annapolis,where we live, Fitzgerald got us the car the next day! The other dealer emailed us 2 days later hoping one would be on their next truck! A Annapolis,where we live, Fitzgerald got us the car the next day! The other dealer emailed us 2 days later hoping one would be on their next truck! A friendly, fun, positive atmosphere was great, along with others besides the sales person (managers? at the front desk)jumping in to get us finished and on the way home at the end of the deal which ended up late at night. No one complained that it was 9 pm and they wanted to go home--nice way to do business as far as we were concerned since we went on our way with our new car--the one we wanted with want we wanted on it and didn't have to wait a week or more as told to us by the local dealer. Being in sales, we know!!! when a customer inquires--there is an interest--when you get them what they want fast--they usually purchase. Fitzgerald did that. Thus, more happy customers! (Our friend had suggested we use this dealer since she had a few times with happy results so we drove to the dealership even tho we could practically walk to the local one.) More
by janetwolfe2
Employees Worked With
Louie Fass
April 02, 2010
i liked the no pressure and ease of buying at fitzgerald the staff was professional and couterous there were no gimmicks the price posted on the sticker was the price you paid i also like that they g the staff was professional and couterous there were no gimmicks the price posted on the sticker was the price you paid i also like that they gave me a tour of the dealership and introduced me to the service dept staff and when my car was ready for service they set up my first appointment i also likrd the buyer protection plan with the liftime loaner car More
by ptcruiser51
Employees Worked With
5
July 14, 2009
From the minute I called for an appointment, till I signed on the dotted line, the salesperson and other staff on the team explained all costs, options, let me take a test drive, and provided all docum signed on the dotted line, the salesperson and other staff on the team explained all costs, options, let me take a test drive, and provided all documents I needed. There was no pressure. It was a very friendly and efficient experience; I would recommend the dealership without reservation. (My last experience was with Saturn in 1993!) More
by KarenRenninger
Employees Worked With
Teresa Garrett, Sandy Geschmay, and Ludwig Greenspan
