Fitzgerald Used Car Superstore

good salesman I got a great car with good price.He was very responsive and quick with the sale. Mark is a great salesman.we will come back when we buy another car. I got a great car with good price.He was very responsive and quick with the sale. Mark is a great salesman.we will come back when we buy another car. More

Happy Return Customer In 2005 I bought a used Toyota Avalon at Frederick Fitzmall. I drove it from 99,000 miles to current 256,000. It is still going strong, but my son n In 2005 I bought a used Toyota Avalon at Frederick Fitzmall. I drove it from 99,000 miles to current 256,000. It is still going strong, but my son needed a car because of problems with his car. So I gave it to him. I went back to Fitzmall..same location..and hoped I would find a friendly sales person who would take a personal interest in helping me find an affordable replacement. My problem is that I am tall, 6'4" and most of my height is in my legs. It is very difficult to find a comfortable car with the legroom I need. Also there are a lot of deer near where I live, so I did not want a new or expensive car...just a comfortable, reliable, affordable vehicle. Mark Lawson did the job. I took a few test drives with him in various cars so he could get to know what I need...then he went to work and found a car that meets my needs. It had just come in and was in the preparation stage...he kept me informed, and now I have another used Avalon that I plan to drive for many years to come! Thanks Mark for your friendly and thorough way of doing your job to satisfy customers. I appreciate your help very much. Robert Graf Charles Town WV More

Sales Mark was very pleasant and enjoyed working with him on my purchase. Mark wasn't pushy at all. Answered all my questions. Very helpful person. Mark was very pleasant and enjoyed working with him on my purchase. Mark wasn't pushy at all. Answered all my questions. Very helpful person. More

Happy Customer Mark Lawson was professional and helpful, but never pushy. I appreciate the no haggle pricing and fair treatment. We bought a great car at a fair pric Mark Lawson was professional and helpful, but never pushy. I appreciate the no haggle pricing and fair treatment. We bought a great car at a fair price and got into the payment we wanted. More

Mark Lawson's Unique Talent in Customer Service Mark has demonstrated an extraordinary skill of customer service since I communicated him by phone as well as during my brief stay in Buckeystown Pike Mark has demonstrated an extraordinary skill of customer service since I communicated him by phone as well as during my brief stay in Buckeystown Pike, Frederick to purchase a used Toyota Corolla. I found him to be a person with a great and flexible talent that fits with various personalities, time and place. I really enjoyed to be served by him. I saw him to be hard working, enthusiastic, and full of passion to help people. His excellent hospitality and politeness are unforgettable. I really recommend him to everyone who wants to buy a car. Thank you very much Mark for your help. I'm enjoying my car. More

Reflections on our experience with Mark We just purchased a used Honda CR-V from Fitz. All of the employees were helpful, but especially Mark Lawson. He was friendly and proactive from the b We just purchased a used Honda CR-V from Fitz. All of the employees were helpful, but especially Mark Lawson. He was friendly and proactive from the beginning. Mark took the time to answer our questions and we really appreciated that he was never pushy with us and seemed to have our best interest at heart. I would recommend the dealership if you are looking for a used car and I would especially recommend working with Mark. He even came in on his day off to accommodate our needs. Two very enthusiastic thumbs up! More

Breezey Mark did a great job listening to our wants and put us in the right car at a great price, on the first try. Our only real complaint was that it took a Mark did a great job listening to our wants and put us in the right car at a great price, on the first try. Our only real complaint was that it took all day, but that Seemed to be on the bank's end, not the dealer. More

Corolla This was my first time consigning for a car. Mark Lawson made my experience very pleasant. I was afraid I would be overwhelmed but he made sure I was This was my first time consigning for a car. Mark Lawson made my experience very pleasant. I was afraid I would be overwhelmed but he made sure I was comfortable and I understood everything that was going on. He wasn't pushy at all which definitely made my experience even better. He was an excellent employee and I would definitely recommend him to anyone looking to buy a new/used car! Thank you mark for helping me with this unexpected process! I love my car! More

No pushy salesmen Saw car on Sunday got a response on Monday from a very nice salesman, took a test drive,talked to Mark about warranties. Got the rate I waswas looking Saw car on Sunday got a response on Monday from a very nice salesman, took a test drive,talked to Mark about warranties. Got the rate I waswas looking for and made the deal. It was one of the easiest dealer experiences ive ever had. More

Options We came in the dealership with a car that just lost its transmission and were frantic. At least my husband was but Mark calmed him down and let him kn We came in the dealership with a car that just lost its transmission and were frantic. At least my husband was but Mark calmed him down and let him know his options. Fixing it could cost as much as $6500 and we would have a limited warranty. We decided to go with trading in the car much better deal and we did not feel pressured at all. It was a pleasant experience and we came away feeling relieved but with what we felt was a much more reliable vehicle with a bumper to bumper warranty and peace of mind. Mark made everything smooth sailing and we were well taken care of. I have bought several of my cars from Fitzgerald and will continue to recommend them to everyone I know for the future. More