Fitzgerald Subaru Clearwater - Service Center

Fitzgerald Subaru Service Service is always excellent! Service advisors are attentive and always listen. Fast, efficient and friendly. Never had a problem. Car drives like new Service is always excellent! Service advisors are attentive and always listen. Fast, efficient and friendly. Never had a problem. Car drives like new after each service. More

Nice people, but too many mistakes! We brought our Subaru Forester in for the passenger airbag recall service. The counter staff are lovely: friendly, polite, very accommodating. The rec We brought our Subaru Forester in for the passenger airbag recall service. The counter staff are lovely: friendly, polite, very accommodating. The recall service was completed, and during the 28 point inspection they noted our front brake pads needed replacing, which we knew. The service was completed. I drove home (about 3 miles), and my husband noted burning and black residue on the right front. He called Fitzgerald, and I brought the car back the next morning. After waiting about an hour, the counter rep came and said he needed to speak to the service manager, and he would have info for me soon. He returned, and said the brakes were locking up; they would fix both, and they were replacing the rotors at no charge. Hmmm...no mention of rotor problems on the first visit. So we got a free total brake job. THEN...over the next few weeks, we noticed the center front vent, on the right one, there was no air coming out. We suspected it had not been reconnected after the airbag service. Brought it in and sure enough. Very nice people, but too many mistakes. The brake issue could have been fatal if not caught. Will not be back unless there is another recall. More

Fixing a flat tire. I had my car which is still under warrantee in for tire pressure light coming on and it was also due for an oil change and they rotated the tires o I had my car which is still under warrantee in for tire pressure light coming on and it was also due for an oil change and they rotated the tires on Friday. On Sunday, I had a flat tire and had to drive 30 miles with the make-believe tire in flooding rain back to my house. I made an appointment for 9:15 on Monday to fix the flat. It took 2 whole hours!!!!!! Part of the service on Friday was rotating my tires....how come it was not spotted that I had a nail in the tire. Once my warrantee is up, I will not be using Fitzgerald for service. That is totally unacceptable to take that length of time to fix a tire. . More

I unknowingly been hit and run prior, hood latch broken, go for oil change, cant latch hood after, they freak want me gone no help . go for oil change, cant latch hood after, they freak want me gone no help . More