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Five Star Albany Chrysler Dodge Jeep Ram

Albany, GA

4.4
132 Reviews

701 E Oglethorpe Blvd

Albany, GA

31705

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132 Reviews of Five Star Albany Chrysler Dodge Jeep Ram

May 05, 2026

This was my second visit for an oil change. I was pleasantly surprised with a video detailing the services done and recommended. Then, Chance came over to discuss the video content. I also r More

by Nina M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance
April 23, 2026

Chance Bennett the service advisor handling my visiy was excellent and addressed all of my concerns. More

by YellowDogKennel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance Bennett
March 31, 2026

Cassidy and the staff were amazing in making me feel welcomed and a appreciated customer. Five ⭐⭐⭐⭐⭐'s to Cassidy More

by thatguyam80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy
Mar 31, 2026 -

Five Star Albany Chrysler Dodge Jeep Ram responded

Thank you for your kind words about our team at Five Star Albany Chrysler Dodge Jeep Ram. We appreciate your feedback and are glad you felt valued.

March 13, 2026

They did a good job as far as servicing my car but sales department is trash. More

by montoliap8perk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chance
Mar 15, 2026 -

Five Star Albany Chrysler Dodge Jeep Ram responded

Hello, We are glad to know you had a good experience with our Service Team. However, I would like to speak with you and learn more about your visit with our Sales Team. Whenever you can, please send me an email with your best method of contact so we may discuss this in greater detail. Sincerely, Brandon Hardison General Manager bhardison@fivestaronline.net

February 27, 2026

Very personal and customer awareness and I really take care of you and when the job was completed everything was 100% More

by charlesodums
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Feb 27, 2026 -

charlesodums responded

100% satisfied

Feb 27, 2026 -

charlesodums responded

Aok

Feb 27, 2026 -

Five Star Albany Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are glad our team provided attentive service. Thank you for choosing Five Star Albany Chrysler Dodge Jeep Ram. We look forward to assisting you again.

February 05, 2026

I initially went for an oil change. I usually go quick service place but had been smelling a burning smell that concerned me. I asked to have them check for leaks. A leak was found and More

by DCLEESBURG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance Bennett
Feb 06, 2026 -

Five Star Albany Chrysler Dodge Jeep Ram responded

We appreciate you sharing your experience with us. Our team at Five Star Albany Chrysler Dodge Jeep Ram is glad to have addressed your concerns thoroughly. Thank you for trusting us with your vehicle.

February 04, 2026

My truck looked brand new. The estimate was reasonable. The estimate was quoted to me in a timely manner. I was updated about the progress of my repair. More

by nursewalker1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Feb 04, 2026 -

Five Star Albany Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with Five Star Albany Chrysler Dodge Jeep Ram. We're glad the repair and communication met your expectations. We appreciate your feedback.

February 02, 2026

They were amazing. Great customer service. I love my new ride. I will most definitely be back in the future More

by keyshonpace91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SHERMAINE Winns
Feb 02, 2026 -

Five Star Albany Chrysler Dodge Jeep Ram responded

Thank you for choosing Five Star Albany Chrysler Dodge Jeep Ram. We're glad you’re happy with your new ride. We look forward to assisting you again.

January 18, 2026

They helped to find a correct vehicle. Good service from all employees that I dealt with. More

by Sarah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trivino
Jan 19, 2026 -

Five Star Albany Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience. We're glad our team could assist you in finding the right vehicle. Five Star Albany Chrysler Dodge Jeep Ram appreciates your business.

January 09, 2026

I have to be honest. The morale of the service department is low. Some staff is very unfriendly. My car needed some mechanical work. As far as the job that was completed More

by Ntmalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance
Jan 09, 2026 -

Five Star Albany Chrysler Dodge Jeep Ram responded

Thank you for recognizing the quality of our mechanical work on your Dodge Challenger. We appreciate your feedback about the service department’s atmosphere and will take it into consideration. Five Star Albany Chrysler Dodge Jeep Ram values your recommendation.

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