Five Star Chevrolet
Carrollton, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Best...Buying...Experience...Ever! From the moment my wife and I met our salesman, Lloyd Facen, until the time we took delivery of our new 2019 Silverado we felt like our concerns and n From the moment my wife and I met our salesman, Lloyd Facen, until the time we took delivery of our new 2019 Silverado we felt like our concerns and needs were addressed every step of the way. I hate the feeling of going into a car dealership (generally speaking) as there always seems to be that pressure that sales people try to put on you. Not this time! Everyone, from the general manager (who introduced himself to us) down to the service people were all very easy going and pleasant to deal with. This is the best experience that I have ever had at a dealership purchasing a new vehicle. I highly recommend them if you are in the market for a good car buying experience . I can see why they were rated #1 dealership for 2018! P.S. : Ask for Lloyd... he is a great guy! More
Excellent service in the service department Amanda was my service advisor and she everything that she could to help me with my car that is basically falling apart. She went out of her way to get Amanda was my service advisor and she everything that she could to help me with my car that is basically falling apart. She went out of her way to get all of the top people to figure it out and help me out with pricing and explaining the situation as to how to fix the issues step by step. She is an asset to your company Thank You, Jody Bolina More
Great car They took great care of me. I haven't had a new car since 2012. With all the new technology that the new cars have I was completely lost. After they h They took great care of me. I haven't had a new car since 2012. With all the new technology that the new cars have I was completely lost. After they had sold me the car they took 2 hours to give me a lesson and how everything work. Very positive experience. More
Honest Respectful Trusted Got a great deal on a barely used car. Able to negotiate a price for a vehicle that was best for my price range. Wonderful communication and friendly Got a great deal on a barely used car. Able to negotiate a price for a vehicle that was best for my price range. Wonderful communication and friendly employees around every corner. Left with a smile on my face and a pretty sweet car. Thank You Lloyd and Jason!!! More
Very pleased Yesterday I purchased a new suv at Five Star Chevrolet and I’m so glad I came across them in my online search! From start to finish everyone was pleas Yesterday I purchased a new suv at Five Star Chevrolet and I’m so glad I came across them in my online search! From start to finish everyone was pleasant to work with. My initial contact was with a salesman named Jason Wilde who sent me a video and pictures of the equinox I was interested in. He didn’t blow my phone up which I appreciate. I was running late to my appointment with him so I was helped as soon as I arrived by another salesman named Lloyd. I came in frustrated and guarded due to a bad experience at a different dealership the day before which I shared with Lloyd. He was very professional and laid back in his approach of explaining how five star does business. When I was hesitant he wasn’t pushy. In fact he was quite patient and understanding of my disposition. when it time to test drive he pulled the car as close to the entry door as possible so that the rain didn’t mess up my hair :) Lloyd was thorough with showing me the car and suggested test driving on the highway and bumpy roads so I could get the full experience of what the equinox can do. I appreciated that. I decided to purchased and then I worked with another Jason in finance. He was very nice and helpful and laid back. Jason made everything smooth and calm with finance and was able to get me the lowest rate I’ve ever got in a car. I was shocked!! Afterwards the other Jason helped me set up onstar and gave me other useful information. Overall I am very pleased with everyone I dealt with yesterday and would highly recommend these guys. Smooth transaction from start to finish More
Great Service!! !! Will definitely be back soon!! Staff were attentive and super friendly. Outstanding Customer Service! Very happy with our New purchase!!!🤗🤗 Will !! Will definitely be back soon!! Staff were attentive and super friendly. Outstanding Customer Service! Very happy with our New purchase!!!🤗🤗 Will definitely recommend it to my friends and family! More
Buying my new car Lloyd helped me out with getting my new car, he is a very good and helpful guy. The whole dealership is very friendly, i would definitely recommend th Lloyd helped me out with getting my new car, he is a very good and helpful guy. The whole dealership is very friendly, i would definitely recommend this dealership. More
5 STAR ALL THE WAY AROUND!!! Could not be happier with the truck & the dealership. i was shopping online & found a couple trucks. left my info on the website & within 15-20 min i Could not be happier with the truck & the dealership. i was shopping online & found a couple trucks. left my info on the website & within 15-20 min i received a phone call from Lloyd & from that Monday until Friday when i went to pick up the truck. I'm from west Texas about 5 hours away & because i couldn't just run up to the dealership Lloyd was very helpful with everything from sending pictures videos of the trucks to the paperwork for my bank. I can not thank him & his team enough for the smooth & painless transaction. when i got there on Friday they had everything ready for me & had me in & out so that i could get back on the road home. I most definitely will be back to get my wife & kids there new vehicles & will be spreading the word to anyone i know looking for the best deal. Thank you guys again so much. More
Exceptional! From first contact to the end of my sale, everyone that was a part of my purchase was amazing. The level of service was exceptional. They never made u From first contact to the end of my sale, everyone that was a part of my purchase was amazing. The level of service was exceptional. They never made us feel like they were just trying to make a sale. We got there late on a Friday night and they never made us feel rushed. They took their time with us and truly gave us the best deal. They showed they CARED about every aspect of our sale, from making sure I picked the perfect car to getting the monthly payment I was comfortable with and even showing me how to use all the bells and whistles in my car. Lloyd was our guy and he was genuinely kind and made us feel right at home. Best car salesman ever!! Thank you Lloyd and team for making me a happy new Chevy owner!! More
5 Star Very happy with my time with you guys yesterday the service was very good and very friendly will enjoy my new Spark thanks for all your help Very happy with my time with you guys yesterday the service was very good and very friendly will enjoy my new Spark thanks for all your help More










