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Five Star Chevrolet

Carrollton, TX

Overview
Employees
Reviews
Vehicles
4.9
1,336 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,336 reviews

September 04, 2024

Lloyd and the team took great care of me. Made the truck buying process smooth, and snatched a great steal on the Colorado. Definitely recommend! More

by houstonleeh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2024 -

Five Star Chevrolet responded

Houstonleeh, Thank you for your positive feedback! The Five Star Chevrolet team strives to provide an exceptional customer experience, and it's gratifying to know that Lloyd's efforts are appreciated. Let us know how we can help you enjoy your Colorado, please stay in touch at 972-389-6700. We look forward to serving you again in the future! Take care, Alan Brown, General Manager

Helpful
September 02, 2024

I recommend this dealership! ! They are just awesome!!! They will help you each and every way!!! I would recommend family and friends to go there!! More

by Jamesrogers1987
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2024 -

Five Star Chevrolet responded

Congratulations, James, on your new Chevy! Your recommendation means a lot to your sales team at Five Star Chevrolet. Don't hesitate to call 972-389-6700 with vehicle questions. Enjoy your ride! Take care, Alan Brown, General Manager

Helpful
September 02, 2024

Bryce did great. He listened to my concerns and took action. Chris has a great team in his service personnel. I highly recommend and continue to do my work and Buy tr More

by Seanojohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Five Star Chevrolet responded

Thank you, Seanojohnson, for sharing your Five Star Chevrolet service experience. Bryce and our techs are always available for vehicle questions at 972-389-6700. Don't hesitate to ask for their advice. Safe travels! Take care, Chris Selbach, Service Director

Helpful
September 02, 2024

Very nice atmosphere and very kind people! Very clean and nice and cool. I appreciate my car More

by rachel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joann Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2024 -

rachel responded

Very nice employees !

Sep 03, 2024 -

Five Star Chevrolet responded

Rachel, Our Five Star Chevrolet customers deserve VIP treatment. Thank you for shopping with Lloyd and Joann. Reach out to them at 972-389-6700 with questions about your new vehicle any time. We want to make this your best driving experience. Take care, Alan Brown, General Manager

Helpful
August 30, 2024

The service was performed in a timely manner, Mr Lopez was very professional and informative! More

by miathegreat35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.R. Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2024 -

Five Star Chevrolet responded

Miathegreat35, It is always great to hear from our Five Star Chevrolet friends! Thank you for recognizing J.R.. Between visits, we are here to offer vehicle advice. Just give us a call at 972-389-6700. Safe travels! Take care, Chris Selbach, Service Director

Helpful
August 29, 2024

Blank no no no no no no no no no no no no no no More

by jetcain
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2024 -

Five Star Chevrolet responded

Jetcain, Customer experience is important at Five Star Chevrolet. We appreciate the chance to serve you. If there is feedback you would like to share with me, please reach out to abrown@sampack.com or call 972-389-6700. Thank you for your business. Sincerely, Alan Brown, General Manager

Helpful
August 28, 2024

One of the best experiences I've had purchasing a new vehicle from a dealership. Nathan and Lee were very helpful and made the entire process a pleasant, easy, and quick. I will consider this dealership More

by jsidler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Kovalchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Five Star Chevrolet responded

Congratulations, jsidler, on your vehicle from Five Star Chevrolet. Reach Nathan, Lee, or me at 972-389-6700 should you have technical or maintenance questions. Thank you for shopping with us and please let us know how we can help you enjoy your new Chevy. Best regards, Alan Brown, General Manager

Helpful
August 27, 2024

The service advisor was great. The Quality control could use some improvement before delivery of vehicle. More

by brown mule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Five Star Chevrolet responded

Thank you, brown mule, for choosing the Five Star Chevrolet service team to care for your vehicle. Your candid comments help us improve our delivery services and we hope to show you our improvements with your next visit. If you have additional feedback, please reach me at cselbach@sampack.com or 972-389-6700. We value the chance to help with your auto needs. Sincerely, Chris Selbach, Service Director

Aug 28, 2024 -

brown mule responded

Chris, My family has been with Five Star Ford since the 1980s, until Ford decided to screw with their customers during the Bronco garbage. Needless to say we are no longer Ford customers! Sam Pack has ALWAYS been a family oriented company. I know SP Chevrolet will treat its customers with respect.

Helpful
August 27, 2024

Mr.Lloyd Facen I highly recommend him he is very professional and took care of me and my family walked us thru the process on buying our family car. Definitely go see Mr.Facen and his team! If I cou More

by Dolores Aguilar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2024 -

Five Star Chevrolet responded

Dolores, Congratulations on your new ride from Five Star Chevrolet! We're thrilled you chose us and had the pleasure of working with Lloyd. His dedication to customer satisfaction truly shines through. Feel free to reach out to us anytime at 972-389-6700 for any auto-related questions. Thanks again for your business! Best regards, Alan Brown, General Manager

Helpful
August 25, 2024

Very nice experience quick and pain less look forward to next time with five star More

by briandsaxon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2024 -

Five Star Chevrolet responded

Brian, Thank you so much for shopping at Five Star Chevrolet! Your endorsement and business are truly appreciated. When I or our team can address questions about your new vehicle, call us at 972-389-6700. We are here to ensure you a great ownership experience. Congratulations! Best regards, Alan Brown, General Manager

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