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Five Star Chevrolet
Carrollton, TX
1,552 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,552 reviews
October 05, 2017
Excellent folks I went to test drive a Chevy Volt and was guided to Michael Leatherwood as he was the resident expert for hybrid/electric cars. Unlike my experiences I went to test drive a Chevy Volt and was guided to Michael Leatherwood as he was the resident expert for hybrid/electric cars. Unlike my experiences at other dealerships, i felt that the folks at this dealership treated me well and with respect. Michael spent a lot of time educating us about the pros and cons of the car and took the time to explain the features of the car before and during the test drive. At no point of time did i feel pressurized into buying the car and have not had pesky calls asking me about it either. More
by rballal
Employees Worked With
Michael Leatherwood
October 01, 2017
Fast, friendly and efficient I arrived at about 8am on Saturday and was leaving within an hour or so. I has questions that were answered to my satisfaction by Isabel. I arrived at about 8am on Saturday and was leaving within an hour or so. I has questions that were answered to my satisfaction by Isabel. More
by Patricia Willis
Employees Worked With
Isbel Lopez
September 29, 2017
Awesome Service department was great and Hoot Lankford went above and beyond anyone’s expectations. I would recommend this service department to anyone. Tha Service department was great and Hoot Lankford went above and beyond anyone’s expectations. I would recommend this service department to anyone. Thank you Hoot and your staff for all of your hard work!!! More
by shelli87
Employees Worked With
Hoot Lankford
September 22, 2017
Preowned Purchase Low Internet price was good. No hard sale on dealer add-ons. Very easy process. Friendly sales staff. Fourth car purchased from Five Star Dealership Low Internet price was good. No hard sale on dealer add-ons. Very easy process. Friendly sales staff. Fourth car purchased from Five Star Dealership. More
by Go-Rangers
Employees Worked With
Eric
September 22, 2017
Vehicle inspection The service was top notch; extremely friendly and personable. I asked Amanda is my car could be ready within two hours and she kept me informed and The service was top notch; extremely friendly and personable. I asked Amanda is my car could be ready within two hours and she kept me informed and even had my vehicle ready before scheduled time. I was quite pleased with her beaming smile and friendliness and the appearance of the new location. More
by Eviem469
Employees Worked With
Amanda Yarbro
September 18, 2017
Service Dept I had a 5 star experience from making my appoints the car getting serviced! The waiting area was comfortable I would recommend this place to everyone! I had a 5 star experience from making my appoints the car getting serviced! The waiting area was comfortable I would recommend this place to everyone! More
by Angela
Employees Worked With
Tom Smith, Isbel Lopez
September 17, 2017
Quick, good deal, nice facility. Negotiated deal on phone. Everyone was ready for the closing and pick up with the car waiting. All exactly as promised. Impressive new clean buildi Negotiated deal on phone. Everyone was ready for the closing and pick up with the car waiting. All exactly as promised. Impressive new clean building. More
by cruzeowner
Employees Worked With
September 15, 2017
Awesome Friendly service I drove up and Rick greeted me and listened to my concerns, let me know my options and got me out in no time. When he called later to let me know it w I drove up and Rick greeted me and listened to my concerns, let me know my options and got me out in no time. When he called later to let me know it was ready to pickup, he informed me that they took care of the recall on my car too! Thanks! More
by Lgtex75
Employees Worked With
Rick White
September 14, 2017
Cruze Hatchback Service was great! All sales associates were very friendly and helpful. Financing process was easy as well and non-threatening. Overall, it was a grea Service was great! All sales associates were very friendly and helpful. Financing process was easy as well and non-threatening. Overall, it was a great experience and I would recommend Five Star Chevrolet to anyone who is looking to purchase a car or truck. More
by Vonda Posey
Employees Worked With
Michael Leatherwood, Bryce Armijo
September 14, 2017
Amazing customer service! Great team! Loved the team at Five Star Chevy. They worked very hard to find our preferred vehicle in our price range. Would definitely recommend. Everyone was co Loved the team at Five Star Chevy. They worked very hard to find our preferred vehicle in our price range. Would definitely recommend. Everyone was committed to making sure we left the dealership happy. Really appreciated their patience and willingness to work with us. More
by Matt K
Employees Worked With
