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Five Star Chevrolet
Carrollton, TX
1,531 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,531 reviews
June 07, 2017
LLoyd is awesome and made our buying experience fun! We had a great experience buying from Lloyd and Five Star Chevrolet and will gladly recommend Five Star to all of our friends and colleagues. Than We had a great experience buying from Lloyd and Five Star Chevrolet and will gladly recommend Five Star to all of our friends and colleagues. Thanks ... More
by Rick
Employees Worked With
June 04, 2017
Pleasant car buying experience My 6'4" husband needed a new car but has a hard time finding something to fit him. Research showed the Malibu should work, but he was reluctant to con My 6'4" husband needed a new car but has a hard time finding something to fit him. Research showed the Malibu should work, but he was reluctant to consider a Chevy. Lloyd greeted us right away and was so friendly and helpful that he won over my reluctant husband. We were both pleasantly surprised at how nice the Malibu was: roomy, smooth ride, and nice engine. Husband did online research for prices and realized he was being offered a great deal. Lloyd and everyone at Five Star was great. This was honestly the most pleasant car buying experience I've ever had. More
by Laura Johnson
Employees Worked With
June 03, 2017
My experence. I schedule for an oil change Friday morning. When I arrived Tom Smith called me by my name. That was impressive to me. I had a concern with the hoo I schedule for an oil change Friday morning. When I arrived Tom Smith called me by my name. That was impressive to me. I had a concern with the hood, the problem was taken care off. All of this was taken care off in a timely manner. Thank tom. More
by no
Employees Worked With
Tom Smith
June 02, 2017
Smooth process, friendly staff This was the easiest place I have ever purchased a vehicle and I have purchased several. The staff was great, my salesman Lloyd Facen was great and v This was the easiest place I have ever purchased a vehicle and I have purchased several. The staff was great, my salesman Lloyd Facen was great and very accommodating. I went there knowing what I wanted and left with it with no hassle. I highly recommend them and will definitely use them again in the future. More
by Britt6405
May 25, 2017
Speedy Service The wait time for service to be performed was as estimated. The service dept. staff were friendly from point of contact to completion of service. Fri The wait time for service to be performed was as estimated. The service dept. staff were friendly from point of contact to completion of service. Friendly cashier. Free car wash. Clean waiting area. More
by PJS
Employees Worked With
Rick White
May 12, 2017
Best Experience One of the best experience buying a car I have ever had. Saw the car on line, called spoke with Timothy. Arrived around 12:30 noon to test drive the c One of the best experience buying a car I have ever had. Saw the car on line, called spoke with Timothy. Arrived around 12:30 noon to test drive the car, drove off with the car at 4:45pm. Thanks Timothy for a great experience. I highly recommend this dealership to anyone needing a used or new car. More
by Gonzo
Employees Worked With
Timothy internet sales and Brandon Finance
May 04, 2017
Fast service I waited while my car was inspected for my state inspection sticker. While I couldn't make an appointment I only had to wait for less than an hour. I waited while my car was inspected for my state inspection sticker. While I couldn't make an appointment I only had to wait for less than an hour. The waiting room was clean, and I appreciated the complimentary bottle of water. More
by jaxmdj17
Employees Worked With
I don't remember the name
May 02, 2017
It was satisfactory. You provided the service I needed in a very timely manner. I thank you service department. Looking forward to the next time I needed something done. You provided the service I needed in a very timely manner. I thank you service department. Looking forward to the next time I needed something done. More
by no
Employees Worked With
Tom Smith
April 29, 2017
Great! The service was great! Mr. Smith took care of everything that needed to be serviced during the visit in a more than reasonable amount of time. The service was great! Mr. Smith took care of everything that needed to be serviced during the visit in a more than reasonable amount of time. More
by Abba1736
Employees Worked With
Tom Smith
April 26, 2017
Absolutely Outstanding Service! What an amazing dealership! Everyone was so kind and Lloyd helped me get into exactly what I want. There was no back and forth. They truly listened to What an amazing dealership! Everyone was so kind and Lloyd helped me get into exactly what I want. There was no back and forth. They truly listened to me and I couldn't be more happy with my purchase. I was so nervous going in and y'all made me feel so comfortable when making my decision. I absolutely love my truck!! Thank you so much Lloyd! Billy and Christian thank you as well! I will refer everyone I know to Five Star Chevrolet!! More
by Breanna Cole
