Five Star Chevrolet
Carrollton, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Professional Ali Delao was courteous, friendly and professional. It seemed like I barely dropped off the car and he was calling me the service was complete and the Ali Delao was courteous, friendly and professional. It seemed like I barely dropped off the car and he was calling me the service was complete and the car was ready for pick up. (FYI, location apps still show directions to the old facility across the street) More
Great people, friendly and knowledgeable Met so many nice people that I felt comfortable buying my son a new car from 5 Star. And their new service department looked state of the art. Great Met so many nice people that I felt comfortable buying my son a new car from 5 Star. And their new service department looked state of the art. Great people great dealership. More
Excellent ! Came for a oil change . Rotate tires. Every where I people ask me .where did I take my truck to get it washed. As fast I pulled in the service .Hoot w Came for a oil change . Rotate tires. Every where I people ask me .where did I take my truck to get it washed. As fast I pulled in the service .Hoot was there to greet me ,with a large SMILE!!!! and said " some body would help Quickly " . Tom rushed out with big SMILE ! When I came back to get my , I did a DOUBLE TAKE, Could not BELIEVE how CLEAN my truck was. My 2015 truck look like it did 2/9 /2015,coming off the Show room floor!!! Thank you Tom and your cleaning crew More
Really!! Excellent service above and beyond...Oh, you might want to update your front page of this survey with your new location. Come on guys, I got to go to Excellent service above and beyond...Oh, you might want to update your front page of this survey with your new location. Come on guys, I got to go to work ( change your 25 word minimum. More
Service The service was good and Tom was great. Had transmission flushed and a few other including a door latch replacement and it was all done in a timely ma The service was good and Tom was great. Had transmission flushed and a few other including a door latch replacement and it was all done in a timely manner. Tom was very polite when I notified him I would be late for my appointment and still did a great job. More
5 Stars fpr Five Star Chevrolet No sooner drove up to the Service Dept and Rick was out the door headed my way. He listened attentively to why I was there and had the service request No sooner drove up to the Service Dept and Rick was out the door headed my way. He listened attentively to why I was there and had the service request written up and into the service area in a flash. This was my first visit to the new location and I was very impressed with the facilities. Easy to get to and friendly associates. I am will definitely be back when service is needed for my car. More
Five Star Chevrolet is great to work with - Jun 2017!! I went to several dealers (with fancy showrooms) and decided to finally give a smaller dealership a chance. When I initially pulled into the lot, I w I went to several dealers (with fancy showrooms) and decided to finally give a smaller dealership a chance. When I initially pulled into the lot, I wasn't too impressed since the building seem old and the lot was small. However, too my surprise, I found the perfect car and was able to negotiate the price I needed to afford the purchase. My sales rep was Lloyd Facen and he was so patient and nice! The Sales manager was Billy and he was also pleasant to work with. Thanks to Five Star for helping me to finalize the purchase of my car. Hope to be back soon in a few years to trade up! More
Quick, quality, and painless. Just how it's supposed to be I dropped off my truck, they offered me a ride. I declined. They called me when it was done, and I came to pick it up, no issues. The advisors were fa I dropped off my truck, they offered me a ride. I declined. They called me when it was done, and I came to pick it up, no issues. The advisors were fantastic, especially Rick W. The cashiers were.... curt, but not rude, I can't fault them for that I suppose. There were no attempts to overcharge me. This is how routine service is supposed to be done. More
The best Chevrolet dealership in this area! Our salesman, Daniel Rourke and the sales manager, Billy Bohrmann, provided us another exceptional opportunity to continue updating our desire to have Our salesman, Daniel Rourke and the sales manager, Billy Bohrmann, provided us another exceptional opportunity to continue updating our desire to have the new 2018 Equinox with all new safety features we were interested in. We have been dealing with this same dealership for several cars now and feel very loyal to it. We have always been treated with respect and made to feel we are a very important customer.. More
Exceeded expectations Purchasing a new car is a big deal for the average person. My customer experience from start to finish was first class with Five Star Chevrolet. I ma Purchasing a new car is a big deal for the average person. My customer experience from start to finish was first class with Five Star Chevrolet. I made inquiries online to many different dealerships for a Sonic hatchback with the specifics I was looking for. Five Star Chevrolet online sales rep. Michael Leatherwood, was the most responsive with his pricing. The dealership's finance team were very straight forward, they tailored their finance & lease rates to my financing needs. Also like that they didn't dicker around with add on services I wasn’t interested in. Finally, a week after my purchase I was so impressed that Five Star Chevrolet sales rep., Mr. Leatherwood offered to come out to my home to assist me with some technical issues I was having with my smart phone and Sonic's navigation system. For me this is a first, a car sales rep. who makes house calls to check on how the new car/ customer relationship is fairing. That is service, Five Star Chevrolet is to be congratulated. More










