
Five Star Chevrolet
Carrollton, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Well taken care of Made an impromptu call for oil and filter change and was accommodated immediately. Everyone there was cheerful, helpful and attentive. I look forward Made an impromptu call for oil and filter change and was accommodated immediately. Everyone there was cheerful, helpful and attentive. I look forward to having my car serviced there in the future. More
Service Craig was good and made sure I understand everything that was done. Everything went well. Had to take it in for a second time for my check engine ligh Craig was good and made sure I understand everything that was done. Everything went well. Had to take it in for a second time for my check engine light and Craig took care of it. More
New Car Browsing I visited 5 Star Chevrolet a few weeks ago just browsing for a new vehicle. I wasn't quite ready to buy, I wanted to test drive and learn about some c I visited 5 Star Chevrolet a few weeks ago just browsing for a new vehicle. I wasn't quite ready to buy, I wanted to test drive and learn about some cars I had my eye on. Jennifer intercepted me and took me under her wing, and I could not be more thankful! Though she knew I wasn't ready to purchase, she gave me a genuine, informational tour of some of the cars I was looking into. When I am ready to buy I will definitely be returning to this dealership. Thank you for the kind service, and the complimentary cookie didn't hurt either! Yum! More
absolutely great! Loved this dealership! Attended to me with the best care. Any questions and queries I had they answered fully. Thank you to Jennifer for helping me ou Loved this dealership! Attended to me with the best care. Any questions and queries I had they answered fully. Thank you to Jennifer for helping me out and be helping a sister out with my car amenities(wouldn't be working the wifi if not for you girl). They were so attentive, even gave us yummy cookies to munch on. They're a dealership committed to their clients and I certainly felt like a special priority while there. More
GREAT service! The customer service at Five Start was wonderful! Everyone was very friendly and helpful. I will definitely be returning to this dealership! My kids a The customer service at Five Start was wonderful! Everyone was very friendly and helpful. I will definitely be returning to this dealership! My kids also loved the free snacks! More
Above and beyond Eric Leighton went above and beyond what your average sales man does. not only was he able to make the impossible happen for me, he made sure i was a Eric Leighton went above and beyond what your average sales man does. not only was he able to make the impossible happen for me, he made sure i was always taken care of when i came in for service or for anything of that matter. highly recommended. More
New Car Gary (Sales Person) was very knowledgeable, no pressure, worked with me. The best car buying experience I have ever had. I may even upgrade to t Gary (Sales Person) was very knowledgeable, no pressure, worked with me. The best car buying experience I have ever had. I may even upgrade to the 2016 Malibu when in stock More
Outstanding Service Department I'm very pleased with the level of customer service I received at Five Star Chevrolet. When it came time to take care of the ignition recall on my Sa I'm very pleased with the level of customer service I received at Five Star Chevrolet. When it came time to take care of the ignition recall on my Saturn, I obviously could not take it to the Saturn dealership I bought it from, because they no longer exist. I chose Five Star Chevrolet mainly due to the location, but I would definitely go back based on their excellent Customer service. Kevin gave me a ride home, since their regular driver was on vacation, and the time estimate for completion was spot on. They explained exactly what they were replacing and why in terms I could understand. More
Great place to buy and service your vehicle I love the fact that Craig knows me by name and takes very good care of me and my Camaro SS! Also my sales guy, Kane always takes the time to come by I love the fact that Craig knows me by name and takes very good care of me and my Camaro SS! Also my sales guy, Kane always takes the time to come by and chat! I love the change in the customer area, good changes and a friendly atmosphere. More
Poor Service It would be nice if I received the same great service as some of your customers. That is not the case with my visit . My salesperson was not the best It would be nice if I received the same great service as some of your customers. That is not the case with my visit . My salesperson was not the best in his customer service skills. I got the run around about my contract.. Finally got it a month after I purchased my vehicle. Also someone I worked with was asked to reach out to me from the GM of this company and asked if I could remove my complaint. Very unprofessional dealership in my opinion . More