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Five Star Chevrolet

Florence, SC

Overview
Reviews
4.6
222 Reviews
We here at Five Star Chevrolet have been selling Chevrolet's for more than 25 years in Florence, SC. Our number one priority is for you to have the best car-buying experience you can from start to finish. We have an entire sales team of GM Certified professionals with many years of experience and Finance team that are ready to help you get you into your dream Chevy! We have a large inventory of new and used Chevrolet cars, trucks and SUVs for you to choose from including the Malibu, Impala, Silverado and many other models and popular makes. We also provide a service department to provide you with all of your maintenance needs to keep your car in tip-top shape to keep you and your family safe. If you happen to need a part for your car we have a parts department that can get you the genuine Chevy part that you need. We have easy and convenient online forms for you to fill out to schedule your service appointment today or fill out a parts request. We would love for you to stop by our location in Florence, SC to get your next Chevy today or feel free to contact us if you have any questions or comments!
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2199 David H McLeod Blvd

Florence, SC

29501

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Showing 222 reviews

June 13, 2025

Dan Smith, service manager, always provides excellent service. He goes above and beyond to solve your problems. More

by Bill in Flotown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Smith
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June 04, 2025

Great experience at Five Star. Multiple purchases made over the last 12 years. Salesman John Coomer gets two 👍🏼 👍🏼. We’ll be back for our next car! More

by BKHolloran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Coomer
Report | Print
May 17, 2025

Customer service was great. My salesman, Travis was so helpful. The process was easy and smooth. Through the whole process everyone was very nice. More

by billiegulley44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis the manager and the finance department
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May 17, 2025 -

Five Star Chevrolet responded

Thank you for sharing your experience with us. We’re happy to hear that our team made the process easy and pleasant for you.

May 13, 2025

Very pleased with our salesperson John Coomer. He was very patient & worked to find the best car for us. He is the best! More

by c.smith.elliott
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Coomer
Report | Print
May 14, 2025 -

Five Star Chevrolet responded

We're glad to hear that our team provided a great experience. Thank you for choosing Five Star Chevrolet of Florence and sharing your thoughts.

May 12, 2025

Took their time fixing! But it was well worth it!! I would use them again. My car was super clean , I felt like I was driving a new car again More

by woodns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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May 13, 2025 -

Five Star Chevrolet responded

We're glad to know you valued the service from Five Star Chevrolet of Florence and enjoyed your car's cleanliness after our care. Safe travels!

May 07, 2025

Great service & sales team! Travis & Doug are always super helpful with explaining and completing service needs in a timely and helpful manner. Would highly recommend to anyone More

by Brianna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Doug Brianna
Report | Print
May 08, 2025 -

Five Star Chevrolet responded

Thank you for recommending Five Star Chevrolet of Florence. We're glad our team was able to meet your service needs efficiently.

May 03, 2025

Sold me a bad car and when I brought it back next day to trade they told me they fixed it. Couple days later problems back. Then they lied about me telling them which I proved them lying with text messages. More

by lukecuse83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John coomer
Report | Print
May 04, 2025 -

Five Star Chevrolet responded

Hello, Your feedback is important to us here, and I would appreciate the opportunity to speak with you to address your feedback about your recent car-buying experience with our Sales Team regarding the level of customer care and communication that you encountered, as well as the valuation of your trade-in and the cost associated with your new vehicle. Please email me with your preferred contact information. Thank you, John Minshew General Manager jminshew@fivestaronline.net

May 06, 2025 -

lukecuse83 responded

I responded to your email with my contact info and never got a response. But that’s fine I made an effort to settle this respectfully. I’m going to share my experience everywhere I can and I won’t stop doing it. I will warn as many people as possible and make sure they chose a better dealership that won’t scam them like you did me. I’m also now getting an attorney since you were unwilling to settle this without. You may have took my money and won for now but you will lose more money than you took. I only have to convince 2-3 people to not buy there. But it’ll be a lot more than that. I have text messages backing what I say. Your scam will be exposed. I’ll be on news about this also. I hope it was worth it

May 02, 2025

Was very happy with our sales person Jack helped us find the vehicle we wanted and it was delivered in two days from out of state. Would definitely deal with them again. More

by Heather
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack
Report | Print
May 02, 2025 -

Five Star Chevrolet responded

Thank you for choosing Five Star Chevrolet of Florence. We're pleased to hear our team could assist in finding the right vehicle and completing delivery so efficiently.

May 01, 2025

Travis was very helpful and efficient, we got the vehicle we wanted and really appreciated the entire dealerships customer service. More

by celanoh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis, Latwan
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May 02, 2025 -

Five Star Chevrolet responded

Thank you for your kind words. We're glad to hear that our team at Five Star Chevrolet of Florence provided helpful and efficient service.

May 01, 2025

Great customer service, the process was quick and easy. The finance manager explained everything well More

by Dwork92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
B Cooper
Report | Print
May 02, 2025 -

Five Star Chevrolet responded

Glad to hear you found our service quick and easy. At Five Star Chevrolet of Florence, we appreciate your feedback and look forward to continuing the good work.

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