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Five Star Chevrolet

Florence, SC

Overview
Reviews
4.6
226 Reviews
We here at Five Star Chevrolet have been selling Chevrolet's for more than 25 years in Florence, SC. Our number one priority is for you to have the best car-buying experience you can from start to finish. We have an entire sales team of GM Certified professionals with many years of experience and Finance team that are ready to help you get you into your dream Chevy! We have a large inventory of new and used Chevrolet cars, trucks and SUVs for you to choose from including the Malibu, Impala, Silverado and many other models and popular makes. We also provide a service department to provide you with all of your maintenance needs to keep your car in tip-top shape to keep you and your family safe. If you happen to need a part for your car we have a parts department that can get you the genuine Chevy part that you need. We have easy and convenient online forms for you to fill out to schedule your service appointment today or fill out a parts request. We would love for you to stop by our location in Florence, SC to get your next Chevy today or feel free to contact us if you have any questions or comments!
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2199 David H McLeod Blvd

Florence, SC

29501

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Showing 226 reviews

April 04, 2023

Great service, great staff, quality work, quick and efficient, would recommend to any new Chevy owner. More

by Nata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Apr 04, 2023 -

Five Star Chevrolet responded

We really appreciate your great rating and review, Nata. Our Service Team is pleased to learn that they were able to assist you efficiently. It's our hope that you continue to choose Five Star Chevrolet of Florence for all of your automotive needs. Take care.

January 22, 2023

Dealership very accessible from my home. Consultant very courteous and responsive to my needs. Work was done in timely fashion and car was returned on time. More

by gamccants
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Report | Print
Jan 22, 2023 -

Five Star Chevrolet responded

We are happy to see you received a 5-star experience from our Service Team here at Five Star Chevrolet of Florence. It's great they were courteous, responsive, and efficient. Thank you so much for visiting us at Five Star Chevrolet of Florence and for leaving this review.

January 16, 2023

Customer was excellent work done in timely fashion was very satisfied with work completed .Greatly experience More

by Jerobinson920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chadrick Sims
Report | Print
Jan 17, 2023 -

Five Star Chevrolet responded

Thank you so much for choosing Five Star Chevrolet of Florence. We're excited to receive your 5-star rating and look forward to assisting you with your future automotive needs.

December 17, 2022

This dealership has horrible service. Also the markups on their cars are absurd. Please Stay Away from this dealership. More

by rmpatel
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Kendrick
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Dec 17, 2022 -

Five Star Chevrolet responded

Hello, I appreciate you sharing this feedback on DealerRater about your interaction. Customer feedback is very significant to Five Star Chevrolet of Florence and I would like to speak with you about the service you experienced and vehicle pricing. Can you please email me your preferred contact information to discuss this in greater detail? Best, John Minshew General Manager jminshew@fivestaronline.net

September 09, 2022

Had my 2021 Silverado serviced today. Doug was AMAZING. Great customer service. Great employees like you makes companies stand out. Thanks Five Star for hiring Doug. More

by Sensational7773@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug
Report | Print
Sep 09, 2022 -

Five Star Chevrolet responded

Thanks for the positive review. Five Star Chevrolet of Florence appreciates your business and is thrilled our Service Team took exceptional care of you and your Silverado. Come back and see us anytime. Take care.

August 07, 2022

Very easy to work with and extremely nice , well organized dealership. Would definitely refer others to this dealership More

by Jimmy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Vause
Report | Print
Aug 08, 2022 -

Five Star Chevrolet responded

Good afternoon. Thank you for choosing us here at Five Star Chevrolet of Florence. We appreciate your kind review of our Team. We hope to have the pleasure of working with you again in the future, Jimmy.

June 23, 2022

Customer service was great. They showed great concern when I asked about the service I needed. They advised me if any upcoming service that I may need More

by mommawill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Anderson
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Jun 24, 2022 -

Five Star Chevrolet responded

Our goal is to ensure everyone leaves our Service Department knowing they are driving a safe vehicle. Thank you for taking the time to leave this wonderful review. We at Five Star Chevrolet of Florence will always be here to help with any future automotive needs.

June 14, 2022

The cost of repairing your car is just too high. The wait tines are good. More

by Gmac458
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Jun 16, 2022 -

Five Star Chevrolet responded

Hello, Thank you for sharing your feedback with us at Five Star Chevrolet of Florence. I would like to learn more about your service visit and the feedback you have shared regarding repair costs. Please provide me with a good method of contact for you so we can discuss this further. Thank you, John Coomer General Manager jcoomer@fivestaronline.net

Jun 18, 2022 -

Five Star Chevrolet responded

Hello, Thank you for sharing your feedback with us at Five Star Chevrolet of Florence. I would like to learn more about your service visit and the feedback you have shared regarding repair costs. Please provide me with a good method of contact for you so we can discuss this further. Thank you, John Coomer General Manager jcoomer@fivestaronline.net

March 18, 2022

Scheduling my service was extremely easy online, and even arriving a little early, they took my vehicle back to the garage immediately. Service was very fast. More

by Kenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny
Report | Print
Mar 18, 2022 -

Five Star Chevrolet responded

Hello Kenny! Thank you for the 5-star review, we really appreciate it. I am glad we were able to get you and your vehicle in and out quickly! Thank you for trusting us with your vehicle and choosing Five Star Chevrolet of Florence.

February 22, 2022

I took my vehicle in for repairs. Doug Norman was my advisor and I'm telling you I had an awesome experience with the Five Star Team. Friendly and professional. More

by Mitchell Washington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Norman
Report | Print
Feb 22, 2022 -

Five Star Chevrolet responded

Thank you for taking the time to share your awesome service experience with us! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at Five Star Chevrolet of Florence.

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