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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
581 Reviews

581 Reviews of Five Star Chevrolet - Service Center

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August 02, 2025

The service advisor did a great job on informing me on what was being done to my truck More

by Acgutierrez1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2025 -

Five Star Chevrolet responded

Acgutierrez1957, Thanks for the great feedback! We're thrilled to hear that our service advisor did a great job of keeping you informed about the work being done on your truck. Open communication is a top priority at Five Star Chevrolet. We appreciate your business and look forward to scheduling future appointments at 972-389-6700! Take care, Chris Selbach, Service Director

August 02, 2025

Amanda was awesome! She kept me in the loop as to what was happening with my vehicle and explained every step along the way. Easy to communicate with. More

by Lraywil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2025 -

Five Star Chevrolet responded

Lraywil, Thank you for the wonderful feedback! We're thrilled to hear that Amanda was so awesome to work with at Five Star Chevrolet. Keeping our customers in the loop and clearly explaining every step is a top priority for us, and we're glad to know Amanda delivered on that promise. We appreciate you taking the time to share your experience with us and we look forward to scheduling your next appointment at 972-389-6700. Take care, Chris Selbach, Service Director

August 01, 2025

The people were extremely helpful, courteous and professional. The dealership is truly amazing inside. Very clean, bright, and everyone was so welcoming. You run a wonderful dealership and it was More

by booth.judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Detaverier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Five Star Chevrolet responded

Thank you, booth.judy! Our goal at Five Star Chevrolet is to provide great service and give you the confidence that comes with knowing your car. If you ever have questions between your visits, please give us a call at 972-389-6700. We're here for you! Thank you again for your business and your feedback. Take care, Chris Selbach, Service Director

July 26, 2025

Thank you for your wonderful service. I am very happy and highly recommend them. I was nervous about leaving my truck but Jessy took good care of me. More

by Lmanis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2025 -

Five Star Chevrolet responded

Lmanis, We're so glad Jessy took such good care of you and eased your nerves about leaving your truck. Thank you for your kind words and for highly recommending Five Star Chevrolet– we truly appreciate it! Reach our service team with questions or for another appointment at 972-389-6700. Thanks again, Chris Selbach, Service Director

July 13, 2025

The service was great fast efficient. Team members look out for me thw way I liked. Awesome. More

by Cliffcorn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Five Star Chevrolet responded

Cliffcorn1, Thank you for taking the time to endorse Jessy's efforts in the Five Star Chevrolet service center. Between visits, reach our advisor and techs at 972-389-6700. We are here to address all of your vehicle concerns. Best regards, Chris Selbach, Service Director

July 10, 2025

Multiple texts were involved to get this project right? Even the shop manager got involved, it was nice to see an effort when there was a problem that wasn't readily right? Sobbed More

by trafficminder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.R. Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Five Star Chevrolet responded

Thank you, trafficminder, for rating your Five Star Chevrolet service visit. J.R. and our techs are focused on helping address all of your vehicle needs. Big or small, reach us at 972-389-6700. Take care, Chris Selbach, Service Director

June 11, 2025

Did a good job fixing my car And got me a ride to work while my car was in the shop More

by Kurtc7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Five Star Chevrolet responded

Kurtc7, Thank you for recognizing Bryce and the Five Star Chevrolet service center. When your vehicle needs future repair or maintenance, we look forward to scheduling an appointment at 972-389-6700. We are here to keep your Chevy running well. Take care, Chris Selbach, Service Director

June 09, 2025

These guys roll out the red carpet for you, even if it's just a service visit. I was at another Chevrolet dealer before where everyone ignored me, which is what brought me to Sam Pack Five Star Chev. Couldn More

by matthew.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Kovalchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Five Star Chevrolet responded

Thank you, Matthew, for taking the time to share feedback. You are a VIP at Five Star Chevrolet and our service team welcome the chance to help you with your auto care. Please reach Jessy, Nathan, or me at 972-389-6700 whenever you need our assistance. We appreciate you! Safe travels, Chris Selbach, Service Director

May 28, 2025

My service advisor kept me updated throughout the repair progress. Pricing was fair and honest. They even sent me a video showing the technicians findings! Brian has always taken care of my Corvette and Tah More

by Scoutsout44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Five Star Chevrolet responded

Thank you, Scoutsout44, for taking the time to share your service experience at Five Star Chevrolet. Brian is always focused on efficient communication. When you have questions about either of your vehicles, don't hesitate to call 972-389-6700. We look forward to helping you enjoy your rides. Best regards, Chris Selbach, Service Director

May 28, 2025

5 Star Chevy service is amazing. My advisor Brian has always taken care of my vehicles. He is extremely knowledgeable, honest and upfront. They even send a video showing what the tec More

by Scoutsout44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Five Star Chevrolet responded

Scoutsout44, Transparency is a priority at Five Star Chevrolet. Thank you for trusting Brian and our service team to care for your vehicles. Whenever you need our knowledge or expertise, give us a call at 972-389-6700. We appreciate you! Take care, Chris Selbach, Service Director

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