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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
578 Reviews

578 Reviews of Five Star Chevrolet - Service Center

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May 28, 2025

Jessy had me in and out for my first traverse oil change. Very professional and quick! Thank you! I’ll see yall next time! More

by kholbrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Selbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylin Holbrook
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Five Star Chevrolet responded

Kholbrook, We're so glad to hear that Jessy and the Five Star Chevrolet service team provided such a professional and efficient experience for your first oil change!. Thank you for your business, and we look forward to seeing you when your Traverse needs future care. In the meantime, reach us at 972-389-6700 should you need our vehicle advice. Safe travels and thanks again, Chris Selbach, Service Director

May 28, 2025

My service advisor kept me updated throughout the repair progress. Pricing was fair and honest. They even sent me a video showing the technicians findings! Brian has always taken care of my Corvette and Tah More

by Scoutsout44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Five Star Chevrolet responded

Thank you, Scoutsout44, for taking the time to share your service experience at Five Star Chevrolet. Brian is always focused on efficient communication. When you have questions about either of your vehicles, don't hesitate to call 972-389-6700. We look forward to helping you enjoy your rides. Best regards, Chris Selbach, Service Director

May 28, 2025

5 Star Chevy service is amazing. My advisor Brian has always taken care of my vehicles. He is extremely knowledgeable, honest and upfront. They even send a video showing what the tec More

by Scoutsout44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Five Star Chevrolet responded

Scoutsout44, Transparency is a priority at Five Star Chevrolet. Thank you for trusting Brian and our service team to care for your vehicles. Whenever you need our knowledge or expertise, give us a call at 972-389-6700. We appreciate you! Take care, Chris Selbach, Service Director

May 25, 2025

Amanda was amazing. I knew exactly when my car was going to be ready! Perfect! More

by kerrimillard34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025 -

Five Star Chevrolet responded

Thank you, kerrimillard34, for taking the time to recognize Amanda and the Five Star Chevrolet service team. We are truly grateful for your kind words and welcome any additional vehicle questions at 972-389-6700. We want you to enjoy your ride. Take care, Chris Selbach, Service Director

May 22, 2025

My salesperson Austin did a great job coordinating the service, window tinting, and picking up the tags. My service advisor Bryce did a great job of keeping me informed. More

by casselsg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Five Star Chevrolet responded

Casselsg, We're thrilled to hear that Austin did such a great job coordinating everything for your vehicle, from service and window tinting to picking up your tags! And it's fantastic that Bryce, your service advisor, kept you so well informed throughout the process at Five Star Chevrolet. We truly appreciate you highlighting their efforts in making your experience seamless! Let us know when we can be of service again at 972-389-6700. Best regards, Chris Selbach, Service Director

May 16, 2025

I had an outstanding experience at Sam Pack Chevrolet’s service department! The team went above and beyond, providing exceptional service from start to finish. They arranged a ride to and from work, keepin More

by jtreed22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Five Star Chevrolet responded

Thank you, jtreed22, for taking the time to share your kind feedback for the Five Star Chevrolet service team. Communication is a priority and we always welcome your vehicle questions at 972-389-6700. We want you to enjoy every mile in your vehicle. Safe travels and please call on us again. Best regards, Chris Selbach, Service Director

May 16, 2025

It is always a good experience when I take my vehicle in for any service. More

by MOMMSYNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Five Star Chevrolet responded

MOMMSYNG, We are excited to hear Bryce and the Five Star Chevrolet service team took good care of you and your vehicle. If there is anything else we can help with, please reach our advisors and techs at 972-389-6700. We are here to keep you knowledgeable and enjoying your ride. Thank you, Chris Selbach, Service Director

May 16, 2025

Jesse was very knowledgeable and courteous. I would recommend this dealer to friends and family - Joe More

by 6446joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Five Star Chevrolet responded

We appreciate you at Five Star Chevrolet, 6446joe! Jessy and our techs are focused on your driving journey. Stop by or call 972-389-6700 for vehicle advice any time. Safe travels and thanks for the endorsement! Take care, Chris Selbach, Service Director

April 18, 2025

I said it before and I’ll say it again! Jessy is an amazing service advisor. Very tentative and gets the job done! I came in for an oil change and tire rotation and it was a breeze! More

by kholbrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylin Holbrook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Five Star Chevrolet responded

Thank you, kholbrook, for choosing Five Star Chevrolet for your vehicle care. Jessy and our techs remain available at 972-389-6700 should you need additional vehicle advice. We want you to fully enjoy your ride. Best regards, Chris Selbach, Service Director

April 18, 2025

Bryce did a great job keeping me informed and updated on my repair. They fixed exactly what was wrong and did not try to upsale me anything else that they may of " found " wrong with my car. Honesty goes a More

by rickdillon1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Five Star Chevrolet responded

Rickdillon1025, We're thrilled to hear Bryce did such a great job keeping you informed during your visit to Five Star Chevrolet! We believe in transparent service and are glad you experienced that. Thank you for your positive feedback and let us know when we can be of help again at 972-389-6700. Take care, Chris Selbach, Service Director

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