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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
581 Reviews

581 Reviews of Five Star Chevrolet - Service Center

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May 25, 2025

Amanda was amazing. I knew exactly when my car was going to be ready! Perfect! More

by kerrimillard34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025 -

Five Star Chevrolet responded

Thank you, kerrimillard34, for taking the time to recognize Amanda and the Five Star Chevrolet service team. We are truly grateful for your kind words and welcome any additional vehicle questions at 972-389-6700. We want you to enjoy your ride. Take care, Chris Selbach, Service Director

May 22, 2025

My salesperson Austin did a great job coordinating the service, window tinting, and picking up the tags. My service advisor Bryce did a great job of keeping me informed. More

by casselsg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Five Star Chevrolet responded

Casselsg, We're thrilled to hear that Austin did such a great job coordinating everything for your vehicle, from service and window tinting to picking up your tags! And it's fantastic that Bryce, your service advisor, kept you so well informed throughout the process at Five Star Chevrolet. We truly appreciate you highlighting their efforts in making your experience seamless! Let us know when we can be of service again at 972-389-6700. Best regards, Chris Selbach, Service Director

May 16, 2025

I had an outstanding experience at Sam Pack Chevrolet’s service department! The team went above and beyond, providing exceptional service from start to finish. They arranged a ride to and from work, keepin More

by jtreed22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Five Star Chevrolet responded

Thank you, jtreed22, for taking the time to share your kind feedback for the Five Star Chevrolet service team. Communication is a priority and we always welcome your vehicle questions at 972-389-6700. We want you to enjoy every mile in your vehicle. Safe travels and please call on us again. Best regards, Chris Selbach, Service Director

May 16, 2025

It is always a good experience when I take my vehicle in for any service. More

by MOMMSYNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Five Star Chevrolet responded

MOMMSYNG, We are excited to hear Bryce and the Five Star Chevrolet service team took good care of you and your vehicle. If there is anything else we can help with, please reach our advisors and techs at 972-389-6700. We are here to keep you knowledgeable and enjoying your ride. Thank you, Chris Selbach, Service Director

May 16, 2025

Jesse was very knowledgeable and courteous. I would recommend this dealer to friends and family - Joe More

by 6446joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Five Star Chevrolet responded

We appreciate you at Five Star Chevrolet, 6446joe! Jessy and our techs are focused on your driving journey. Stop by or call 972-389-6700 for vehicle advice any time. Safe travels and thanks for the endorsement! Take care, Chris Selbach, Service Director

April 18, 2025

Bryce did a great job keeping me informed and updated on my repair. They fixed exactly what was wrong and did not try to upsale me anything else that they may of " found " wrong with my car. Honesty goes a More

by rickdillon1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Five Star Chevrolet responded

Rickdillon1025, We're thrilled to hear Bryce did such a great job keeping you informed during your visit to Five Star Chevrolet! We believe in transparent service and are glad you experienced that. Thank you for your positive feedback and let us know when we can be of help again at 972-389-6700. Take care, Chris Selbach, Service Director

March 28, 2025

I bought my Traverse at one dealership. I chose Sam Pack Chevrolet as my dealership for maintenance and service. I couldn't be happier with this decision. In 2022 you basically had to bu More

by tdandhef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Five Star Chevrolet responded

We're thrilled you chose Five Star Chevrolet for your Traverse's maintenance, tdandhef. It's great to know you appreciate our communication processes. Thank you for your trust and loyalty, we look forward to scheduling future appointments at 972-389-6700. Take care, Chris Selbach, Service Director

March 27, 2025

Service staff was very professional, prompt and set expectations early on. Gave me recommendations but never pushed to buy into anything. Wouldn’t go anywhere else to get service done. More

by SR2207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Escorza-Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Five Star Chevrolet responded

SR2207, Providing great service is our priority at Five Star Chevrolet, so we're very happy to hear about your positive experience! Thank you for recognizing our staff and for your business. We look forward to scheduling your next appointment at 972-389-6700. Best regards, Chris Selbach, Service Director

March 26, 2025

Service is always on point with great pricing and excellent work. Always done in a timely manner and communication is excellent the whole way through. Excellent staff as well! More

by mnlagosto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Five Star Chevrolet responded

Mnlagosto, Thank you so much for endorsing the Five Star Chevrolet service team! Between visits, we are available at 972-389-6700. Keeping you knowledgeable about your vehicle is a priority. Call us any time. Best regards, Chris Selbach, Service Director

March 25, 2025

Brian was great as always, kept me informed through the entire process. The tech did such a good job I couldn't tell my vehicle was even touched. More

by thegardnerfltrx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Five Star Chevrolet responded

Thanks, thegardnerfltrx, for choosing Five Star Chevrolet! When you need the advice from our advisors or techs, give us a call at 972-389-6700. We are happy to share our knowledge and expertise. Enjoy a smooth ride! Take care, Chris Selbach, Service Director

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