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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
578 Reviews

578 Reviews of Five Star Chevrolet - Service Center

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December 19, 2017

Great new facilities and awesome customer service They treat you like part of the family and always make sure you taken care of. This is why I come to them for everything! Already thinking about gett More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hoot Lankford
Dec 20, 2017 -

Five Star Chevrolet responded

it is great to hear our new facility made an impression, David. We would love to get you in the showroom in 2018 to check out the new models. Thanks for your business and we appreciate the great review for Hoot and our service team. Happy Holidays, Steve Fly, GM. 972-389-6700

December 11, 2017

excellent service Tom has all answer to my questions and he advice me what was the best way to keep my truck and excellent conditions thank you see next time. More

by 07redchevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Smith
Dec 11, 2017 -

Five Star Chevrolet responded

07redchevy, it is great to hear Tom Smith and our techs have earned your business. We are excited to know we will get to work with you again. Thanks for your great comments and business. Regards, Steve Fly, GM. 972-389-6700

December 09, 2017

Great Service Thanks Tom for the quick efficient service! Pat the porter was helpful on time and personable. I will definitely utilize this dealership in the future More

by Paul Dietzler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Smith
Dec 11, 2017 -

Five Star Chevrolet responded

Mr. Dietzler, we love hearing our service team worked efficiently during your appointment. Thanks for recognizing Tom and for your high rating of our service department. We look forward to helping with your maintenance needs. Thank you, Steve Fly, GM. 972-389-6700.

December 06, 2017

Excellent service Since the 1st day I went to bought my car the service I received was beyond expectations...thx a lot and never change guys, please. More

by Luis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Mendoza (sales)
Dec 07, 2017 -

Five Star Chevrolet responded

Luis, thank you for choosing Five Star Chevrolet for the maintenance of your car. We are glad to hear you found your service worthy of a 5 star rating. Take Care! Steve Fly, GM. 972-389-6700

December 05, 2017

Service Tom was very helpful and went beyond what was requested to improve the service experience. Items requested were fixed/repaired plus he identified add More

by 5star
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Smith
Dec 06, 2017 -

Five Star Chevrolet responded

Thanks for your positive feedback. Your time and your vehicle are very valuable to us at Five Star Chevrolet. Please call on us anytime regarding any car care needs you may have. Thank you, Steve Fly, GM, 972-985-3600.

November 30, 2017

Couteous, thorough, and prompt service visit Having purchased my 2012 Silverado at this dealership, and having it serviced there its whole life, I have built a good relationship with Tom, in the More

by David D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Smith
Dec 01, 2017 -

Five Star Chevrolet responded

Your commitment to Tom Smith and the Service Center at Five Star Chevrolet is wonderful. Thank you for sharing your continued experiences at our dealership. We value you as a loyal and long time customer. Thanks, Mike Richardson, Service Manager. 972-389-6700.

November 28, 2017

Service Review Five Star Chevrolet has been servicing my car for years and I'm very pleased with their customer service and their work. I would recommend to anyone! More

by GINA BLASER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick White
Nov 29, 2017 -

Five Star Chevrolet responded

Thanks for your positive feedback Gina. We are fortunate at Five Star Chevrolet to have you as a valued and loyal customer. Be sure to call on us anytime with any car care needs or concerns you may encounter. Thank you, Steve Fly, GM, 972-389-6700.

November 12, 2017

Silverado service Brought my 2013 Silverado for routine service. As always Tom Smith was great. Couldn't ask for better service. Very polite and informative. Did what h More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Smith
Nov 13, 2017 -

Five Star Chevrolet responded

Thank you Rick for choosing Sam Pack's Five Star Chevrolet for the service on your Silverado. We appreciate your review for Tom Smith and welcome any further questions you have on the repair. It is an honor to be your Chevy Dealer. Thank you, Hoot Lankford, Service Manager. 972-389-6770

October 19, 2017

I LOVE 5 STAR CHEVROLET Good service,friendly personal. .. excellent work. I recommend 5 Star Chevrolet on Carrollton best place to buy a new pick up. ..excellent place... I More

by DIANA LUMBRERAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Smith, Rick White
Oct 19, 2017 -

Five Star Chevrolet responded

Thanks for your feedback Diana. We value your time and your business at Five Star Chevrolet. Please call on us anytime with any car care needs you may have. Thank you, Steve Fly, GM, 972-389-6700.

October 19, 2017

Satisfied Tom Smith always takes care of me and your technicians are excellent! I have always had a great experience with Van/5 Star Chevrolet. Thanks! More

by Angel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Smith
Oct 20, 2017 -

Five Star Chevrolet responded

Thanks for your feedback Angel. You are a valued customer at Five Star Chevrolet. We value your time and your loyalty. Be sure to call us anytime regarding any vehicle needs you encounter. Thank you, Steve Fly, GM, 972-389-6700.

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