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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
578 Reviews

578 Reviews of Five Star Chevrolet - Service Center

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October 17, 2017

Excellent Customer Service and Very helpful I gave the 5 star rating because I was truly happy with the service I received. Beautiful facility and on-time service. When I arrived the loaner ca More

by Roni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Smith, Traci Shewmaker
Oct 18, 2017 -

Five Star Chevrolet responded

Thanks for your feedback Roni. You are a valued customer at Sam Pack's Five Star Chevrolet. Please call on us anytime with any vehicle needs you may have. Thank you, Steve Fly, GM, 972-389-6700/

October 12, 2017

Best service anywhere Beautiful facilities, extremely friendly and personable employees, service impeccable. I recommend this dealship for sales and service. I purchased m More

by PJY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Smith
Oct 13, 2017 -

Five Star Chevrolet responded

PJY, we love hearing you have been a long time customer and are excited you were able to visit our new facility. Thank you for your review and we look forward to your next visit. Regards, Steve Fly, GM. 972-221-2900.

October 06, 2017

Treated Like Family I had to drop my truck off for servicing, but needed to be home for an unexpected repair on my home. Tom found this out and offered me transportation More

by vpatter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat, Tom Smith
Oct 06, 2017 -

Five Star Chevrolet responded

Thanks for your feedback. We value your time and your business at Sam Pack's Five Star Chevrolet. Please call us anytime with any car care needs or concerns you may have. Thank you, Steve Fly, GM, 972-389-6700.

October 01, 2017

Fast, friendly and efficient I arrived at about 8am on Saturday and was leaving within an hour or so. I has questions that were answered to my satisfaction by Isabel. More

by Patricia Willis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isbel Lopez
Oct 02, 2017 -

Five Star Chevrolet responded

Patricia, we love hearing you found your service appointment quick and efficient. We look forward to having you back. In the meantime, I personally welcome any of your car care concerns at 972-389-6700. Thank you, Hoot Lankford, Service Manager.

September 29, 2017

Awesome Service department was great and Hoot Lankford went above and beyond anyone’s expectations. I would recommend this service department to anyone. Tha More

by shelli87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hoot Lankford
Sep 30, 2017 -

Five Star Chevrolet responded

Thanks for your feedback. We value your time and your vehicle at Five Star Chevrolet. Please call on us anytime regarding any vehicle needs you may have. Thank you, Steve Fly, GM, 972-389-6700.

September 22, 2017

Vehicle inspection The service was top notch; extremely friendly and personable. I asked Amanda is my car could be ready within two hours and she kept me informed and More

by Eviem469
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Yarbro
Sep 23, 2017 -

Five Star Chevrolet responded

Eviem469, We love hearing you found the service at our new location to your liking. This review for Amanda is appreciated and if I can personally assist in away, I welcome your call. Thank you for choosing Five Star Chevrolet, Hoot Lankford, Service Manager. 972-389-6700.

September 18, 2017

Service Dept I had a 5 star experience from making my appoints the car getting serviced! The waiting area was comfortable I would recommend this place to everyone! More

by Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Smith, Isbel Lopez
Sep 19, 2017 -

Five Star Chevrolet responded

Thanks for your feedback Angela. We value your time and your business at Five Star Chevrolet. Please call us anytime regarding any vehicle needs you may have. Thank you, Steve Fly, GM, 972-389-6700.

September 15, 2017

Awesome Friendly service I drove up and Rick greeted me and listened to my concerns, let me know my options and got me out in no time. When he called later to let me know it w More

by Lgtex75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick White
Sep 16, 2017 -

Five Star Chevrolet responded

Thanks for visiting our service center, Lgtex75. Your business and review are both appreciated. Best Regards, Hoot Lankford, Service Manager.

September 12, 2017

oil & fllter change The new dealership is beautiful. Great move from the old dump. The new automatic car wash is very quick. Like the BIg xxx fans in the shop. More

by Five Star
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Yarbro
Sep 12, 2017 -

Five Star Chevrolet responded

Thanks for your feedback. We value your time and your business at Five Star Chevrolet. Thank you, Steve Fly, GM.

September 07, 2017

Service on my corvette First time visiting this dealership. Had a minor service need on my car. Work was done very quickly (within an hour). The service waiting area is v More

by Gator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Smith
Sep 09, 2017 -

Five Star Chevrolet responded

Thanks for your feedback Gator. We are delighted that you visited us at Five Star Chevrolet. Please call on us anytime regarding any car care needs you may have. Thank you, Steve Fly, GM, 972-389-6700.

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