Back

Five Star Chevrolet - Service Center

Carrollton, TX

4.9
586 Reviews

586 Reviews of Five Star Chevrolet - Service Center

Sort by
August 16, 2017

Express Service Friendly Service Advisor met me immediately on arrival. Silverado was serviced with oil, filter change as well as a tire rotation in less than an hou More

by JimP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Delao
Aug 17, 2017 -

Five Star Chevrolet responded

Thanks for your feedback Jim. You are a valued customer at Five Star Chevrolet. Please call us anytime regarding any car care needs you may have. Thank you, Steve Fly, GM, 972-389-6700.

August 08, 2017

Professional Ali Delao was courteous, friendly and professional. It seemed like I barely dropped off the car and he was calling me the service was complete and the More

by autopurchaser
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ali Delao
Aug 09, 2017 -

Five Star Chevrolet responded

Thanks for your feedback. We are delighted that you bring your vehicle to Five Star Chevrolet. Please call us anytime regarding any vehicle needs or concerns you may have. Thank you, Steve Fly, GM, 972-389-6700.

August 08, 2017

Front tire alignment Great service - thank you! I called Monday for an appointment and they got me in first thing Tuesday. Appreciate them getting me in so quickly. More

by 2016Vette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick White
Aug 09, 2017 -

Five Star Chevrolet responded

Thanks for your feedback. We are delighted to service your vehicle at Five Star Chevrolet. Please call on us anytime regarding any vehicle needs you may have. Thank you, Steve Fly, GM, 972-389-6700.

August 03, 2017

Excellent ! Came for a oil change . Rotate tires. Every where I people ask me .where did I take my truck to get it washed. As fast I pulled in the service .Hoot w More

by michaelta22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hoot Lankford, Tom Smith
Aug 04, 2017 -

Five Star Chevrolet responded

Thanks for your feedback. You are a valued customer to us at Five Star Chevrolet. Please call on us anytime regarding any vehicle needs or concerns you may have. Thank you, Steve Fly, GM, 972-389-6700.

August 02, 2017

Really!! Excellent service above and beyond...Oh, you might want to update your front page of this survey with your new location. Come on guys, I got to go to More

by oliversockwod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tom Smith, Billy Bohrmann
Aug 02, 2017 -

Five Star Chevrolet responded

Thanks for your feedback. You are a valued customer at Five Star Chevrolet. Please call us anytime with any vehicle needs or concerns you may have. Thank you and we will be sure to update our information on this survey page. Steve Fly, GM, 972-389-6700.

July 30, 2017

Service The service was good and Tom was great. Had transmission flushed and a few other including a door latch replacement and it was all done in a timely ma More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Smith
Jul 31, 2017 -

Five Star Chevrolet responded

We were happy to accommodate you, Rick. Thanks for choosing Five Star Chevrolet for the service on your vehicle. We look forward to working with you again. Thank you, Steve Sly, GM. 972-389-6700.

July 28, 2017

5 Stars fpr Five Star Chevrolet No sooner drove up to the Service Dept and Rick was out the door headed my way. He listened attentively to why I was there and had the service request More

by cmoore9678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick White
Jul 29, 2017 -

Five Star Chevrolet responded

We are excited to welcome our customers to our new facility, cmoore9678. Thank you for bringing your vehicle in for service and we would absolutely love to have you back. Thanks, Steve Fly, GM. 972-389-6700.

July 23, 2017

Quick, quality, and painless. Just how it's supposed to be I dropped off my truck, they offered me a ride. I declined. They called me when it was done, and I came to pick it up, no issues. The advisors were fa More

by Brandon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick White
Jul 23, 2017 -

Five Star Chevrolet responded

Brandon, thank you for taking the time to share your feedback. Every customer deserves complete satisfaction through their visit and we appreciate your insights. Thank for choosing Five Star Chevrolet, Fonzy Pelayso, Sales.

July 13, 2017

Service experience Very good service experience with Tom Smith, my service writer. Tom is very friendly & professional. definitely would recommend 5-Star service to o More

by Lawrence G Lenzen,Jr.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Smith was very professional and friendly, and helpful. He explains what will be done and when my suburban would be ready, Tom Smith
Jul 14, 2017 -

Five Star Chevrolet responded

Thanks for your feedback Lawrence. We value your business at Five Star Chevrolet and appreciate your comments regarding the service received from Tom Smith. Please call on us anytime with any vehicle care questions or concerns you may have. Thank you, Kevin Wildman, GM, 972-389-6700.

June 15, 2017

Awesome Service At Sam Pack's Chevey I brought my son's Sonic in for service for an AC and transmission problem and both were corrected and delivered at the promised time! Thanks. More

by Allan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick White
Jun 18, 2017 -

Five Star Chevrolet responded

Thank you Allan for choosing our service department for the maintenance on your son's Sonic. We look forward to having you at our new location soon. Find us at 1735 I35 directly across the highway from our current location. Thanks for being our customer, Hoot Lankford, Service Manager.

...
55
...