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105 Reviews of Five Star Chevrolet - Service Center
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February 26, 2016
Poor Service I received an email from Five Star inviting me to rate my experience on this site, so I figured I'd take the opportunity to do so. The service depa I received an email from Five Star inviting me to rate my experience on this site, so I figured I'd take the opportunity to do so. The service department did not fix a simple alignment problem on a 2016 Tahoe. Made an appointment online and detailed that the vehicle wandered and that the steering wheel was not properly centered. Received a phone call mid day saying that the tech drove it and everything was fine. I don't think I would have brought it in if it were. Told the service advisor I wanted an alignment even if I had to pay. They claim they did an alignment but issue is still present and they didn't even bother to recenter the steering wheel. Waste of time. Will need to bring vehicle to another shop for resolution. More
by Atc1989
November 28, 2015
Dan Smith customer service Dan Smith helped me with getting my husband vette fixed with the outmost respect and dignity. Thank you for your help With the vette. Melissa Fulmer Dan Smith helped me with getting my husband vette fixed with the outmost respect and dignity. Thank you for your help With the vette. Melissa Fulmer More
by Vette
Employees Worked With
Dan Smith
September 18, 2015
Ignition key recall. I lost one of my two switch blade type ignition keys that was recalled and was expecting a fuss over getting two replacements. Dan, my service adviso I lost one of my two switch blade type ignition keys that was recalled and was expecting a fuss over getting two replacements. Dan, my service advisor was great. He cut me two new keys and returned my old one, so that I will still have a spare when I loose one again. Great. Lindsey, the checkout cashier was very nice and efficient. More
by Jim
Employees Worked With
Lindsey, Brad
August 08, 2015
Awesome Service!! I recently bought a 2014 Camaro from Five Star Chevrolet and the customer service was great! But the Service Dept was even better!! They took care o I recently bought a 2014 Camaro from Five Star Chevrolet and the customer service was great! But the Service Dept was even better!! They took care of one of the tires that I was having trouble with and could not have been more courteous to me .... I could not thank them enough! :) Jay Moore was awesome! When the time comes for me to trade again, I will be going back to Five Star Chevrolet in Florence! Thanks guys! I really appreciate you! More
by JessyBee
Employees Worked With
Joseph and Jay
August 05, 2015
Tire rotation. I needed my tires rotated ,I called Five Star Chevrolet and they got me in. They were very nice. Thank You all very much. I would recommend this Deal I needed my tires rotated ,I called Five Star Chevrolet and they got me in. They were very nice. Thank You all very much. I would recommend this Dealership. More
by veryhappy1
Employees Worked With
Edgar_ Service Advisor and Lindsey Cashier
