Five Star Chevrolet - Service Center

Great experience. Friendly service. Fast and efficient. They explained everything that they would replace. Break room was clean. Coffee was fresh. Bathrooms were clean. Good job They explained everything that they would replace. Break room was clean. Coffee was fresh. Bathrooms were clean. Good job More

Great service and completed in a timely manner! Gregory was friendly and explained my options. He also texted me to keep me updated on the progress with my vehicle. was friendly and explained my options. He also texted me to keep me updated on the progress with my vehicle. More

I enjoy the friendly and prompt service that I receive at Five Star Chevrolet. Notwithstanding the pandemic, I found the staff persons and mechanics to always be kind, polite and so accommodating. Five Star Chevrolet. Notwithstanding the pandemic, I found the staff persons and mechanics to always be kind, polite and so accommodating. More

Phenomenal from sales to service! Sales team was great when I purchased my new truck. Last week my truck wouldn’t start up due to a bad battery. Service team went above and beyond to accommodate my needs when I purchased my new truck. Last week my truck wouldn’t start up due to a bad battery. Service team went above and beyond to accommodate my needs and were extremely professional. More

Great experience. Quick service. Price kind of high to just unlock a radio. I showed up and they got me right in. I do recommend. just unlock a radio. I showed up and they got me right in. I do recommend. More

Taking Care of my Malibu I was assisted immediately with courtesy and a professional attitude by Dan. He allowed me to voice my concerns along with my maintenance service vis I was assisted immediately with courtesy and a professional attitude by Dan. He allowed me to voice my concerns along with my maintenance service visit. Also he checked to make sure I knew where to wait while the Malibu was being taken care of and if I had time to check out the extra things I had mentioned. I felt very pleased with the service provided. Margaret Carter More

75 mile service Has an appointment, was greeted friendly and on time with all the needed information for my service. have used this service department several tim Has an appointment, was greeted friendly and on time with all the needed information for my service. have used this service department several times in the past with my 2014 Silverado ans quiet satisfied with everyone. They did everything promised and in a friendly and prompt manner. WILL BE BACK More

BEWARE Salesman are stalkers... and Service is a JOKE! I have a $50K 2018 SS Camaro with 5500 miles on it. Around the 4K mile range I started hearing a moan from the rear differential. I left my car at F I have a $50K 2018 SS Camaro with 5500 miles on it. Around the 4K mile range I started hearing a moan from the rear differential. I left my car at Five Star Chevrolet for 5 weeks while I went out of the country for the holidays. They assured me it would be fixed by the time I returned. This is the 3rd visit for the same issue! I arrived to find my vehicle sitting in the service bay. I asked what they did to fix it; and the service manager responded that he put new brake rotors on the front. THE MAIN COMPLAINT was the rear differential! I asked what did you to to fix the rear? He replied that he couldn’t hear a noise at all, after putting close to 100 miles on my car driving it while I was gone. I got them in my car went across the street to a bank parking lot and replicated the noise within 5 mins. They had 5 weeks!! After returning to the dealership a group of 3 salesman gathered about 10 feet away so that they could listen to everything that I was saying to the General Manager who had gotten involved, because we were upset that my car still wasn’t fixed. The salesman were rudely cursing at my Son, and threatening to fight him. (This was going both ways) One of them names Jimmy told the GM that he needed to get us the F*** out of there! (Keep in mind that I spent 50K on the Camaro, and purchased it from THEM) They stuck their noses into my business where it certainly didn’t belong! I was given a loaner vehicle, and was promised that my vehicle would be fixed upon my return. That night My Son received a friends request from the salesman Gabriel Poston on Facebook. So these guys went through my paperwork, my personal information and got our names to look up my Son on social media. I promise... it wasn’t in a “friendly manner”. I received a call two days later stating that my car was fixed, and ready for pickup. I picked it up, drove out of the parking lot... and guess what?! The noise is still there! I popped my hood this morning, to find that someone sprayed a chemical on top of the motor cover and all the pretty red paint is gone. This place is a JOKE! Somebody is gonna fix my car, or I will be seeing them in the courtroom next!! Beware of the stalking salesman working there! It’s scary to think and realize that they have such easy access to everyone’s information the way they do. More

Service Called service as we were traveling the interstate with abs brake light and stablitrack light on. They made an immediate appt. We arrived pulling our Called service as we were traveling the interstate with abs brake light and stablitrack light on. They made an immediate appt. We arrived pulling our rv and unhooked in lot. They took the truck replaced a front wheel hub all in less than two hours. Wonderful service, thanks so much! More

Routine service Always receive great customer service from Dan!! He takes care of his customers. If I need a ride to work, he has the van waiting for me. Always receive great customer service from Dan!! He takes care of his customers. If I need a ride to work, he has the van waiting for me. More