Five Star Chrysler Dodge Jeep Ram of Macon

Hard working for customer satisfaction. Ms Dorothy and Ms Deems went the extra mile. We had to drive 2 hours to get there. The experience was worth the drive. Thanks!! 😊 Ms Dorothy and Ms Deems went the extra mile. We had to drive 2 hours to get there. The experience was worth the drive. Thanks!! 😊 More

I had Great pleasure to buy from this wonderful dealership I love my new jeep wrangler dealership I love my new jeep wrangler More

Very kind professional and with high courtesy. promised right on the time given.Would most definitely recommend this dealership to friends and family promised right on the time given.Would most definitely recommend this dealership to friends and family More

They were Extremely friendly and helpful I would definitely recommend buying a vehicle from them! Everyone that I talked to was happy to answer any questions I had and work to get me the best deal. definitely recommend buying a vehicle from them! Everyone that I talked to was happy to answer any questions I had and work to get me the best deal. More

Jonathan Wood and team members displayed great customer service and professionalism. They were helpful with answering all questions I had. A great team. service and professionalism. They were helpful with answering all questions I had. A great team. More

I had an excellent experience with the staff. They took care of all my needs and very friendly. They took care of all my needs and very friendly. More

There’s no way I would use this dealership again. They were quick to take the cash when I purchased a vehicle but they have been very slow about returning money they owe me. I bought a 2021 Jeep They were quick to take the cash when I purchased a vehicle but they have been very slow about returning money they owe me. I bought a 2021 Jeep Renegade in September 2021. I had planned to finance with my bank and even had the check with me to make the purchase, but they were able to get a better rate going through the dealership. During the purchase I added on an extended warranty and of course GAP. Well, November 03, 2021 & December 23, 2021 I had deer run into the side of the vehicle with the last one totaling the car (finally finalized in February with insurance). Called Five Star the beginning of February and told them I needed to cancel the GAP and Extended Warranty and they informed me I have to make the 80 mile (160 mile round trip) trip to sign paperwork. I made the drive and signed the paperwork and was told it would be 6 to 8 weeks to get the check in the mail. Well, we’re pass all that. They won’t return my phone calls and every time I call I get passed around and put on hold. Never again will I buy a vehicle from Five Star Automotive Group. More

I had the recalled fuel pump go out of my 2020 Ram 3500 while pulling a camper to Florida. I got the truck towed to 5 Star Dodge in Macon. They told me that they don't issue rental cars so I had my son dri while pulling a camper to Florida. I got the truck towed to 5 Star Dodge in Macon. They told me that they don't issue rental cars so I had my son drive from Suwanee , Ga to pick my wife and I up. The truck stayed at 5 Star Dodge for close to one month for repairs. They supposedly replaced the entire fuel system on the truck. I went to pick up the truck and they emptied all the fuel to make the repair and never put any back in the tank so I lost over 30 gallons of deisel fuel. Then 2 weeks after picking the truck up, a strong deisel smell became prevelant. Then I took the truck to Mall of Georgia Dodge and they immediately put me in a rental car for the duration of the repair. Mall of Georgia is having to redo the entire repair that 5 Star Dodge of Macon just made on the truck. I would not reccommend 5 Star Dodge for any service or warranty work what so ever. They were terrible to deal with, and offered no updates as to the progress of my truck. Dealing with 5 star Dodge was the worst experience that I have ever had with a car dealership in my entire life!! More

Professional, very accommodating, did what he said he would do. The car was exactly what I was looking for. Can not say enough good things about your sales rep. Was very easy to work with. I would re would do. The car was exactly what I was looking for. Can not say enough good things about your sales rep. Was very easy to work with. I would recommend Mr. Curtis Weaver to friends and family. More

Very easy and smooth process. No pressure. Would highly recommend to anyone looking for a new vehicle. No pressure. Would highly recommend to anyone looking for a new vehicle. More