Five Star Ford Lincoln
Warner Robins, GA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Sales representative was extremely helpful, did not feel pushed or railroaded. Already knew service was top notch. Received a fair deal. Sales rep was patient in explaining all features as have not purchase pushed or railroaded. Already knew service was top notch. Received a fair deal. Sales rep was patient in explaining all features as have not purchased a new car since 2005. More
I had an appointment (19 May 24) to get the Works oil change which include tire rotation. After 45 minutes the service manager came out and statement that all my lug nuts were bad and would need to be ch change which include tire rotation. After 45 minutes the service manager came out and statement that all my lug nuts were bad and would need to be changed. I agree to changing them because and I was afraid that if I had a flat I would not be able to get the tire off I asked how did they all go bad at one time. She stated that they would rust. I said that there as more of a chance of me winning the lotto than that happening on all four wheels and that I believe they were over torqued. The reason I take my car to the dealer for repair is that most of the time the tech are better trained with better equipment. Larry Deese 4789222731 lrdeese@cox.net More
Demarcus Banks is a rock solid sales professional. His communication and follow-up were extremely pleasant. Unfortunately his sales manager recommended I purchase my two Branco sports elsewhere. I wou His communication and follow-up were extremely pleasant. Unfortunately his sales manager recommended I purchase my two Branco sports elsewhere. I would’ve loved to have made a deal with Demarcus and I appreciate the time and effort he put into my potential purchases. More
Fast, friendly, helpful! Had some minor blemishes on the vehicle and they touched it up for the asking. Price was well below Kelly and NADA. Couldn't say no and couldn't ask Had some minor blemishes on the vehicle and they touched it up for the asking. Price was well below Kelly and NADA. Couldn't say no and couldn't ask for a better experience. More
Already made my first payment but I still have not received my license plate yet. Contacted the office and I was asked to call the tax office. It sounded not right, but I still called the tax office b received my license plate yet. Contacted the office and I was asked to call the tax office. It sounded not right, but I still called the tax office because I needed my license plate before the temporary expired. Called the tax office twice and received the same answer that the dealership office should have called the tax office because the customer paid the dealership for service. I contacted Five Star Ford by email more than three times, and called them more than three times but it was straight to the voicemail. I left my message but never received a call back. Conclusion: Great service at the time of purchase, but terrible service after purchase completed. I cannot drive my truck until I receive the license plate. More
Friendly staff nice dealership helpful knowledgeable assisting clean hospitable nearby help resolve issues communicating accredited assisting clean hospitable nearby help resolve issues communicating accredited More
I had a fantastic experience looking at and ultimately purchasing a new Expedition from Megan at Five Star Ford. She showed me several vehicles and was very knowledgeable and able to answer all my questi purchasing a new Expedition from Megan at Five Star Ford. She showed me several vehicles and was very knowledgeable and able to answer all my questions and provided information I didn’t even think to ask. She was very laid back and a pleasure to converse with, she ensured I was comfortable during the waiting period and offered me something to drink. The vehicle was sourced out of Tuscaloosa, Alabama and the folks at Five Star were able to send a driver that evening for the vehicle and they had it ready for me the following morning. I am very pleased with my the experience and highly recommend Megan. Michael More
Excellent customer service! They went out of their way to accommodate us and get us the the perfect vehicle for our needs. Very pleased with everyone we dealt with, they were al They went out of their way to accommodate us and get us the the perfect vehicle for our needs. Very pleased with everyone we dealt with, they were all super friendly and extreamly helpful. Highly recommend! More