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Five Star Ford Lincoln

Warner Robins, GA

4.5
594 Reviews
Five Star Ford GA of Macon, GA is proud to be serving drivers of Warner Robins, Cordele, Perry, Dublin, Milledgeville, Americus and surrounding areas. We have an extensive collection of new and used cars, trucks and SUVs available including the Ford F-150, Mustang, Fusion, Explorer, and more! We also have an experienced and professional service department that will keep your Ford in tip-top shape no matter the repair; large or small! Our parts department will provide you with the highest quality of genuine parts and our finance department will work with everyone to get you into the Ford you have had your eye on! Check out our great deals and browse our large inventory of Ford vehicles on our website or stop by our location and don't hesitate to contact us if you have any questions about any of our departments! We will direct you to the right place!
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900 Russell Parkway

Warner Robins, GA

31088

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Showing 594 reviews

May 07, 2020

Carissa in the service department was awesome. She kept me updated on the status and was super professional and courteous. She even took the time to follow up with me after the service to ensure everything More

by Steven.Beach
Recommend Dealer
Yes
Employees Worked With
Carissa
May 08, 2020 -

Five Star Ford Lincoln responded

Steven, thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Geno. We appreciate the positive feedback, and we are looking forward to seeing you in the future!

May 07, 2020

Clean waiting area and no contact service. Was updated by text and was able to pay through text which made it so easy. Invoice can be left in vehicle prior to departure. More

by aradrookzamela
Recommend Dealer
Yes
Employees Worked With
Clare Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2020 -

Five Star Ford Lincoln responded

We appreciate you taking the time to share your clean and easy service experience with Claire! It was our pleasure to work with you, and we look forward to working with you in the future.

May 07, 2020

Quentin and Elvis were phenomenal to work with from start to finish on buying a vehicle. I was very pleased to have them involved in purchasing. More

by Haileycrawford
Recommend Dealer
Yes
Employees Worked With
Elvis Randolph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quentin Lyons
May 08, 2020 -

Five Star Ford Lincoln responded

Hailey, thank you for taking the time to mention Elvis and Quentin! We appreciate the positive feedback, and we are looking forward to seeing you in the future!

May 02, 2020

This was my first time buying a Ford vehicle. My sales rep. Tom Hicks and Sales Manager Elvis Randolph were very professional. Best experience ever! More

by shalamar.n.bloodworth
Recommend Dealer
Yes
Employees Worked With
Tom Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Randolph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo
May 03, 2020 -

Five Star Ford Lincoln responded

Thank you for the five-star review! We are so glad that our team could provide you with a great experience. Please let us know if there is anything else that we can do for you.

May 01, 2020

The service employee was helpful and thorough and she was the ONLY employee I saw wearing her COVID FACE MASK which I appreciated. I did not appreciate sitting in the waiting room for two hours when I had an More

by christinamarie71
Recommend Dealer
Yes
Employees Worked With
Carissa Alexander was great
May 03, 2020 -

Five Star Ford Lincoln responded

Christina, Thank you for taking a moment of your day to give us feedback for our team member. I regret to find out about any concerns with your recent visit and I would like to connect in regards to your concerns. Customer feedback is important to us. Please reach out to me with your preferred contact details when you are available. Best, Patrick Hoye General Manager phoye@fivestaronline.net

April 30, 2020

Buying a new Ford truck experience Salesman Manager Elvis Randolph went out of his way to help our total buying experience. He even brought the truck to our house and we sat outside in More

by georgep194
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hicks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Randolph
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2020 -

Five Star Ford Lincoln responded

Thank you for the great review, George! We will be sure to thank Elvis for providing you with excellent service. We look forward to working with you again!

April 25, 2020

I always receive outstanding customer support from Ken in service , I trust him with my car! He provides me with updates and corrective actions, I am always well informed More

by Alex Cruz Martinez
Recommend Dealer
Yes
Employees Worked With
Ken
Apr 26, 2020 -

Five Star Ford Lincoln responded

Alex, Thank you so much for taking the time to share your great feedback for Ken. We are so happy to know of your trust in him. Please let us know if we can ever assist you again!

April 22, 2020

Fantastic experience with Tim Denton I’d Five Star. Even in the social distancing environment, Tim made it all work smoothly. I would highly recommend both the dealership and this salesman! More

by rmruffin64
Recommend Dealer
Yes
Employees Worked With
Tim Denton
Apr 23, 2020 -

Five Star Ford Lincoln responded

Thank you for the kind words during these hard times! We're happy to hear Tim was able to meet your expectations and we look forward to seeing you again in the future.

April 09, 2020

great experiance My Sales person was Bill Swinford , He listened to all my needs gave me a great deal on a 2020 Mustang GT , i love it , this is the 6 Th car i have More

by radster31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Swinford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2020 -

Five Star Ford Lincoln responded

Hi there, thank you so much for the kind words! We are thrilled to learn Bill has given you exceptional service. Congratulations on your new 2020 Mustang GT! We hope to see you in the future!

April 07, 2020

Ken in service knows customer service!!! Bottom line. It’s all about being a professional in whatever business you work. He displays that I’m impressed by his service, each visit More

by emants35
Recommend Dealer
Yes
Employees Worked With
Ken Avera
Apr 08, 2020 -

Five Star Ford Lincoln responded

Ken will appreciate learning of your impression. Thanks for sharing your feedback in regards to his exemplary level of customer service. If there is anything else we can be of assistance with, please do not hesitate to reach out and let our team know. We are here to help!

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