Five Star Ford Lincoln

Dishonest Sales department Horrible experience with the internet department. They are more concerned with making a sale than helping the customer. I was in contact with salesman Horrible experience with the internet department. They are more concerned with making a sale than helping the customer. I was in contact with salesman fro several days and willing to make a deposit on a vehicle only to have them take a deposit from a different buyer even when I was ready to buy the vehicle the same day. After seeing the online reviews this is consistent with the experiences many other folks have had so despite the hassle I am glad to not have spent my money here. More

Horrible service advisors They don't know what the xxxx they are talking about when it comes to Ford recalls. Have the paper work that clearly states what to do. And still t They don't know what the xxxx they are talking about when it comes to Ford recalls. Have the paper work that clearly states what to do. And still trying to someway get money from me. I will never refer this dealership for nothing and I even purchased my truck from them. I own a towing company and will refer all my customers to Byron Ford or Perry Ford. More

Tim Denton - The best truck buying experience ever I have been working with Tim Denton for a long time. Tim was always professional and extremely patient. His goal was to put me in the right truck and I have been working with Tim Denton for a long time. Tim was always professional and extremely patient. His goal was to put me in the right truck and he did! Tim is a simply an honest person and a competitive salesman from another Ford Dealership told me she would buy a truck from Tim... I love my 2019 Ruby Red Platinum. Thanks Tim More

Another "Done Deal" with Tim Denton! Once again, the need was RIGHT NOW, and, of course, thought of just the super-salesman to help us...TIM DENTON...Made a call, and the inventory he had Once again, the need was RIGHT NOW, and, of course, thought of just the super-salesman to help us...TIM DENTON...Made a call, and the inventory he had to match our WISH LIST began pouring in. Before we even got to to the lot--and his always busy desk--my husband had fallen in love with a bright red Nissan Truck..one owner...right price....loaded with everything he needed to finish his Government career at Robins AFB. Tim had it waiting, key in hand, all info, plus many other vehicles in our price range and requirements....This is the 2nd vehicle...but not the last one....that we have made but one phone call and driven home with the best pick for us....Expect great service and someone always being there to make it right if needed. I know we can continue to count on his integrity, willingness to take his time to respond immediately, and see his happy customers return, again and again. We'll be those customers! More

Nick in Service Department Nick in the Service Department is the Greatest. He helped me with reprogramming my blue tooth phone with F 150. Thanks again Nick. Bill C Nick in the Service Department is the Greatest. He helped me with reprogramming my blue tooth phone with F 150. Thanks again Nick. Bill C More

Best service The prices at 5Star are better than Riverside Ford and our sales person Tom Hicks was wonderful. Was very patient with me cause I was not sure what to The prices at 5Star are better than Riverside Ford and our sales person Tom Hicks was wonderful. Was very patient with me cause I was not sure what to get. He offered us lunch and drinks. It was a very pleasant experience and I am very happy with my purchase. The bumper to bumper warranty that Five Star provides is the best I have ever had. More

Best car buying experience I have ever had! From the front door to the car door of my new Ford Explorer everyone at Five Star Ford WR was awesome!! Tim Denton is the Best!! I will buy all my f From the front door to the car door of my new Ford Explorer everyone at Five Star Ford WR was awesome!! Tim Denton is the Best!! I will buy all my future cars from here. Military and family friendly above anywhere else I have gone...Thanks to all. Jeff C More

Happy Person ( Son of Magnetic Gurl) All I can say and will Say is Patrick Hoye!!! He made sure my Mom was pleased as well as myself and it was no hassle or pressure.., Again Patrick Hoye All I can say and will Say is Patrick Hoye!!! He made sure my Mom was pleased as well as myself and it was no hassle or pressure.., Again Patrick Hoye Thank You so much Loving my Truck.., More

Always a pleasure to deal with I had to have my F-150 serviced and from the time I came in to the time I left Nic Peters and T.J. Hisel were outstanding. I would highly recommend t I had to have my F-150 serviced and from the time I came in to the time I left Nic Peters and T.J. Hisel were outstanding. I would highly recommend to anyone if you need Ford service work done, take your vehicle to these guys, they will treat you like family!!! More

Very pleasant and professional...highly recommended! Ask for Tim Denton. He knows his job, is not pushy and will do all he can to get you a god deal. Five Star needs to give him a raise! Thanks Tim! Ask for Tim Denton. He knows his job, is not pushy and will do all he can to get you a god deal. Five Star needs to give him a raise! Thanks Tim! More