Five Star Ford Lincoln

I had a fantastic experience looking at and ultimately purchasing a new Expedition from Megan at Five Star Ford. She showed me several vehicles and was very knowledgeable and able to answer all my questi purchasing a new Expedition from Megan at Five Star Ford. She showed me several vehicles and was very knowledgeable and able to answer all my questions and provided information I didn’t even think to ask. She was very laid back and a pleasure to converse with, she ensured I was comfortable during the waiting period and offered me something to drink. The vehicle was sourced out of Tuscaloosa, Alabama and the folks at Five Star were able to send a driver that evening for the vehicle and they had it ready for me the following morning. I am very pleased with my the experience and highly recommend Megan. Michael More

Very friendly and helpful to purchase a Ford Maverick. It was a lovely environment to be in. It was a lovely environment to be in. More

Excellent customer service! They went out of their way to accommodate us and get us the the perfect vehicle for our needs. Very pleased with everyone we dealt with, they were al They went out of their way to accommodate us and get us the the perfect vehicle for our needs. Very pleased with everyone we dealt with, they were all super friendly and extreamly helpful. Highly recommend! More

Hade My Stang in for a Recall and Billy Fletcher did an amazing job. Being retired from the Car Business, I know how a service department can give you the run around. Billy doesn't at all. He tellls you th amazing job. Being retired from the Car Business, I know how a service department can give you the run around. Billy doesn't at all. He tellls you the truth, he doesn't do any un-necessary upselling. He knows his cars, he not some young kid they just hired. I have dealt with him over a decade. I will continue to use their service department as long as Billy is still there. If you want the honest truth, even if iot hurts, go to Billy- he will shoot you straight. Also side not- If your a consumer, stop relying on the dealership to give you a loaner, try in advance to set it up, they dont just have cars to hand out. I handled my own situation without my car, I didnt demand it from the dealer. You know cars break down, they are man made, so prepare for this. You guys also need to update the staff on all review sites- I see people who have been gone over a decade. You dont have recent employees- and that's on most sites I went to- Thats on the ownership. Again BILLY IS DA MAN More

Kenny Harris was very understanding and helped us find what we wanted. Kenny was Fabulous. what we wanted. Kenny was Fabulous. More

Five Star Ford went above and beyond in helping me buy the Ford Bronco Sport of my dreams. The customer service was top notch. the Ford Bronco Sport of my dreams. The customer service was top notch. More

Great folks , Bill Swinford is a great balloon artist , and not a bad car salesman ! and not a bad car salesman ! More

I've bought my last 3 vehicles from them and I always have the best experience. I won't ever go anywhere else. The only reason I didn't give them a 5 star rating is because the maintenance department is have the best experience. I won't ever go anywhere else. The only reason I didn't give them a 5 star rating is because the maintenance department is not as good as all the others. More

Mr Hicks is an established gentleman. He will make it work. I wish I would have found him sooner throughout my vehicle ventures. Not only five star but FORD should be proud to have suc He will make it work. I wish I would have found him sooner throughout my vehicle ventures. Not only five star but FORD should be proud to have such an employee. More

Very positive experience. My sales rep was Malachi. He was very courteous and professional. I purchased a very difficult to find Bronco Heritage Limited and he was good to wor My sales rep was Malachi. He was very courteous and professional. I purchased a very difficult to find Bronco Heritage Limited and he was good to work around my very busy schedule. I had to drive in from 4 hours away and he had everything ready to go as well as having vehicle detailed. More