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Five Star Nissan of Albany

Albany, GA

4.5
204 Reviews

1100 E Oglethorpe Blvd

Albany, GA

31705

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Showing 204 reviews

February 27, 2020

Wanted an oil change, needed a tire due to a screw in the back passenger tire. I was there from 8am to 11:30 am and I thought that was too long for an oil change. I had already been there for two hours bef More

by lashoun.cheeks
Recommend Dealer
Yes
Employees Worked With
Jeffery
February 26, 2020

The staff were friendly. They serviced my car in less time than stated. Staff kept me informed the whole time and offered me popcorn/water while I waited for the hour and half that I was there. I wish I More

by andrk860
Recommend Dealer
No
Employees Worked With
Tony Beyley
Feb 27, 2020 -

Five Star Nissan of Albany responded

Hi, ​ ​I am disappointed to learn the work performed thus far with our Service Department has not resolved your concerns. I would like to touch base with you and review your service record to learn more. Your further feedback is invaluable to this goal and I invite you to contact me at your convenience. ​Best, ​Gary Huffman General Manager ghuffman@fivestaronline.net

February 21, 2020

Courteous, knowledgeable advisor. Work accomplished in a timely manner. Pricing fair for a new car dealership. Clean facility. Will back for other items to be completed. More

by Proder1
Recommend Dealer
Yes
Employees Worked With
Sherry Cox
February 21, 2020

Mr. Raymond was very helpful and friendly. He answered any questions we had. He brought suv to our home,we had no way to dealership. More

by Spurlockm508
Recommend Dealer
Yes
Employees Worked With
Gary Huffman, Raymond Abbott
February 20, 2020

My first experience with this dealership and enjoyed it. The enviromment was customer friendly and my sale rep was awesome. He was helpful and played a very important role in helping me get vehicle I More

by Sgosha1
Recommend Dealer
Yes
Employees Worked With
Noland Mitchell - 5 stars
February 19, 2020

Great experience with Mr. Woody Givens. He sold me my trade in fifteen years ago. True service made sale, Great salesman is Woody Givens. A More

by JCata
Recommend Dealer
Yes
Employees Worked With
Woody Givens, Jackie Limardo
February 19, 2020

They are very friendly and professional, and know how to please you they make sure that they satisfied all your needs and make sure you happy More

by paperchase60
Recommend Dealer
Yes
Employees Worked With
Sheryl cox, Desiree Stradley, Eddie Cobb, Melissa Thompson, Chris Chatman, Ashley Sammon
February 16, 2020

Great customer service as always. I know im getting quality service when i take my car there for service. I would definitely recommend taking your vehicle to Five Star Nissan More

by TammieP
Recommend Dealer
Yes
Employees Worked With
Chris Riner
February 15, 2020

It was time for my 15,000 mile servicing. I was helped by Sherry who made sure I was kept informed during the entire process. The staff here always make the customers feel comfortable. More

by Ladytlc75
Recommend Dealer
Yes
Employees Worked With
Sherry Cox
February 14, 2020

I went for Brake Service and was completely satisfied with N Had a recall for my Camera fixed and some brake work completed. I was completed satisfied with Sherry who waited on me. She was highly knowledgea More

by josephinesimpson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sherry and Jermaine Hunt. And two more that I failed to remember his name.
Feb 14, 2020 -

Five Star Nissan of Albany responded

Thank you for allowing us to assist you with maintaining your vehicle, Josephine. We are always thrilled to assist our guests. Thank you for sharing your great feedback regarding your visit with Sherry.

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