Five Star Nissan of Albany

I came to purchase a used vehicle . I was told one price by the salesman, I asked the finance man how much the total will be with Finance , & was told the same thing the sales man told I was told one price by the salesman, I asked the finance man how much the total will be with Finance , & was told the same thing the sales man told me until it was time to sign the paperwork and I see a TOTALLY different number. They was upset because I said I no longer wanted to sign. The general manger was so nasty he had no respect. Attitude was so rude and disrespectful. Seems they tell you a price and who signing you have another $20,000 added and they max because you say no. Make sure you have the total numbers of the car before signing anything. To the general manager I will never recommend this store nor your attitude. More

I came to purchase a new 2021 Nissan Sentra. I was told one price by the salesman but once he ran my credit he told me another price. This dealership adds prices to the total purchase without informing the one price by the salesman but once he ran my credit he told me another price. This dealership adds prices to the total purchase without informing the customer of the addition. For example GAP insurance was added to the price without informing me so once I started to ask questions about the price differences they started to tell the truth. Make sure you have the total numbers of the car before giving your information for a credit check. More

The salesman was patient with me, he allowed me to work things through, to figure out what direction that I needed to go. Once I decided , everything fell into place. things through, to figure out what direction that I needed to go. Once I decided , everything fell into place. More

The staffer are very respectful, courteous, friendly, and knowledgeable. Always just on you to make sure you are comfortable or to see if you need anything. knowledgeable. Always just on you to make sure you are comfortable or to see if you need anything. More

They were very professional and gave me all information. Thank you. Thank you. More

I love my new car, and the staff was extremely helpful and friendly. I would gladly recommend them to my family and friends any day and friendly. I would gladly recommend them to my family and friends any day More

My experience was a good one,I think I got a car that fit my needs,my salesman was great. my needs,my salesman was great. More

Enjoy bring my car there for serving and love talking to Sherry sus a sweet person thank u all ! Sherry sus a sweet person thank u all ! More

All work was completed in a timely manner. Sherry is awesome every time I bring my truck to be serviced. Very friendly and knowledgeable staff. awesome every time I bring my truck to be serviced. Very friendly and knowledgeable staff. More

I have bought my new 3rd car from Five Star Nissan in Albany. Woody Givens was my saleman he is Great! I enjoy the service. Albany. Woody Givens was my saleman he is Great! I enjoy the service. More