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Five Star Nissan of Florence

Florence, SC

Overview
Reviews
3.0
285 Reviews
Call Dealership (866) 372-7680

311 N Cashua Drive

Florence, SC

29501

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Showing 285 reviews

November 25, 2020

If you need your car do not take it to five star Nissan, they kept my car eight weeks to change 4 parts and when I got it back there was a dent in the rear quarter panel. My wife showed it to the service ma More

by Randy Parnell
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Isaiah Addison
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Nov 29, 2020 -

Five Star Nissan of Florence responded

Randy, I am concerned to learn about your disappointment regarding our level of communication and the time it took to complete your service experience. Please reach out to me directly so that we can discuss this further and address your concerns. I look forward to connecting with you. Best, Terry Moore General Manager tmoore@fivestarflorence.com

November 20, 2020

My Salesman Stephon McRae was my salesman and did a great Job I recommend him anytime any day.. Thank you so much for it all More

by Corchandap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephon McRae
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Nov 21, 2020 -

Five Star Nissan of Florence responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review for Stephon. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 20, 2020

My salesman Stephon McRae always does a wonderful job and always gets me riding right!!!! I recommend Stephon to get you the car you need!!! More

by Shanell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephon McRae
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Nov 21, 2020 -

Five Star Nissan of Florence responded

Shanell, Thank you for taking the time to recognize Stephon, and recommend us. If you have any service needs in the future, or even something as simple as a question, just know that Stephon and the Five Star Nissan of Florence team are here and ready to help. Take care!

September 07, 2020

Our salesman Travis Hunter was very nice, friendly, and Helpful... Thanks five star and I will be back soon, to get myself a new car. More

by Myra S Dillon,SC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Hunter
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Sep 08, 2020 -

Five Star Nissan of Florence responded

Thank you for the excellent review, Myra! Congratulations on your new ride!

September 02, 2020

The service I received from Deanndra Hillian was amazing. Very pleased and satisfied. I felt like my time spent there was great. I recommend Nissan. More

by Astorey13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deanndra Hillian
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Sep 03, 2020 -

Five Star Nissan of Florence responded

Hello, thank you so much for your feedback regarding your experience with Deanndra. We're happy to relay your kind words and high star rating! Please let us know if you need any further assistance - safe travels!

September 01, 2020

You guy's are GREAT to deal with. Corner is a GREAT young man with a GREAT future. If it wasn't for Corner I wouldn't have bought my mustang. More

by don384719
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conner and Tiffany
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Sep 02, 2020 -

Five Star Nissan of Florence responded

Thank you for the positive review and rating! We are delighted to know that you find our team to be great and we hope that you will continue to choose us as your dealership!

August 27, 2020

Professional staff. Pleasant experience and no pressure to buy. They went above and beyond to help make sure I got the deal that worked for me. Highly recommend Rick Bradley and General Manager More

by BlackLab403
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Bradley
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Aug 28, 2020 -

Five Star Nissan of Florence responded

Thank you so much for your awesome review. We want nothing but the best for our customers, and we're so happy you had such a great experience with us! We will continue to bring you quality service and help you out with all your car needs.

August 27, 2020

We worked with Alvin in Sales and Calvin in Finance. They were very professional, knowledgeable and proficient in their jobs. If they say they can help you, they will. They make dreams happen. Thank you! More

by tkinsler1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvin in Sales, Calvin in Finance
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Aug 28, 2020 -

Five Star Nissan of Florence responded

Thank you for taking the time to mention Alvin and Calvin! Enjoy your new Dream Car! Don't hesitate to reach out when we can help you again down the road!

August 25, 2020

My wife loved our 2012 Rogue so much, she wanted a new Rogue. Your salesman made every effort to facilitate this sale. We are pleased with the dealership reaching out to us in response to our online inq More

by Dickie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Murphy Langston
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Aug 26, 2020 -

Five Star Nissan of Florence responded

Dickie, thank you for taking the time to share your great experience with Murphy! Congratulations to your wife on her brand new Rogue! We are looking forward to taking care of your auto needs in the future.

August 25, 2020

Friendly, courteous and follows up.Had a great experiemce and will come back to Five Star to look for my salesman Tim Green who made the ecperience pleasant. More

by hharvey0429
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Green
Report | Print
Aug 26, 2020 -

Five Star Nissan of Florence responded

Harvey, we're happy to hear that you had an overall positive experience with Tim. The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. We look forward to working with you again!

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