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Five Star Nissan of Florence

Florence, SC

3.0
285 Reviews

311 N Cashua Drive

Florence, SC

29501

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Showing 285 reviews

August 24, 2020

Service was faster than expected Allotted myself 3 hours and was in and out in two Friendly service and courteous reception Higjly recommended Thanks Five Star More

by Lgayle357
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen
Aug 24, 2020 -

Five Star Nissan of Florence responded

Thank you for the positive review and rating! We are delighted to know that you had a good experience with us and to know that the service was quick. We appreciate you recommending us and we are always here to help!

August 20, 2020

It was great. Thankful for the gift cards. I wasn't too happy to learn that brake fluid costs over $200. I was just expecting my oil changed. More

by Encourager97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Brown
Aug 21, 2020 -

Five Star Nissan of Florence responded

We appreciate your feedback and will be sure to pass this along to our team.

August 20, 2020

Satisfied with service and wait time and person who checked me out was professional and courteous. However, girl who checked me in approached me before I got out of my vehicle and told me I needed to m More

by CC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Girl who checked me in- rate a 1. Girl who checked me out- I rate a 5.
Aug 21, 2020 -

Five Star Nissan of Florence responded

CC, I am concerned to learn about your disappointment regarding your recent service experience. Your feedback is important to us, and I would appreciate the opportunity to address all of your concerns further. Please reach out to me at a time that is convenient for you. I look forward to hearing from you soon. Best, Mario King General Manager mking@fivestaronline.net

August 08, 2020

The dealership provide wonderful customer service and takes the time to personally speak with you concerning the services your vehicle made need. Overall it was and excellent experience. More

by brodroary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Cantey
Aug 09, 2020 -

Five Star Nissan of Florence responded

We appreciate the amazing review and look forward to working with you again!

August 06, 2020

Mike the service manager was so pleasant to work with. He was making sure he had done everything to take care of us. It was a great experience. More

by dwattsdillon
Recommend Dealer
Yes
Employees Worked With
Tabitha and Karen are always a pleasure to see.
Aug 06, 2020 -

Five Star Nissan of Florence responded

Thank you so much for your feedback! Mike and our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 31, 2020

Service was completed as expected. I did not have any problems. Service staff was thorough and helpful. The lobby was clean and comfortable. All my questions were answered. More

by tamhenhill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tabitha
Aug 01, 2020 -

Five Star Nissan of Florence responded

Thank you for the great review! We are happy to know that you enjoyed our services and accommodations. We look forward to working with you again!

July 25, 2020

Every time I come in for a service it’s always professional and I would recommend them to everyone a real first class run business More

by jamesgoodsonj
Recommend Dealer
Yes
Employees Worked With
Tabitha
Jul 25, 2020 -

Five Star Nissan of Florence responded

James, we are thrilled to learn that you trust our dealership enough to recommend your friends and loved ones to us as well! We appreciate your patronage and plan on continuing to deliver a high-quality experience with each visit.

July 25, 2020

OUTSTANDING EXPERIENCE This was my 4th Nissan purchase from dealership. 3 from Palmetto Nissan and 1 from Five Star Nissan. All experiences were "OUTSTANDING"! Very Satisf More

by Buster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marquis Reaves
Jul 26, 2020 -

Five Star Nissan of Florence responded

Thanks for your business and loyalty to the Nissan brand. We're super happy to know of your satisfaction. This review puts a smile on our teams' faces. Thanks again and happy motoring!

July 24, 2020

Five Star Nissian is a good place to take your car for service. The workers are very friendly and helpful. This service was the best. More

by Marshield
Recommend Dealer
Yes
Employees Worked With
Tabatha Lane
Jul 25, 2020 -

Five Star Nissan of Florence responded

We appreciate the amazing review! Let us know if there is anything else we can help you with. We look forward to working with you again!

July 16, 2020

Service was good associates friendly helpful and knowledgeable . I had no issues .brought tires and had a oil change. I would send family and friends to that local. More

by erichineslexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen , Curt Brown, Don Cantey, Pat Hill
Jul 17, 2020 -

Five Star Nissan of Florence responded

Thank you for the kind review! We are so glad that you had a great experience at our dealership. We look forward to servicing your vehicle for many years to come!

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