Five Star Nissan of Florence

My sales person was Markese he was the best. My credit was not that good but him and his team worked and got me approved. They was kind and patient and made sure I left with what I wanted they made me fee was not that good but him and his team worked and got me approved. They was kind and patient and made sure I left with what I wanted they made me feel comfortable with no worries. They took real good care of me. Go to Fivestar in florence and ask for Markese Reaves. More

Poor customer service does not back up their promises and will give you the run away! Bought a new car 6 months ago been dealing with issues since day one still not fixed and when tryin to talk to manager he will give you the run away! Bought a new car 6 months ago been dealing with issues since day one still not fixed and when tryin to talk to manager he made all these promises he didn’t keep maintenance manager same thing promised to make it right still has not! Their promises are just promises they don’t stand behind there word ! More

Awesome experience..Great friendly atmosphere. No pressure sales. Will Strawn was by far one of the best salesman I have ever dealt with. Great Dealership pressure sales. Will Strawn was by far one of the best salesman I have ever dealt with. Great Dealership More

Our axle and wheel broke mid December on our way home from florida. We were towed to five star nissan. There Karen Brown took us under her wing and kept us informed through quite a long process until we from florida. We were towed to five star nissan. There Karen Brown took us under her wing and kept us informed through quite a long process until we were "whole" again More

Customer service is always outstanding at this dealership. They keep you informed the entire time your car is being serviced. I appreciate the text messages and being able to get quick responses. dealership. They keep you informed the entire time your car is being serviced. I appreciate the text messages and being able to get quick responses. More

5 star nissan has a great service department. And they are great at getting you in and out. And if you go to the service department after work for an oil change you dont wait long. I think the longest tim are great at getting you in and out. And if you go to the service department after work for an oil change you dont wait long. I think the longest time you will have to wait is 30 minutes. More

I have only been to this dealership twice to get my vehicle serviced, but the staff was very polite during both of my visits. My car was also serviced in a timely manner. vehicle serviced, but the staff was very polite during both of my visits. My car was also serviced in a timely manner. More

I think they did an excellent job upon arriving to my appointment she came out and told me she'll be taking my car back the associate keep me informed how much longer it would be appointment she came out and told me she'll be taking my car back the associate keep me informed how much longer it would be More

Great, awesome service and love my car. Sales and finance department was very nice and treated me with respect. Great, great, great, great great service. department was very nice and treated me with respect. Great, great, great, great great service. More

It was very clean and the lady who helped me was very respectful . It was also fast , I didn’t have to wait long . I will be definitely coming back respectful . It was also fast , I didn’t have to wait long . I will be definitely coming back More