Five Star Nissan of Florence

Purchase of 2018 Nissan Versa SV I had been searching for a 2nd car. On January 14, while browsing online, I found a 2018 Nissan Versa at FIVE STAR Nissan. At the dealership, I have t I had been searching for a 2nd car. On January 14, while browsing online, I found a 2018 Nissan Versa at FIVE STAR Nissan. At the dealership, I have the pleasure to meet sales representative Markese Reeves. He was pleasant and engaging and after only a few moments I felt he completely understood my needs. He asked the right questions and provided me with direct, honest answers to my question. Markese worked with me to remain within my budget and provided me with several financing alternatives to best accommodate my needs. I also wish to thank Hank Eldridge (Financial Manager) and Calvin Seabrooks (Business Manager) for their kind and profession assistance. I hope that all who wish to purchase a vehicle will have as pleasant experience as I had. And I feel that if you choose Five Star Nissan you will not be disappointed. More

Love love love!!! Very nice not pushy!!!!! Very helpful drove several vehicles that day and ended up back for the Nissain for the 2019 Murano!!! Love it !!! drove several vehicles that day and ended up back for the Nissain for the 2019 Murano!!! Love it !!! More

Awesome customer service!! Dee Dee was amazing! I drove home with a car that I love! I will definitely be going back in the future! home with a car that I love! I will definitely be going back in the future! More

Service friendly service personnel.In my opinion the diagnosis procedure was totally unnecessary. Again in my opinion all that should have been done was repl friendly service personnel.In my opinion the diagnosis procedure was totally unnecessary. Again in my opinion all that should have been done was replacement of the battery and the Oil change.The Rest was only add on sale to make extra money for the dealership.at the customer expense. More

oil change and rear brakes Personal service was great with all questions answered at that time. Karen was very helpful with everything that was asked of her and she seemed to be Personal service was great with all questions answered at that time. Karen was very helpful with everything that was asked of her and she seemed to be concerned with all my needs related to my car concerning Saturday's visit and any future visit I may have. More

I go to 5 Star for the service! The women at the service desk always polite & knowledgeable and greet me by name . Super visits every time. desk always polite & knowledgeable and greet me by name . Super visits every time. More

I enjoy coming to get my services done here! They are awesome people and very helpful and knowledgeable. The timing is great and the snacks awesome people and very helpful and knowledgeable. The timing is great and the snacks More

Dealership is 100% the worst I have ever been to. They have very bad customer service and a sales team only interested in attempting to rip people off by using unscrupulous sales tactics. I have even con have very bad customer service and a sales team only interested in attempting to rip people off by using unscrupulous sales tactics. I have even contacted Nissan North America and they contacted the dealership. Needless to say they didnt even have the decency to offer an apology. I would strongly recommend buying any place but a 5 star affiliated dealership. . . If you are not ready to buy that day the sales team and managers all have an attitude and if you are wise to there scam they become irate. More

Thanks for hard work Jessica assisted with whatever questions I had. Put in the hands of a good salesman, Conner. I will be back because of their desire to see me with wha Jessica assisted with whatever questions I had. Put in the hands of a good salesman, Conner. I will be back because of their desire to see me with what I want. More

Good service, the replacement parts are not available, just takes to long to get the parts and a call on the status of the parts would be appropriate after one week. just takes to long to get the parts and a call on the status of the parts would be appropriate after one week. More