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Five Star Nissan of Florence

Florence, SC

3.2
284 Reviews

311 N Cashua Drive

Florence, SC

29501

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Showing 284 reviews

January 15, 2020

Purchase of 2018 Nissan Versa SV I had been searching for a 2nd car. On January 14, while browsing online, I found a 2018 Nissan Versa at FIVE STAR Nissan. At the dealership, I have t More

by bobtheboss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Markese Reeves, Hank Eldridge, Calvin Seabrooks
Jan 15, 2020 -

Five Star Nissan of Florence responded

Thank you for the great review, Bob! We are thrilled to see that Markese's knowledge and expertise helped you get the best deal possible. Congratulations on your new Versa; we look forward to working with you again!

January 10, 2020

Love love love!!! Very nice not pushy!!!!! Very helpful drove several vehicles that day and ended up back for the Nissain for the 2019 Murano!!! Love it !!! More

by Tgardner8
Recommend Dealer
Yes
Employees Worked With
Michael McClary
Jan 10, 2020 -

Five Star Nissan of Florence responded

Thanks for the great review! We're glad that we could help you find such a great vehicle. Congratulations on your new Nissan Murano, just let us know if we can be of service in the future!

January 09, 2020

Awesome customer service!! Dee Dee was amazing! I drove home with a car that I love! I will definitely be going back in the future! More

by Marie Stone
Recommend Dealer
Yes
Employees Worked With
Dee Dee
Jan 09, 2020 -

Five Star Nissan of Florence responded

Thank you for the kind review! We are so glad that Dee Dee provided you with awesome customer service. Congrats on your new ride!

January 08, 2020

Service friendly service personnel.In my opinion the diagnosis procedure was totally unnecessary. Again in my opinion all that should have been done was repl More

by Mhkollitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Lachondra
Jan 09, 2020 -

Five Star Nissan of Florence responded

Hi there, thank you so much for the review. We'll be sure to pass your comments on to our Management Team. We hope to see you again.

January 05, 2020

oil change and rear brakes Personal service was great with all questions answered at that time. Karen was very helpful with everything that was asked of her and she seemed to be More

by prettibrnis2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Brown
Jan 06, 2020 -

Five Star Nissan of Florence responded

It's a joy to see that Karen was so helpful. Thank you for taking the time to share further feedback about your visit. Let us know if we can provide our assistance again with anything else. Our team welcomes you again for any future services.

January 04, 2020

I go to 5 Star for the service! The women at the service desk always polite & knowledgeable and greet me by name . Super visits every time. More

by Jason
Recommend Dealer
Yes
Employees Worked With
Tabitha & Karen
Jan 05, 2020 -

Five Star Nissan of Florence responded

Jason, it's great to see that you've enjoyed your service visits and our level of customer service. Thanks for your feedback.

January 04, 2020

I enjoy coming to get my services done here! They are awesome people and very helpful and knowledgeable. The timing is great and the snacks More

by Encourager97
Recommend Dealer
Yes
Employees Worked With
Curt Brown, Demetric Gandy, Travis Hunter, Murphy Langston, Edward Bridges, Michael McClary, Darrick Sanders, Angela Cain, Don Cantey, Isaiah Addison
Jan 05, 2020 -

Five Star Nissan of Florence responded

Thanks for stopping by for your services. We are delighted to learn of your satisfaction in regards to your service experience. Please let us know if we can do anything else for you. Our team welcomes you again!

January 03, 2020

Dealership is 100% the worst I have ever been to. They have very bad customer service and a sales team only interested in attempting to rip people off by using unscrupulous sales tactics. I have even con More

by anthonyqc1
Recommend Dealer
No
Employees Worked With
New car sales manager/controller , Isaiah Addison
Jan 04, 2020 -

Five Star Nissan of Florence responded

Anthony, I am troubled to see you felt disappointed in regards to your shopping experience and would appreciate the chance to review your concerns further. We want to provide courteous care to our customers and it is disheartening to find that was not the impression received. When you have a moment, would you mind reaching out to me directly about what happened? Best, Mario King General Manager mking@fivestaronline.net

January 02, 2020

Thanks for hard work Jessica assisted with whatever questions I had. Put in the hands of a good salesman, Conner. I will be back because of their desire to see me with wha More

by Gsalmon93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica & Conner
Jan 03, 2020 -

Five Star Nissan of Florence responded

Hi there, thank you so much for the great review with Jessica and Conner! We appreciate your business and hope to see you again!

January 01, 2020

Good service, the replacement parts are not available, just takes to long to get the parts and a call on the status of the parts would be appropriate after one week. More

by jccarz230
Recommend Dealer
Yes
Employees Worked With
None of the above
Jan 01, 2020 -

Five Star Nissan of Florence responded

Thank you for your feedback, We'll be sure to pass your review along to the management. If we can be of further service, please come back at any time.

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