Five Star Nissan of Florence

Good service, the replacement parts are not available, just takes to long to get the parts and a call on the status of the parts would be appropriate after one week. just takes to long to get the parts and a call on the status of the parts would be appropriate after one week. More

I really enjoyed the professionalism of the staff at the Five Star Nissan .Dee Dee said that she could work it out for my family and she did.Job well done.Thank You for calling and making sure everything wa Five Star Nissan .Dee Dee said that she could work it out for my family and she did.Job well done.Thank You for calling and making sure everything was good Thank you Five Star Nissan More

Karen Brown was the best. The men that did the service did an excellent job on my vehicle. I will be coming back for all my services did an excellent job on my vehicle. I will be coming back for all my services More

Great dealership and people are very knowledgeable about what they are doing to help you understand the job that they are doing [ for your u. what they are doing to help you understand the job that they are doing [ for your u. More

No hassle dealing with no pressure. My sales rep was Nathan and had a very memorable dealing with no pressure whatsoever. The deal went through quickly and smoothly and Nathan knew exact My sales rep was Nathan and had a very memorable dealing with no pressure whatsoever. The deal went through quickly and smoothly and Nathan knew exactly how to handle the paperwork. Thanks for a very pleasant experience. More

Excellent customer service. Sales rep keeps up with you and also great with working with customers who are new to car buying! Very professional and show that they care about you. and also great with working with customers who are new to car buying! Very professional and show that they care about you. More

The customer service is excellent from the sales floor to the service department. The shuttle driver is pleasant to talk with also. I appreciate the car wash after each service. the service department. The shuttle driver is pleasant to talk with also. I appreciate the car wash after each service. More

Mick was excellent. He didn't pressure me into buying a certain car and was able any question I had about the cars. Thank you. certain car and was able any question I had about the cars. Thank you. More

Do NOT buy here! Would give it 0 stars if that was an option. Took 4 hours to purchase a vehicle, was lied to, salesman actively misrepresented the deal, lied about th Would give it 0 stars if that was an option. Took 4 hours to purchase a vehicle, was lied to, salesman actively misrepresented the deal, lied about the interest rate, lied about the payment, extra charges were rolled into the loan without my knowledge, the paper I signed for payment and price were not reflected by my loan statement. Called my bank and was quoted 2% interest rate and told salesman and sales manager I would like to use that bank again and only run my credit once. Credit was pulled over 5 times, and then without my knowledge or known consent they gave me a 7% loan. Will never buy a car from any 5 start dealership, will not have any car serviced there, and will never recommend them. I will tell any and everyone I know looking for cars to avoid this dealership at all costs unless they're looking for high pressure sales tactics and to be taken advantage of. Could have been a very easy sale for the dealership but they had to go and make it into a smoke and mirrors sale and be dirty about it when it wasn't even necessary. More

I love Florence Nissan. These people are very nice and very professional I will come back here again and recommend everybody I know thank you once again for being so professional. very professional I will come back here again and recommend everybody I know thank you once again for being so professional. More