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Five Star Nissan of Florence

Florence, SC

Overview
Reviews
3.4
283 Reviews
Call Dealership (866) 372-7680

311 N Cashua Drive

Florence, SC

29501

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Showing 283 reviews

February 22, 2023

Everyone we worked with was very pleasant. They found out our need and got straight to work on it. Many thanks to Dannie & Henry. Great job guys!!!! More

by Lambert Ladies
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dannie & Henry
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Feb 23, 2023 -

Five Star Nissan of Florence responded

We're happy to see from your rating and review that our Sales Team was able to assist you in an efficient manner. We appreciate your business and thank you from all of us here at Five Star Nissan Florence.

February 14, 2023

While the sales team will give you the red carpet treatment, DO NOT let them do any financing. You’ll get screwed! The service department is slack as well so beware. More

by Dweaver17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
DeAngelo
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Feb 15, 2023 -

Five Star Nissan of Florence responded

Hello, Your feedback is very important to us here at Five Star Nissan Florence and I would appreciate the opportunity to speak with you about your review and the 1-star rating you have shared. At your earliest convenience, would you mind emailing me your best contact information so we can discuss this further? I look forward to speaking with you. Best Regards, Lamon Davis General Manager ldavis@fivestaronline.net

February 05, 2023

my service was great and very helpful Mr. Dannie did a great job and help me get exactly what i wanted More

by Adrina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dannie myers
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Feb 05, 2023 -

Five Star Nissan of Florence responded

Hi Adrina, thank you for your kind words and for choosing Five Star Nissan Florence. We're happy we could help. Please let us know if you have any further questions about the services you received.

January 23, 2023

Five Star Nissan is wonderful to do business with. Alton Brown was an Excellent Salesman. More

by Kimberlyngrant16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alton Brown
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Jan 24, 2023 -

Five Star Nissan of Florence responded

Hello. It is thrilling to see that you had such a memorable experience with our Sales Team here at Five Star Nissan Florence. Thank you so much for your delightful review. Take care.

January 14, 2023

Went to just look at cars end up buying one. My salesman Luke Burnson was on point. More

by Leila
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Burnson
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Jan 16, 2023 -

Five Star Nissan of Florence responded

Hello Leila. Each and every day, the staff of Five Star Nissan Florence strives to be excellent. Perfect ratings like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

December 30, 2022

I went just on a whim, not looking or needing to trade. Got my last car from here and had an excellent experience and had an equally great experience this go around. The entire staff was amazing and my sal More

by JoE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Bradley
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Dec 31, 2022 -

Five Star Nissan of Florence responded

Thank you for visiting Five Star Nissan Florence we are pleased that we have earned you as a loyal customer Joe. We hope you enjoy your new vehicle and we look forward to seeing you in the future. Thank you for the 5-STAR rating.

November 30, 2022

Enjoyed my experience and would probably recommend this dealership. Salesman was very accommodating and understanding of my circumstances. Really could tone down the noise level,though More

by SLB
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Johnson, Josh Marston
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Dec 01, 2022 -

Five Star Nissan of Florence responded

Thank you for your positive review. Our Sales Team will always be here to help with any future needs. Come back and visit us again soon at Five Star Nissan Florence.

November 28, 2022

Great experience, everyone was very helpful and friendly. I highly recommend these guys if you are looking for a new or used car. Matt Johnson is the young salesman who I worked with; he was great as well as More

by ipaper1998
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Johnson, Isaiah Addison
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Nov 28, 2022 -

Five Star Nissan of Florence responded

Hello! We are glad to learn that you had a helpful and friendly experience doing business with the Sales Team here at Five Star Nissan Florence. We will be happy to support you with any future purchasing needs.

November 09, 2022

Great experience great sales and service will go back to them every time I need new vehicle More

by Chadosiecki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael McClary, Darrick Sanders
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Nov 11, 2022 -

Five Star Nissan of Florence responded

We're glad you had a great experience during your recent visit with us here at Five Star Nissan Florence. Thank you for shopping with us, and please don't hesitate to reach out in the future. Happy driving!

September 19, 2022

This is the sorriest dealership I have ever had dealings with , do not use them , service department is no help , can not give firm prices and can’t give any help without tech support! I have doubts as to t More

by JEdwards91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
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Sep 19, 2022 -

JEdwards91 responded

Kept my murano two weeks , price was over quote , no loaner cars available , no body to make decisions ,mechanics can’t decide what problems are without calling tech support and then it’s like old days of replacing parts until they get the correct one !!!!No customer service at all ,will never return to this dealer !!!!!!!

Sep 19, 2022 -

JEdwards91 responded

They are the most unprofessional people I have ever had the displeasure to deal with!!!

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