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Five Star Nissan of Florence

Florence, SC

3.0
285 Reviews

311 N Cashua Drive

Florence, SC

29501

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Showing 285 reviews

December 27, 2021

Best and honest employee relationship with customer, certainty will recommend! Wonder if we could talk refinancing? More

by Pjamos7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetric Gandy, Travis Hunter, Murphy Langston, Edward Bridges, Michael McClary, Darrick Sanders
Dec 28, 2021 -

Five Star Nissan of Florence responded

We are so pleased to read that you had a great time here at Five Star Nissan Florence. We value and appreciate your business. Feel free to reach out to us if you need anything.

December 08, 2021

Joshua, Henry & Lamar showed a very high level of professionalism . Many thanks to you all . It is greatly appreciated .. More

by soupman1951
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua , Henry & Lamar .
Dec 09, 2021 -

Five Star Nissan of Florence responded

Hello, we appreciate you taking the time to review our team here at Five Star Nissan Florence.

December 01, 2021

Two thumbs up!!Thank you to Josh and Josh!!!!Over a Two thumbs up!! Thank you to Josh and Josh!!!! Over a month of doing research.. talking to countless people..Josh reached out to me on an online i More

by Cassandraanderson201
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Player
Dec 02, 2021 -

Five Star Nissan of Florence responded

Thank you! We are very happy to have provided you with such a positive buying experience here at Five Star Nissan Florence! We appreciate your business and hope you'll stop by in the future!

November 03, 2021

One of the best dealerships in Florence South Carolina. I highly recommend them to anyone. Fast service without a doubt, clean place. More

by monayparran33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
Nov 03, 2021 -

monayparran33 responded

Karen is the best hands down..

Nov 03, 2021 -

Five Star Nissan of Florence responded

Thank you for the positive feedback! We are delighted to know that you enjoy our dealership at Five Star Nissan Florence, and we hope that you will continue to visit us!

October 20, 2021

Do not trade in here! I traded in my vehicle and was told there was no equity to it but they would take it anyway. Then looked wondering if they listed it and in the ad on website it says " vehicle listed fa More

by whitneyposton
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Travis Hunter
Oct 20, 2021 -

Five Star Nissan of Florence responded

Hi, Thank you for bringing this to my attention and sharing this feedback about your recent trade-in experience. Five Star Nissan Florence always wants to provide excellent customer care and I would like to learn more about this. Could you please contact me at the information below? Best, Terry Moore General Manager tmoore@fivestarflorence.com

Oct 20, 2021 -

whitneyposton responded

I sent a email this morning with my contact info

October 16, 2021

I had a really great experience! I worked mostly with Josh Marston and Joshua Player. They were both very helpful and informative! More

by ashleyjarrett89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Marston, Joshua Player
Oct 17, 2021 -

Five Star Nissan of Florence responded

Hi Ashley, Thank you for your positive review. We are thrilled you had a great, helpful and informative experience. We are looking forward to your next visit with us here at Five Star Nissan Florence for any of your future automotive needs.

October 13, 2021

Josh the salesman and the management department was THE BEST EVER and highly recommend them to my friends and family More

by tiaandeddie90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Oct 13, 2021 -

tiaandeddie90 responded

I just want to say that Josh was THE BEST EVER, he made sure I was gonna walk out of there with my brand new Nissan Altima and he did , he was very kind ,sweet and caring salesman he went over everything about the car and if I had questions about it he answered them with no exceptions and the management department was THE BEST EVER they were very fast and made sure u weren't in there for a very long time like other dealerships, I would highly recommend them to my friends and family cause y'all will definitely make sure u walk out of there very very satisfied and one happy customer!

Oct 14, 2021 -

Five Star Nissan of Florence responded

Thank you so much for your review. We appreciate your business so much. We hope that you are loving the new car!

October 09, 2021

The service was very good and my advisor was outstanding. Everyone was very friendly and nice. More

by Dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Darrick Sanders, Pat Hill
Oct 10, 2021 -

Five Star Nissan of Florence responded

We are so honored to work with you! Five Star Nissan Florence LOVES our customers. We look forward to working with you in the future.

October 08, 2021

So glad I decided to check out Five Star Nissan, I’m loving my new Sentra! More

by Lsmith020711
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dannie Myers, Henry Eldridge
Oct 09, 2021 -

Five Star Nissan of Florence responded

Hi there, Thank you for your positive review. We are thrilled you had a pleasant experience with our team here at Five Star Nissan Florence. We hope you enjoy your new Nissan Sentra and we are looking forward to your next visit.

October 06, 2021

I went in for service your service department is friendly courteous unprofessional the only problem that I had was that I asked him to check my tire sensor which they did not and I drove from Georgetown Sout More

by Coastal lawn care 07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Hill
Oct 07, 2021 -

Five Star Nissan of Florence responded

Thank you for sharing your experience with us, as we wish to provide a high-quality experience for every guest. Please know that we take your feedback seriously, and we would appreciate the chance to address your concerns. If you would like to discuss your experience in further detail, please contact me directly or respond with your contact information. Best, Terry Moore General Manager tmoore@fivestarflorence.com

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