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Five Star Nissan of Florence

Florence, SC

2.6
288 Reviews
Five Star Nissan of Florence in Florence, SC also serving Darlington, SC and Effingham, SC is proud to be an automotive leader in our area. Since opening our doors, Five Star Nissan of Florence has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Nissan or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Five Star Nissan of Florence will get you into the car or truck you choose with professionalism and attention to your needs. Five Star Nissan of Florence has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Five Star Nissan of Florence offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (877) 593-8011 if you have any questions or comments.
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311 N Cashua Drive

Florence, SC

29501

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Showing 288 reviews

October 09, 2021

The service was very good and my advisor was outstanding. Everyone was very friendly and nice. More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Darrick Sanders, Pat Hill
Oct 10, 2021 -

Five Star Nissan of Florence responded

We are so honored to work with you! Five Star Nissan Florence LOVES our customers. We look forward to working with you in the future.

October 08, 2021

So glad I decided to check out Five Star Nissan, I’m loving my new Sentra! More

by Lsmith020711
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dannie Myers, Henry Eldridge
Oct 09, 2021 -

Five Star Nissan of Florence responded

Hi there, Thank you for your positive review. We are thrilled you had a pleasant experience with our team here at Five Star Nissan Florence. We hope you enjoy your new Nissan Sentra and we are looking forward to your next visit.

October 06, 2021

I went in for service your service department is friendly courteous unprofessional the only problem that I had was that I asked him to check my tire sensor which they did not and I drove from Georgetown Sout More

by Coastal lawn care 07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Hill
Oct 07, 2021 -

Five Star Nissan of Florence responded

Thank you for sharing your experience with us, as we wish to provide a high-quality experience for every guest. Please know that we take your feedback seriously, and we would appreciate the chance to address your concerns. If you would like to discuss your experience in further detail, please contact me directly or respond with your contact information. Best, Terry Moore General Manager tmoore@fivestarflorence.com

October 05, 2021

There was No pressure, they made you feel comfortable throughout the process. All members were very helpful More

by ewildhirt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Markese
Oct 07, 2021 -

Five Star Nissan of Florence responded

Hi there, It is fantastic to know that you felt comfortable whilst working with our team. At Five Star Nissan Florence we appreciate your business and we look forward to your next visit.

September 30, 2021

She was awesome! She was very nice and very helpful ! Fast and friendly service !! Sweet More

by Codytrey@aol.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy
Oct 01, 2021 -

Five Star Nissan of Florence responded

Hi Cody, Thank you for your positive review. We are happy to know that you had a helpful, friendly and timely service with our team. Thank you for choosing Five Star Nissan Florence and we are looking forward to your next visit.

September 29, 2021

They were great with helping me get into a car for me and getting my payments set to benefit my needs More

by Georjetta Timmons
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Dannie , Angela Cain
Sep 30, 2021 -

Five Star Nissan of Florence responded

Georjetta, thank you for the positive feedback! We are delighted to know that you had a 5-star experience with our Sales Team, and we hope that you will continue to visit us!

September 24, 2021

Our salesman was very knowledgeable. And helpful. Made sure we was happy with our purchase More

by odessa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Markese Reaves
Sep 25, 2021 -

Five Star Nissan of Florence responded

Hi Odessa, Thank you for your positive review. We are pleased you had a helpful, knowledgeable and professional. We hope you enjoy your new purchase and we are looking forward to your next visit with us here at Five Star Nissan Florence.

September 17, 2021

My salesman is great and he have excellent customer service skills Mr Myers make you feel welcome More

by bfannie46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Myers, Angela Cain, Isaiah Addison
Sep 17, 2021 -

Five Star Nissan of Florence responded

We will be sure to thank our Sales Team for you! We are looking forward to taking care of any of your auto needs in the future. Thank you for your business.

September 12, 2021

not informed of accidents (was not givencarfax time of not informed of accidents (was not givencarfax time of purchase), pieces missing from vehicle ( nissan cap, floor mates which were taken care of rig More

by traceysnt
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marqis
Sep 14, 2021 -

Five Star Nissan of Florence responded

Hello, I would appreciate the chance to speak with you regarding the condition of your vehicle and the information on pricing you received. When you have a moment, please feel free to reach out to me directly. I look forward to connecting with you to address your feedback. Best, Terry Moore General Manager tmoore@fivestarflorence.com

Sep 14, 2021 -

traceysnt responded

Hi, I visited this dealership today to get somethings taken care. Markese did do a very good job making up for the issues. As for the pricing, he did tell me the vehicle i purchased was 17,500 out the door taxes etc included so i decided to purchase it but then he stated he got it wrong and that it is 17,500 before taxes etc. But i decided to get it anyway because I had a cashiers check made out to this dealership (for a vehicle I had previously discussed with another sales associate that apparently got sold right before i got there) and I am from out of town.

September 10, 2021

My experience was a wonderful. Josh was absolutely marvelous to work with. Everyone that I had any interactions with was always very pleasant and helpful. More

by ladybug1952102643
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Marston - five stars
Sep 10, 2021 -

Five Star Nissan of Florence responded

Five Star Nissan Florence thanks you for the 5-stars and feedback. The team is glad your experience was wonderful. We look forward to future visits. Safe travels!

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