Five Star Nissan of Florence

I have always had a great experience with this dealership and the service department the people have always been friendly and concerned. Great people here and the service department the people have always been friendly and concerned. Great people here More

Inquired about a 2016 Nissan Altima description on web site & car gurus were normal and stated car was in good condition. Sent me a video, everything looked good. Negotiated a price and I made the 1 hour site & car gurus were normal and stated car was in good condition. Sent me a video, everything looked good. Negotiated a price and I made the 1 hour trip to Florence. I understand there will be the usual dings and scrapes when dealing with preowned vehicles. Upon a quick visual inspection noticed the front bumper was badly cracked and needed to be completely replace. It was being held together by tape! No mention of this pretty significant factor at any point. The kicker is they said i could pay $500 for them to fix it!! Unbelievable!! Negotiated in bad faith. After the fact had the nerve to say that was reason car was priced so low, even though the fact that the buyer would be looking at a $500-$1000 complete bumper replacement is never mentioned anywhere. It’s stuff like this that makes people dread having to deal with with car dealers. Stay away from this place. More

Excellent experience! Staff was very friendly and helpful. One of the better experiences I’ve had buying a new vehicle. Will consider Five Star for future purchases. helpful. One of the better experiences I’ve had buying a new vehicle. Will consider Five Star for future purchases. More

People friendly and super helpful. Mike Wilson and Lamon Davis are super amazing!! Will recommend and most definitely be back!! We love our new car!! Davis are super amazing!! Will recommend and most definitely be back!! We love our new car!! More

Mike Wilson was great. Finance process was a bit trying. Took too long and nothing was explained. Just asked me to sign papers without any explanation. Took too long and nothing was explained. Just asked me to sign papers without any explanation. More

The service department treated me with respect And The service department treated me with respect And courtesy and got my vehicles recall done and washed for me too. Thank you all very much The service department treated me with respect And courtesy and got my vehicles recall done and washed for me too. Thank you all very much More

Great place to have your vehicle service, experience personnel and great customer service atmosphere. I had appointment, took me right away and finished job as stated. personnel and great customer service atmosphere. I had appointment, took me right away and finished job as stated. More

first time to do business with five star nissan. every one i dealt with was friendly and helpful. i work with Kenya Watson, she handles internet sales. i saw a truck on their web site i liked she was quic one i dealt with was friendly and helpful. i work with Kenya Watson, she handles internet sales. i saw a truck on their web site i liked she was quick to return any answers i had. At the time i was out of state and not able to go to the dealer ship to look at it. I would buy another car or truck from 5 star. More

The dealership is clean bright and the people are nice.although the prices are higher for some service they usually get things done right and fairly quickly.Most recently it took 3 hours for oil and nice.although the prices are higher for some service they usually get things done right and fairly quickly.Most recently it took 3 hours for oil and filter change More

I had very good service at Florence Nissan,The front desk person Ms.Brown was absolutely the best, she is a wonderful associate, very friendly, and helpful in every area of my visit!💖 person Ms.Brown was absolutely the best, she is a wonderful associate, very friendly, and helpful in every area of my visit!💖 More