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Five Star Nissan of Warner Robins
Warner Robins, GA
460 Reviews
Five Star Nissan, Warner Robins in Warner Robins, GA, also serving Macon, GA and Perry, GA is proud to be an automotive leader in our area. Since opening our doors, Five Star Nissan, Warner Robins has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Nissan or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Five Star Nissan, Warner Robins will get you into the car or truck you choose with professionalism and attention to your needs.
Five Star Nissan, Warner Robins has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Five Star Nissan, Warner Robins offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (800) 421-2846 if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 PM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 460 reviews
March 25, 2011
Thank you for your e-mail. My wife and I have always enjoyed Nissan products. My wife was in an accident and we needed a replacement car. Jodie was very helpful and we found the car we liked and we real enjoyed Nissan products. My wife was in an accident and we needed a replacement car. Jodie was very helpful and we found the car we liked and we really do enjoy our purchase. The experience wasn't the best though. Due to a lot of medical bills, I have a lot of debt that makes my credit not that good. I expected h a higher rate and payments, but didn't expect a $1900 warranty thrown in. I thought it was the taxes as it wasn't really explained at the time. A couple days later as I was looking over the paperwork, i realized what it was and went in to see Mike. I really didn't want the extra warranty. That's why we by Nissans. They have great quality. Mike explained that it was being driven by the finance company. I really felt at this time we wouldn't get the loan if we didn't take the warranty. I didn't like that feeling. Mike did make a call ( I guess to someone in Nissan) about extending the warranty coverage from 72000 miles to 100,000 miles for the same price. As I felt if I didn't take the warranty I wouldn't get the car I took it as it obviously was a better deal but I end up paying $1900 more for the car and if I were able to find a better finance deal down the road, I would owe too much above the value to do it. I'm an honest, straight forward person. You had something I wanted and you had a price you were asking. I didn't try to get a better deal or ask for reductions or anything. A deals a deal, but the warranty thing just didn't settle right with me and since you ask, I thought i'd share that. I will buy Nissan again in the future, but I will probably go somewhere else because of this. Jodie is still great as he calls to see how we are doing. He reminds us that our first servicing is free and a free detail on the car. These are great things that are important, but I still have a sour taste from what i talked about. Thank you again for your e-mail. This is a response to Kyle Johnstons request to hear about my experience sent to Kyle on 31 Jan 2011 and never heard anything back from him which tells me that once a car is sold, there's not much customer service More
by verydusty
Employees Worked With
Jodie Eakins, Mike Thames
March 25, 2011
Calvin was very friendly and informative about the Nissan I purchased. Although I feel I paid full price for the car with little incentives. I advise all ladies to take someone with you has buying experince. I purchased. Although I feel I paid full price for the car with little incentives. I advise all ladies to take someone with you has buying experince. Overall a good dealership. Thanks Calvin Seabrook for your help. Love my car More
by pii103
Employees Worked With
Calvin Seabrook
November 24, 2010
Well I bought a 2010 altima from them over the phone with the knowledge of have tinted windows and alloy wheels well it was delieverd in dark without thoes thing and was promised to fix them, and never did t the knowledge of have tinted windows and alloy wheels well it was delieverd in dark without thoes thing and was promised to fix them, and never did then never got my extra key or paperwork or tag and the bank they got me through is asking for 1 st payment within 3 weeks and they were suppose to fix it and never did , since then the saleman Bruce quit with peoples 100$ referal money and is wanted by the law, I am now talking to Albany ga five star to get things taken care of, but would not recomened Warren Robbins store!! More
by Suess8600
Employees Worked With
Salesman Bruce
October 23, 2010
I came in for a tire problem and my battery was going out. Tim Holcomb my service advisor, Terry French and Steve Zimmerman helped from the parts department for the best prices. Clay Holt and he cashier out. Tim Holcomb my service advisor, Terry French and Steve Zimmerman helped from the parts department for the best prices. Clay Holt and he cashier let me know exactly what I was paying for. I appreciate everyone that helped me with my service needs. I also spoke to a (Ken Church and Danny Davis) sales person about purchasing a new vehicle I just told them I wasn't interested at this time but I would come back to them when I need another one. More
by lovetaz
Employees Worked With
Tim Holcomb, Terry French, Clay Holt and Steve Zimmerman
October 22, 2010
I purchased vehicle from ken church and got a great deal on my new car. it was like dealing with family. Ken reminded me of my dad. SINCE MY PURCHASE THE SERVICE HAS BEEN ACCEPTIONAL I DEAL WITH CLAY TH on my new car. it was like dealing with family. Ken reminded me of my dad. SINCE MY PURCHASE THE SERVICE HAS BEEN ACCEPTIONAL I DEAL WITH CLAY THE SERVICE MANAGER AND HE HAS REALLY DONE ME RIGHT. Always honest and fair pricing. More
by lns0001
Employees Worked With
Tim and Shannon
October 22, 2010
Tim takes great care of me each visit. Andy seems to go the extra mile to make make me leave happy every visit. Tim is the best and makes me happy. I originally purchased unit from Ken Church and Donnie the extra mile to make make me leave happy every visit. Tim is the best and makes me happy. I originally purchased unit from Ken Church and Donnie Whiting they are complete gentlemen and seemed to spend extra time with me going above and beyond the call of duty. More
by Clay0317
Employees Worked With
Tim and Andy
October 22, 2010
Every time i go in i'm met with a smile and the employees there are more then happy to help. I broke down on the side of the road one day and they actually came and helped me instead of just calling a tow tr there are more then happy to help. I broke down on the side of the road one day and they actually came and helped me instead of just calling a tow truck. I wouldnt take my car anywhere else and i recommend them to everyone. More
by MichelleB
Employees Worked With
ken church, tim holcomb, clay holt, rodger rodriquez, richie gardner and gwen bauer
September 29, 2010
I bought a Murano from Five Star Nissan off 96 in Kathleen. I paid $23,000 for it. I was told it went through their 180 point inspection and is in great condition. After about 25 days, I found out Kathleen. I paid $23,000 for it. I was told it went through their 180 point inspection and is in great condition. After about 25 days, I found out that the power steering hose is cracked and leaking. I told them about it and they basically said "tough luck" I then spoke with the service manager to get it fixed and they said it would cost roughly $650. They also said that is was on back order and that they had at least 3 muranos waiting for a hose right now. I asked them if they have so many problems with the hose, why didn't they check mine before they sold it to me? They had no response other than "sorry for your luck". So before I even make my first payment on this vehicle, I'm having to pay out $650 on repairs. To make matters worse, I checked the price of a hose online and it sales for around $200. So they are basically trying to hit me up for another $450. The whole place is full of crooks. My salesman was probably the most incompetent person in the building. DO NOT BUY FROM FIVE STAR NISSAN UNLESS YOU ARE LOOKING TO GET SCREWED OVER. I will never buy another vehicle from them. More
by bulldog5711
Employees Worked With
Danny Davis, Clay Holt,
February 21, 2010
Service department charged me $280 dollars to correct problems associated with a defective battery. I was getting my oil changed (not at dealer)when mechanic showed me that my battery was leaking ac problems associated with a defective battery. I was getting my oil changed (not at dealer)when mechanic showed me that my battery was leaking acid and caving in on the top. Mechanic said that the battery could explode any minute and recommended that I replace the battery immediately. Left the oil change shop and went to an Auto Zone. As soon as the Auto Zone employee saw the battery he said the same thing as the oil change folks...except he recommended that I take it back to the dealership since the battery was clearly defective and the car was practically still new. Took car to dealership next day. They basically said that it was my fault for not bringing in the car for routine inspections at desiginated milage intervals. Said that the battery was no longer under warranty and refused to acknowledge that the battery was DEFECTIVE and could possibly explode. Servive department had no concern for the safety of my family. Their only concern was xxxxxx me to get as many $$$ as they could. I will not go back. More
by Kenodog
Employees Worked With
Service Manager
June 25, 2009
bad dealership. gave my son-in-law bad deal - charged him 5,000.00 extra dollars for a truck and it wasn't even the actual truck he wanted. The one he wanted they said he could not afford but they jacked the 5,000.00 extra dollars for a truck and it wasn't even the actual truck he wanted. The one he wanted they said he could not afford but they jacked the price up on a 2005 - 5,000.00 dollars over the blue book value and sold him that one. They saw him coming and did a bait and switch on him. Never buy a car from these guys. More
by Roland Williams
Employees Worked With
Brian
