Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Five Star Subaru of Grapevine - Service Center
Grapevine, TX
942 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
942 Reviews of Five Star Subaru of Grapevine - Service Center
Sort by
August 01, 2020
Every service center professional is helpful and considerate at this dealership. They always complete the work as scheduled and communicate quickly as needed. The waiting area is clean and there is considerate at this dealership. They always complete the work as scheduled and communicate quickly as needed. The waiting area is clean and there is plenty of space. More
by Smithgr
Employees Worked With
Brian Swarver, Michael Dinh
July 31, 2020
Fantastic service team, friendly, fast and efficient. Got car in for service at scheduled time and was done in under the time frame they gave me. car in for service at scheduled time and was done in under the time frame they gave me. More
by txobrn
Employees Worked With
All service sept gets a 5 star in my book
July 26, 2020
Five Star Subaru is a great dealership because they do not pressure you to buy and they take the time to explain. I love my Subaru! not pressure you to buy and they take the time to explain. I love my Subaru! More
by Luperobles2002
Employees Worked With
July 25, 2020
Even during COVID I received excellent service. Mike was great, he was expecting me and had everything ready. I was out of there quickly and my Ascent is working wonderfully!! Thank you Five Star Subaru! great, he was expecting me and had everything ready. I was out of there quickly and my Ascent is working wonderfully!! Thank you Five Star Subaru!! More
by Mimi
Employees Worked With
Mike- Service Department
July 24, 2020
I came in without an appointment but they were able to work me in and went above and beyond to solve the problem and give me suggestions to avoid the recurrence . Very friendly and professional, like alw work me in and went above and beyond to solve the problem and give me suggestions to avoid the recurrence . Very friendly and professional, like always More
by Jajohnson0709
Employees Worked With
Michel ohanesian
July 23, 2020
Ten's across the board. You consistantly provide stellar Ten's across the board. You consistantly provide stellar service and go above and beyond any other dealer. That's why your logo even fits. Great Ten's across the board. You consistantly provide stellar service and go above and beyond any other dealer. That's why your logo even fits. Great job!!! More
by Michael.Logan817
Employees Worked With
July 22, 2020
Unexpected service was needed. Trina handled my case with great care and excellent communication. Left paying less than I thought, my subie was even washed and ready when I arrived to pick it up. Thank you! great care and excellent communication. Left paying less than I thought, my subie was even washed and ready when I arrived to pick it up. Thank you! More
by lvs2pla
Employees Worked With
Trina
July 17, 2020
The reason I give them a three star is because my promised appointment was not set up. The final job was excellent, 3 days in. promised appointment was not set up. The final job was excellent, 3 days in. More
by jayashree
Employees Worked With
July 17, 2020
Plz tell the the corporation of sti to give there impreza sti 400 hp and there wrx start off at at least 325.Im a wrx owner I love my car but it needs more hp. Thank you!!! sti 400 hp and there wrx start off at at least 325.Im a wrx owner I love my car but it needs more hp. Thank you!!! More
by Matthew
July 15, 2020
There is a reason they can claim 5 Star as part of their name. Exemplary customer service and phenomenal service department. I came on the wrong day and despite covid went above and beyond expectation. Than name. Exemplary customer service and phenomenal service department. I came on the wrong day and despite covid went above and beyond expectation. Thank you Trina. More
by vigilraydine
