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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,474 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 1,079 service reviews

June 04, 2026

Always good, friendly service. I especially appreciate that they don't push unnecessary services but take the time to go over everything. Nice clean facility with a good selection More

by SRFK
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Recommend Dealer
Yes
Employees Worked With
Hayden Knowles
May 30, 2026

The service department has the best customer service and communication that I've experienced, and it's been the same each time I've gone. Very refreshing! More

by Cheryl.wages
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Recommend Dealer
Yes
Employees Worked With
Tyler Barnett
May 31, 2026 -

Five Star Subaru of Grapevine responded

Cheryl, You are appreciated at Five Star Subaru! When you need Tyler or my vehicle advice, don't hesitate to call 817-438-1700. We want to ensure a smooth driving experience. Thank you for your review and business! Take care, Jakob Ritter, Service Director

May 25, 2026

Easy to schedule; convenient location; pleasant, helpful service advisor, Pedro; clean facility; timely updates to progress; work completed on time - and washed More

by JTP
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Recommend Dealer
Yes
Employees Worked With
Pedro, service advisor
May 26, 2026 -

Five Star Subaru of Grapevine responded

JTP, Thank you for the wonderful 5-star review! We are so glad that Pedro took great care of you and that our team delivered an easy, clean, and timely service experience. We look forward to hearing from you in the future at 817-438-1700. Drive safely, and thanks again for choosing Five Star Subaru. Take care, Jakob Ritter, Service Director

May 20, 2026

Brought my Chevy Silverado in for oil change, state inspection, tire rotation. They got me in and out in no time. More

by cooper75067
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Recommend Dealer
Yes
Employees Worked With
Ryan Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deion Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Zambrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2026 -

Five Star Subaru of Grapevine responded

Cooper75067, Thanks for choosing Five Star Subaru for your Silverado's routine maintenance! We're glad we could get you in, out, and safely back on the road quickly. Between visits, reach us at 817-438-1700 for advice. We welcome the chance to share our knowledge. Take care, Jakob Ritter, Service Director

May 21, 2026 -

cooper75067 responded

My pleasure Sir !! I'll see You Guys soon

May 18, 2026

This dealership has outstanding customer service. The people in the department are all very courteous. More

by rileyslife52
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Recommend Dealer
Yes
Employees Worked With
Dyson Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
May 18, 2026 -

Five Star Subaru of Grapevine responded

Thank you so much for the wonderful review, rileyslife52! We are thrilled to hear that you experienced outstanding customer service during your visit to Five Star Subaru and that our team made you feel welcome and respected. Providing a courteous, helpful environment is exactly what we strive for every day. We truly appreciate your support and look forward to welcoming you back next time. Reach Kyle, Dyson, or me at 817-438-1700 for advice any time. Take care, Jakob Ritter, Service Director

May 13, 2026

Will be coming back for service in the future, Colin was helpful and service was done quick. More

by JBJ98
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Colin Housknecht
May 13, 2026 -

Five Star Subaru of Grapevine responded

Thank you, JBJ98, for the kind words! We’re happy to hear that Colin took great care of you and that we were able to get your service completed quickly. We look forward to seeing you again at Five Star Subaru! Reach our team at 817-438-1700. Safe travels and thanks again. Take care, Jakob Ritter, Service Director

May 11, 2026

It is painless bringing my car in for repairs. I don’t have to worry about the headache of return trips, not having my vehicle repaired correctly the first time More

by Bigrip
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Zambrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2026 -

Five Star Subaru of Grapevine responded

Bigrip, Thank you so much for the wonderful feedback! This is exactly what we work hard to deliver every single day. We know how stressful car repairs can be and we never want you to have to worry about a thing when you bring your vehicle to Five Star Subaru. . Your trust means everything and we look forward to continuing to take great care of you. Reach us at 817-438-1700! Safe travels and thanks again, Jakob Ritter, Service Director

May 09, 2026

Everyone at Subaru is welcoming, friendly, professional, they are great at checking in on with the customers with detailed explanation!we highly recommend Subaru every time! More

by Dbuccino18
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Recommend Dealer
Yes
Employees Worked With
K. Calvaruso
May 09, 2026 -

Five Star Subaru of Grapevine responded

Thank you, Dbuccino18, so much for the kind words! We are thrilled to hear that you had such a good experience in the Five Star Subaru service center..Providing a comfortable environment for our guests is our top priority. We truly appreciate the recommendation and look forward to seeing you again in the future! Let us know when you need our advice or expertise at 817-438-1700. Safe travels, Jakob Ritter, Service Director

May 06, 2026

One of the best. When I bought my Outback in 2024 it was a great experience. Everything went so smoothly and I was impressed. My daughter has always brought Subaru an More

by robinaingram018
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kyle-Calvaruso
May 06, 2026 -

Five Star Subaru of Grapevine responded

Robin, Thank you so much for the wonderful review! We're so grateful for your trust and loyalty at Five Star Subaru and look forward to being there for all your Subaru needs. Don't hesitate to reach Kyle or me at 817-438-1700 when you need our knowledge. Safe travels and thanks again, Jakob Ritter, Service Director

April 25, 2026

Excelentes instalaciones . Muy limpio y organizado. El personal muy profesional y amable. Su taller de primera. More

by martsansierr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Apr 25, 2026 -

martsansierr responded

Excelentes instalaciones . Muy limpio y organizado. El personal muy profesional y amable. Su taller de primera

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