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Five Star Subaru

Oneonta, NY

5.0
104 Reviews

331 Chestnut St

Oneonta, NY

13820

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104 Reviews of Five Star Subaru

May 04, 2026

Professional, courteous, timely and informative all with a smile on his face. I will be returning your Five Star Subaru in the future. More

by laurie53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bonker
May 05, 2026 -

Five Star Subaru responded

Thank you for choosing Five Star Subaru and for sharing your experience with our team! We'll see you next time, Laurie!

May 03, 2026

Helpful and friendly. Even took me to work while looking at my car and came back and picked me up More

by lilynaddison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom can't remember ladies name that drove me to work but very nice
May 05, 2026 -

Five Star Subaru responded

It's fantastic to hear that our team was so helpful and friendly during your visit. We’re glad we could assist you and even provide a ride to work at Five Star Subaru, Lily!

April 04, 2026

Great service as always. Always does excellent service. Very trustworthy. Very knowledgeable team and people. Thanks More

by Evlucia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Apr 06, 2026 -

Five Star Subaru responded

We're so happy to see your 5-star rating and review! Our team will always be here to help at Five Star Subaru.

March 17, 2026

Excellent service for 8+ years - and they sold me the car as well! Terrific professional staff in every area of sales and service. More

by Tasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Feudi but also others - all are excellent
Mar 18, 2026 -

Five Star Subaru responded

Tasha, thank you for your loyalty and support! We truly appreciate your business and look forward to serving you for many more years to come!

March 14, 2026

Excellent service department. My service technician John Lucenti was very professional and personable. He explained clearly why I needed to have the parts replaced. I was provided More

by Time Chaser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lucenti
Mar 16, 2026 -

Five Star Subaru responded

We’re so grateful to hear you trust John and our team with your Subaru Legacy! We appreciate your feedback and look forward to seeing you again at Five Star Subaru.

March 08, 2026

I had a great experience at Five Star Subaru. John was my service advisor and he was absolutely fantastic. He communicated clearly, kept me updated on the progress of my repairs, and was very tra More

by NA333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lucenti
Mar 09, 2026 -

Five Star Subaru responded

It sounds like John went above and beyond to assist you! Thank you for choosing Five Star Subaru and for sharing your experience. See you again down the road!

February 04, 2026

Always a good experience with Five Star. Our Mechanic, Dan Poje, did an amazing job and went over every detail of my vehicles inspection with me. Very satisfied. More

by slaterb24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Poje
Feb 04, 2026 -

Five Star Subaru responded

Thank you for sharing your experience with Dan and the team! We appreciate your business! - The Five Star Subaru Team

January 12, 2026

Excellent service at Five Star Subaru in diagnosing and correcting a recurrent battery dead battery issue after travel and car being parked for several days More

by bjsl456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lucenti, Tom Feudi, Turner Thies
Jan 12, 2026 -

Five Star Subaru responded

We are so glad you can count on our team for five-star care! Thanks for choosing Five Star Subaru and for sharing your experience. See you next time!

December 21, 2025

Service is great . appointments are kept on time and are done in a timely manner. The staff is courtesy and explains things in a way that I can understand. More

by jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lucenti
Dec 23, 2025 -

Five Star Subaru responded

Hi Jan, we're happy to hear you always have an on-time and transparent experience with our service team. Thank you for choosing Five Star Subaru and come back to see us any time!

December 08, 2025

They are the best at what they do,very good service,trustworthy polite.I bought my car there and only have it serviced there. More

by Luke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom in service department
Dec 08, 2025 -

Five Star Subaru responded

Luke, it's awesome to hear your feedback on both sales and service! We truly appreciate your business and partnership! Thank you from the Five Star Subaru team.

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