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1,228 Reviews of Flagship Motorcars of Lynnfield
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November 23, 2020
All great!!! Service completed in time and running great after. Sat also my and worked, updated as to status every few hours. Thanks very much after. Sat also my and worked, updated as to status every few hours. Thanks very much More
by SteveB
Employees Worked With
November 18, 2020
I've owned and driven MB vehicles for sometime now. Needless to say there's maintenance required from time to time. I've purchased and repaired my vehicles in multiple locations. Since coming to Flags Needless to say there's maintenance required from time to time. I've purchased and repaired my vehicles in multiple locations. Since coming to Flagship Motorcars in Lynnfield I had worked with various team members in the Service area. Truth be told in my opinion not always the best customer service experience, but always got the job done. However, before deciding to leave and go elsewhere I mentioned my concerns to Nathan. He took my concerns seriously and requested I contact him whenever needing service in the future. I'm happy to report Nathan has been a blessing. He's easy to work with, very efficient, and he's honest. Last but not least he's extremely customer oriented. Flagship is lucky to have him on staff. More
by Toni D
Employees Worked With
November 15, 2020
Ken Julian,sales manager is the best👍 Renna service rep is adorable, efficient. check in is quick. Service excellent. Flagship is the best dealer. I would highly recommend. is adorable, efficient. check in is quick. Service excellent. Flagship is the best dealer. I would highly recommend. More
by Lola
November 10, 2020
The recent service on my car was the first time I've worked with Nathan. He was very attentive and accommodating to all my questions. He was able to get the car serviced very quickly...it was ready in worked with Nathan. He was very attentive and accommodating to all my questions. He was able to get the car serviced very quickly...it was ready in less time than anticipated. I will work with Nathan in the future. Beverly More
by Beverly
Employees Worked With
November 05, 2020
I was able to make an appointment on the same day I had a nail in my tire. The customer service guy was very nice to me and took care of my problem quickly. He was there for the day because he worked at the nail in my tire. The customer service guy was very nice to me and took care of my problem quickly. He was there for the day because he worked at the Sprinter store. I think his name was Pedro. You can check on the visit. Very happy and satisfied. More
by marcjg55
Employees Worked With
Pedro Pereyra
October 24, 2020
The Service on my 2018 sprinter van was great, the only thing that could have made it better was if they washed the vehicle after spending 1500 dollars. thing that could have made it better was if they washed the vehicle after spending 1500 dollars. More
by Dan
Employees Worked With
Chris
October 11, 2020
We just passed 3 years with our car and needed some routine maintenance. Once again the service department under the leadership of Mike Hannafin did everything superbly! Thank you for a great product w routine maintenance. Once again the service department under the leadership of Mike Hannafin did everything superbly! Thank you for a great product with awesome service!!! David and Linda Gelineau. More
by Dgelineau
Employees Worked With
October 01, 2020
I'm pairticularly impressed with Ronan Marchet. He receives customers with a positive attitude, ready to provide whatever service is needed to the customer. Since my need on this occasion was 12 volt receives customers with a positive attitude, ready to provide whatever service is needed to the customer. Since my need on this occasion was 12 volt battery replacement, he stayed on top of the progect and got me underway in quick time. Herb, you have a first quality employee here. More
by Derwynphillips
Employees Worked With
Ronan Marchetn
August 29, 2020
Greg is the funniest person I know. He’s also very good at his job. He is a very kindhearted loving family man. Would give you the shirt off his back if you needed it. at his job. He is a very kindhearted loving family man. Would give you the shirt off his back if you needed it. More
by Boomboom
Employees Worked With
August 19, 2020
I have bought two new Mercedes from flagship after the problem i just had with them probably my last . Went in for regular service recently and I was completely lied to on a problem I complained about the problem i just had with them probably my last . Went in for regular service recently and I was completely lied to on a problem I complained about the year before when my car had 15000 miles . the complaint was my car was shaken when breaking . When I picked up car I was told brakes are fine but a wheel was bent! and I didn't have wheel coverage so maybe better to live with . Which I did and then found out on last visit I need a complete brake job!! Alfred Aloise was the service person that told me that there was a bent wheel causing the problem at approximately 15000 but the rotors . Renat Marchet was the service manager who told me that no your rotors are warped front and this was 7000 mile later . . I was offered a 20% discount which to me is unacceptable . If I was told the truth when my car had 15000 miles I think I would have quite an argument for the rotors should cost me nothing . The lying is what really gets to me . More
by paul.lamore
Employees Worked With
Renat Marchet, Alfred Aloise
